OD Consultancy Ltd

Projectfusion OFFICIAL

UK hosted with UK data residency, Projectfusion Official is trusted by the Home Office, many LA’s and Police forces. Secure collaboration and file storage for classified data, supporting File Sharing, Project, Program, Case and Task management with approvals and custom workflows. Secure portal and extranet includes a powerful IOS client.


  • ISO27001:2013 certified
  • Protect documents - restrict download and print
  • Secure collaboration with version control and comments
  • No plugins required
  • 24x7 support with 15 minute response
  • Business and supply chain all UK owned
  • Cyber Essentials Certified


  • Share files with high security
  • Prevent unintended leaks with document protection
  • Secure collaboration with outside firms and individuals
  • Share huge files securely
  • Share video securely (download/forward blocked)
  • Offline work on the move with our iPad app
  • Access from anywhere in the world
  • Free webex training
  • Desktop allows offline access


£2.23 to £4.16 a user a month

  • Education pricing available
  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@projectfusion.com. Tell them what format you need. It will help if you say what assistive technology you use.


G-Cloud 13

Service ID

3 7 0 0 3 1 9 2 7 1 0 3 8 9 0


OD Consultancy Ltd Angus Bradley
Telephone: 0207 739 4252
Email: enquiries@projectfusion.com

Service scope

Software add-on or extension
Cloud deployment model
Private cloud
Service constraints
System requirements
Any web browser supporting TLS1.1 onwards.

User support

Email or online ticketing support
Email or online ticketing
Support response times
15 Minutes 24 hours a day
User can manage status and priority of support tickets
Online ticketing support accessibility
None or don’t know
Phone support
Phone support availability
24 hours, 7 days a week
Web chat support
Web chat
Web chat support availability
24 hours, 7 days a week
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
Web chat is accessible directly from the Projectfusion website, and from within the product. Users can engage with one of our UK support team who will be able to provide support immediately.
Web chat accessibility testing
Onsite support
Yes, at extra cost
Support levels
Users may contact our support team via telephone or email to support projectfusion.com for technical support. We will acknowledge the request by email within fifteen minutes of receipt. We will respond via email to the appropriate User and initiate addressing the request using reasonable endeavours within 4 Business Hours of initial contact. PROJECTFUSION servers are automatically monitored every 3 minutes for up time. In the case of a critical failure, where the PROJECTFUSION instance is not responding or accessible from any network, we will attempt to solve the problem using reasonable endeavours within 30 minutes of initial contact or notification by monitoring system.

Support is free, unless the client requires an onsite visit.
Support available to third parties

Onboarding and offboarding

Getting started
We provide online training videos, two sessions of online training in additional to providing users with documentation.
Service documentation
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
Users can download their data directly from the data room from within the app. They can bulk download using a WebDAV or CMIS client, or for a fee we can provide a closing bible on an encrypted DVD or encrypted USB.
End-of-contract process
At the end of the contract we remind the client a month in advance that their contract is due to end. At this point they can choose to extend, or to shut down the service. If shutting down, we provide them with instructions on how to download their data, as well as options for a closing bible of their data which is a chargeable service. We then remind the client a week before shut down that their data will be deleted.

Using the service

Web browser interface
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
Application to install
Designed for use on mobile devices
Differences between the mobile and desktop service
The services are identical.
Service interface
User support accessibility
None or don’t know
Description of service interface
The service interface is accessed via a web browser, and allows users to use the platform. It's accessible without the need for any installations or plugins.
Accessibility standards
None or don’t know
Description of accessibility
Users of assistive technology can choose to use our IOS client. This allows search, upload/download/review of files, as well as comment. It does not currently enable use of Q&A or index document modules.
Accessibility testing
We have worked with users of assistive technology using our IOS client. They are able to users features including, but not limited to:
Speech: Speak Selection, Speak Screen, Highlight content, and Typing Feedback
Larger Text
Bold Text
Button Shapes
Increase Contrast
On/Off Labels
What users can and can't do using the API
Users can upload and make changes to their files and file structure through the API provided they have relevant user permissions.
API documentation
API documentation formats
API sandbox or test environment
Customisation available
Description of customisation
Logos and branding can be customised within the app
The login screen can be customised.
The customisation must be done by an admin user when the service is provisioned.
Tag clouds can be managed
Workflows can be created
Smart folders can be created.


Independence of resources
Dedicated CPU's and bandwidth throttling.


Service usage metrics
Metrics types
We can provide data usage reports on request. User reports are available at anytime within the app.

Full audit trail reports are available through a reporting module within the app.
Reporting types
  • Regular reports
  • Reports on request


Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Knowledge of data storage and processing locations
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
User control over data storage and processing locations
Datacentre security standards
Supplier-defined controls
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
  • Physical access control, complying with another standard
  • Other
Other data at rest protection approach
AES-256 bit encrypted at rest
Data sanitisation process
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
Users can export their data using the app, or using a WebDAV or CMIS app to export their data.
Data export formats
Data import formats

Data-in-transit protection

Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
Projectfusion will provide the Customer with at least ninety-nine.nine percent (99.9%) Uptime for each Projectfusion Instance during each Month during the continuance of this Agreement. The Company shall remedy any breach of the warranty set out above by the provision of a credit against fees payable by the Customer for the Projectfusion Instance for the next following calendar month. Such credit will be equal to a percentage of the monthly Basic Price (not including additional surcharges, separate support fees, or any other additional fees charged to the Customer on account of additional services, if any) allocated to the particular Projectfusion Instance.The percentage credit is calculated as per the following formula:
Percentage of time in month for which service is available Credit percentage
99.9% or more None
98% TO 99.9% 20%
Below 98% 40%
Approach to resilience
Available on request.
Outage reporting
We receive an alert from our monitoring system, we would then alert our clients key contacts by email/telephone.

Identity and authentication

User authentication needed
User authentication
  • 2-factor authentication
  • Username or password
Access restrictions in management interfaces and support channels
Assured by independent validation of assertion.
Access restriction testing frequency
At least once a year
Management access authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
Who accredited the ISO/IEC 27001
ISO/IEC 27001 accreditation date
What the ISO/IEC 27001 doesn’t cover
ISO 28000:2007 certification
CSA STAR certification
PCI certification
Cyber essentials
Cyber essentials plus
Other security certifications
Any other security certifications

Security governance

Named board-level person responsible for service security
Security governance certified
Security governance standards
ISO/IEC 27001
Information security policies and processes

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Formal policies and procedures established which covers changes to all software, applications, systems, infrastructure, hypervisors, virtual machine images, databases, services, operations & facilities used

All configuration controlled using Puppet.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Security sites and blogs checked daily manually for important updates.
Fortnightly automated check of services against vulnerabilities.
Monthly NESSUS scans.

‘Critical’ patches deployed same day
‘Important’ patches deployed within 1 week
‘Other’ patches deployed within 4 weeks of a patch becoming available

‘Critical’, ‘Important’ and ‘Other’ are aligned to the following common vulnerability scoring systems:
National Vulnerability Database Vulnerability Severity ratings: ‘High’, ‘Medium’ and ‘Low’ respectively.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
OSSEC installed on all servers.
All log files stored in tamperproof cloud storage, and subjected to manual & automated checks.
Incident management type
Supplier-defined controls
Incident management approach
Formal incident response plan.
All users and personnel reports incidents via trouble ticket.
All reported Information Security weaknesses, observations and occurrences are, immediately upon receipt, assessed and categorised. Reports are raised in the ISMS board. A record is made of the assessment.
The Information Security Manager (or other investigator) investigates the circumstances, and categorises the reported occurrence or observation into one of four categories: okay, event, incident or unknown.
Once incident contained, and required remedial action completed, the Information Security Manager prepares a report for the Management Review & Clients.
Incident reports to any affected clients within 72 hours.

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks

Social Value

Fighting climate change

Fighting climate change

We have pledged 1% of our gross sales to '1% for the planet'. As members of 1% for the Planet, we pledge to give a minimum of 1% of our gross sales to nonprofit causes. We’ll be audited by the 1% for the planet team to ensure we are giving like we say we will, and they also hook us up with carefully vetted charities that are putting the planet first.

Our MD said: “We all know the planet is in huge trouble. So it seems the least we can do is get money to people like WWF to plant trees, or Ocean Conservancy pull the plastic out of the ocean.” Angus Bradley


£2.23 to £4.16 a user a month
Discount for educational organisations
Free trial available
Description of free trial
Free 2 week trial.
This doesn't include API access or multiple sites.

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@projectfusion.com. Tell them what format you need. It will help if you say what assistive technology you use.