JMIT

Microsoft 365/SharePoint Online Intranet solutions

Bespoke modern intranet solutions based on SharePoint Online/Microsoft 365, including integration with Microsoft Viva Connections and Viva Engage. Solutions are customised to customer branding with modular components based on GOV.UK Design System.

Features

• Internal communications and employee engagement platform
• Fully branded to organisation style
• Integration with Microsoft Viva Engage
• Integration with Microsoft Viva Connections
• Custom, branded, web parts and components
• Consistent page templates and styling aligned to GOV.UK design system
• Automated deployment and configuration
• User research and audit of existing intranet platforms
• Content design strategy
• Training for admins and content editors

Benefits

• Consistency with government style and accessibility guidelines
• Reduces time and complexity to deployment
• Two-way communication platform encouraging employee voice
• Solution fully aligned to Microsoft 365 roadmap
• Customised views based on audiences to ensure relevance
• Modular component

£20,000 to £175,000 an instance

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@microsoft365.consulting. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

370263003103931

Contact

Jon Miller
020 3821 5000
info@microsoft365.consulting

Planning

• Planning service: Yes
• How the planning service works: An initial discovery phase will comprise of audits of any existing legacy intranet platforms, focus groups and user research sessions. These will feed into a prioritised list of organisational needs and requirements that can be mapped to technical solutions. ; ; A design and prototyping phase will follow that will be used to validate findings from the discovery phase. Buyers will be engaged throughout this phase to shape the direction of their new intranet.; ; Development will follow in sprint cycles with continuous user research, playback and iteration until a finalised intranet platform is available for content upload.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Microsoft 365
  • Azure

Training

• Training service provided: Yes
• How the training service works: Consultant-led training sessions can be provided for technical administrators, site administrators and content editors. Each session will be tailored specifically to each audience and will be accompanied by training guides.; ; A training intranet site will also be deployed as part of the solution to allow ongoing upskilling of in-house teams.
• Training is tied to specific services: Yes
• Services the training service works with: SharePoint Online

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Following a review of content to migrate to your new SharePoint Online intranet, we will define a migration strategy and approach, aligned to a defined information architecture design.; ; If required, we can assist with content migration from legacy platforms, including the implementation of any tooling.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Besides software-based performance testing and monitoring, buyers will have continuous access to a prototype site through which quality assurance and performance testing can be undertaken.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by your organisation
• How the support service works: Full support of the configured intranet platform and associated SharePoint Online sites and configurations is optionally available as part of this solution.

Service scope

• Service constraints: There are no constraints.

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: One business day
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Support throughout the lifecycle of the intranet implementation project is included within the solution cost, including early-life support at go live.; ; Ongoing support is available at additional cost, available for a renewable annual charge. We will work with you to identify your support needs and recommend appropriate developer support levels. Dependent on purchased support levels, buyers will have access to a lead developer and digital communications consultant as part of any ongoing support contracts.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Equal opportunity

  Equal opportunity

  We are committed to fostering a culture of diversity and inclusion in our work and interactions with clients, partners, and suppliers. We believe that diversity and inclusion are not only ethical values, but also strategic advantages that enable us to deliver better solutions and services to the public sector.; ; We respect and value the differences and perspectives of people from various backgrounds, identities, and experiences. We seek to understand and appreciate the diverse needs and expectations of our clients and stakeholders, and to tailor our services accordingly. We also strive to create inclusive and accessible digital solutions that meet the highest standards of usability, accessibility, and security for all users.; ; We actively promote diversity and inclusion in our professional network and industry. We participate in events and initiatives that support the development and empowerment of underrepresented groups in the tech sector, such as women, ethnic minorities, LGBTQ+ people, and people with disabilities. We also collaborate with diverse and inclusive suppliers and partners who share our values and vision.; ; We continuously learn and improve our knowledge and skills on diversity and inclusion topics and we welcome feedback and suggestions on how we can enhance our performance and practice in this area.

Pricing

• Price: £20,000 to £175,000 an instance
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@microsoft365.consulting. Tell them what format you need. It will help if you say what assistive technology you use.