SAVANT LIMITED

Savant Stock Control (SSC)

The Savant Stock Control system (SSC) is a secure, cloud-based stock management service for clinical laboratories. The software suite covers all aspects of stock management including deliveries, issues, movements, quarantines, discards, reconciliation and reporting and ordering.

Features

• Web application supported by handheld devices with barcode scanning.
• Delivery/issue of stock items. Internal & external stock movements.
• Ability to link on-line ordering with a warehouse.
• Multiple quarantine options - product batch and individual stock items.
• Stock discard – select products and view discarded products.
• Messaging Dashboard providing information and actions for users.
• Flexible reporting facility enables users to create and save reports.
• Full audit trail for individual stock items.
• Android version running on Zebra devices.
• Full picking and packing functionality.

Benefits

• Allows tracking of high value items from delivery to issue.
• Handheld devices for all stock item processes.
• Enables sites to have control of consumable items in stock.
• Ensures accurate stock level control.
• Saves money by optimising the ordering process.
• User permission levels can control access to data/processes.
• Cloud-based system – with you in control.
• GS1 standard compliant labels.
• Multi-site compatible.

• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at salesandmarketing@savant.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

368998951240484

Contact

Rachel Wood
01524 784400
salesandmarketing@savant.co.uk

About your service

• Service categories:

  Applications

  Supply chain management

  • Warehousing and inventory management
• Multi cloud support: No

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: There is the potential to integrate the system with other software, however currently this is a standalone system.
• Cloud deployment model: Private cloud
• Service constraints: There are no service constraints that buyers should know about.
• System requirements:
  • Web Browser - IE, Chrome, Firefox, Safari or Opera
  • Web or mobile internet access
  • PC, laptop or tablet
  • Scanner
  • Label Printer

User support

• Email or online ticketing support: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: There are 2 support levels:; ; 1. Basic support providing telephone and email support Monday to Friday between the hours 9.00 am and 5.00 pm which is included in the licence price.; ; 2. Enhanced support to cover other hours as required. Costs can be provided on application.; ; All clients have a technical account manager who they can contact during working hours.
• Support available to third parties: No

Onboarding and offboarding

• Getting started: A training course is provided for the service as well as user documentation. Training can be carried out on-site or online. Assistance is provided with a data load and initial implementation.
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: Data can be extracted into an Excel spreadsheet. All documents can be extracts as PDF's.
• End-of-contract process: There will be no additional costs at the end of the contract unless the client specifically requests for data to be extracted into a specific format in which case there will be a cost.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: All documents can be extracts as PDF's.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: SSC uses a hand-held android device for barcode scanning and user input – which communicates with a portable Zebra label printer using Bluetooth. ; ; The main stock control functionality is based on the handheld device with the web application used for data management and reporting.
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: Uncluttered layout with a good contrast of colours. Font size set to ensure text is easy to read. There are intuitive menus appropriate to process.
• Accessibility standards: None or don’t know
• Description of accessibility: The service is browser based so accessibility extensions within browsers can be used.
• Accessibility testing: No testing has been carried out with users of assistive technology.
• API: Yes
• What users can and can't do using the API: User's do not have access to the API.
• API documentation: No
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: Savant will work with clients in order to customise reference data needed to run the software, thus having a system that is most suitable to their needs.

Scaling

• Independence of resources: We continually monitor the database sizes and the overall processing load on our servers and expand requirements to ensure no degradation in service. Our servers are specified to ensure they will maintain service with the maximum number of users permitted by the client licences.

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: None

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Supplier-defined controls
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: In-house
• Protecting data at rest:
  • Physical access control, complying with another standard
  • Encryption of all physical media
• Data sanitisation process: No
• Equipment disposal approach: In-house destruction process

Data importing and exporting

• Data export approach: Users are able to export data from the software via an excel file (analytical purposes) or via PDF.
• Data export formats:
  • CSV
  • Other
• Other data export formats: Savant is able to import data on request.
• Data import formats:
  • CSV
  • Other
• Other data import formats: Savant is able to import data on request.

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: SSC can be hosted either on-site or on a virtual server by IOMART Group. IOMART give 99.95% Service Level Agreement (SLA) for network connectivity. This means that the client's server will be accessible via the internet for 99.95% of the time, which equates to a maximum of 4.38 hours downtime per year.; ; Alternatively, Savant is able to offer alternative cloud options.
• Approach to resilience: Savant Ltd uses a number of data-centres to support its services. We ensure a high level of resilience as a priority. We will discuss and agree with a client the most appropriate data-centre to meet their needs.
• Outage reporting: Savant Ltd will contact our customers directly by phone or email in the event of any outages.

Identity and authentication

• User authentication needed: Yes
• User authentication: Username or password
• Access restrictions in management interfaces and support channels: User levels are defined in order to restrict access in management interfaces.
• Access restriction testing frequency: Never
• Management access authentication: Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Savant's Improvements Manager reports to the Managing Director and is responsible for ensuring our Information Security policies are adhered to. Savant Ltd has an Information Security Procedure, which must be followed by all staff. The Procedure covers identifying interested parties and defining their interest, identifying information assets and categorising them, grouping information assets into information classes, identifying asset owners and assessing the class value. Risk are identified against each information asset, risks are linked to the ISMS controls; the likelihood of the risk occurring and the asses class risk of compromise are identified and the risk acceptance criteria assessed. Treatment Plans are defined by an asset class, the procedure for the execution of the treatment plan is defined and the procedures for re-assessing the risk score are documented. Regular internal audits ensure that the procedures are followed. Staff are encouraged to promptly report any suspected security breaches.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: All services are subject to Savants configuration and change management procedures. Each service has a specific procedure defining the steps to be taken to release a new version. These procedures cover requirement specifications for all proposed changes, test scripts for all proposed changes, testing procedures to include regression testing, release schedule, customer liaison and the production and issue of release notes. All bugs are recorded in our internal quality system from initially being reported through to the update of the software and release to the customer.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Savant continually assess vulnerabilities to ensure that our hosting services provide the highest levels of vulnerability management. We maintain awareness of vulnerabilities that might affect our software services and regularly test/audit our software services to ensure any potential vulnerabilities are identified and corrected promptly.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Savant carries out daily checks on its server to identify any potential compromises. We also have email alerts set up to notify staff of any compromises. In the event of a potential compromise being identified we will immediately lock-down the server affected and inform any affected customers. We aim to respond to any such incidents as quickly as possible and in any event within one hour during normal working hours. Outside of normal working hours, our hosting provider would take action on our behalf.
• Incident management type: Supplier-defined controls
• Incident management approach: Savant has a Business Continuity Plan that identifies our critical services and the actions to be taken in the event of an incident. Savant uses a hosted Business Continuity software service to store and maintain its Business Continuity data and plans. Processors are defined to be followed in the event of a specific incident. There is a defined process for users to report incidents using the business continuity software enabling text messages to be sent to the Incident Management Team. All details of an incident are recorded and an Incident Management report produced by the software recording all actions taken.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: There would be an option for a limited period of time to have access to the application on pre-trial basis.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0%
• Between £500,001 and £1,000,000: 0%
• Between £1,000,001 and £2,500,000: 0%
• Between £2,500,001 and £5,000,000: 0%
• Over £5,000,001: 0%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: LRQA
• ISO/IEC 27001 accreditation date: Monday 29 January 2024
• What the ISO/IEC 27001 doesn’t cover: All parts of ISO/IEC 27001 are covered by our certification.
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: LRQA
• ISO 9001 accreditation date: Monday 29 January 2024
• What the ISO 9001 doesn’t cover: All parts of ISO/IEC 27001 are covered by our certification.
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber Essentials Alternative: None of the criteria
• Cyber essentials plus: No
• Cyber Essentials Alternative: None of the criteria
• Other security certifications: Yes
• Any other security certifications:
  • DSPT Standards Certificate 2024/25
  • NHS Digital DSP Toolkit

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • Volunteering opportunities for staff

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Advertising of supply chain opportunities openly and to ensure they are accessible to a diverse range of businesses, including advertising all subcontracting opportunities on Contracts Finder
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of issues relating to entering the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at salesandmarketing@savant.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.