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Akhter Computers PLC

Collaborative 5G and Cloud Service

The new technology enablers of 5G connectivity and server-side rendering will deliver the first-ever factory wide mobile immersive experiences. By combining the functionality of the SDK with this new enabling technology opens up the potential to deliver a broad spectrum of next-generation AR and XR solutions for Industry 4.0.

Features

  • Integrated collaboration and immersive capabilities
  • 5G connectivity and cloud services

Benefits

  • Next-generation AR and XR solutions

Pricing

£750 to £1,500 a user a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ccsales@akhter.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

3 6 9 1 5 9 2 8 7 2 9 7 4 0 3

Contact

Akhter Computers PLC Latifa Hamdan
Telephone: 01279 821200
Email: ccsales@akhter.co.uk

Planning

Planning service
Yes
How the planning service works
Akhter Computers can provide a Cloud hosting / Software specialist to visit the customer site and provide the consultancy services that provides the necessary advice, knowledge and experience to meet the customer expectations.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
Akhter will work with the client to identify any training needs to support the implementation of augmented reality (AR) services. We will provide technical training and handover materials to in-house teams to enable them to maintain, train and manage the service going forwards.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Akhter has in-house testing resources and can provide consultants to provide quality testing. All augmented reality (AR) and VR developments will be delivered with a testing plan.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security design
  • Security testing
Certified security testers
Yes
Security testing certifications
  • CHECK
  • CREST

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
This service is supported by Akhter's in-house service, support and development teams

Service scope

Service constraints
We are currently not aware of areas that are not covered

User support

Email or online ticketing support
Yes, at extra cost
Support response times
Support is provided as standard Monday-Friday 09:00-18:00 excluding bank holidays and weekends
Extended level SLA support agreements are available at extra cost
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Akhter Computers Ltd can provide a range of SLA's that meet specific customer needs.
As standard Akhter offer 3 levels of SLA services, Bronze, Silver and Gold.
The exact details and cost of these options will be provided by Akhter's technical account manager or cloud support engineer

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Bmtrada UKAS
ISO/IEC 27001 accreditation date
3 September 2012
What the ISO/IEC 27001 doesn’t cover
We are current not aware of areas that are not covered
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

Moving to Cloud enables the reduction in raw materials being used, energy being spent to run equipment and transportation pollution of hardware. This helps our aims to achieve further net GHG reductions through innovation and efficiencies; acknowledge the role of renewable and bio-based energy sources and materials while minimising carbon emissions; encourage the recovery, reuse and recycle of materials for reduced emissions and include transparent monitoring, reporting and verification systems

Tackling economic inequality

Moving to Cloud provides opportunities for businesses to leverage lower costs from shared hardware and more agile and flexible working. This will allow them to provide opportunities that they would not otherwise be able to offer.
From creating new businesses and new employment opportunities, to improving local nursery care, as well as education resulting in recognised qualifications, digital skills and training, Akhter is committed to tackling economic inequality at its roots within our diverse local community in which we play a very active part.

Equal opportunity

Moving to Cloud provides opportunities for businesses to leverage agile and flexible working. This will allow them to provide opportunities to those who would otherwise not be able to take advantage of opportunities they are offered.
We encourage equality, diversity and inclusion among our workforce, eliminating unlawful discrimination, aim to be truly representative of our local community with each employee feeling respected and able to give their best

Wellbeing

Akhter take great pride in our workforce and actively support the physical and mental health and wellbeing of our staff. We all spend a long time in front of screens and amongst much else encourage staff to go outside and be active through a variety of schemes.
We do this both as being morally right and in accordance with; The Public Services (Social Value) Act 2012, The Procurement Reform (Scotland) Act 2014 and The Wellbeing of Future Generations (Wales) Act 2015. This policy is supported by our sustainability strategy and delivered in collaboration with our supply chain whilst continuously improving our standards, efficiency and effectiveness. We will communicate this policy to our employees, supply chain partners and relevant interested parties and we will review it on an annual basis.

Pricing

Price
£750 to £1,500 a user a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ccsales@akhter.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.