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Performance Networks Ltd

WiFi Site Surveys, WiFi Planning, Design, Fault Finding & Optimisation

A Wireless Site Survey is an essential step when planning any new wireless deployment or upgrade. We are vendor agnostic and can assist with new designs or improving existing WiFi networks via our fault finding and optimisation surveys. Comprehensive report generation using the industry leading Ekahau wireless planning Software.

Features

  • Full service Wireless design and planning for all WiFi vendors
  • WiFi fault finding and optimisation surveys for all WiFi vendors
  • Ekahua & Vendor accredited specialist WiFi engineers
  • Full spectrum analysis for interference and co-channel interference
  • WiFi Channel Planning
  • WiFi Design and optimisation for VoIP and Video applications
  • High user and device density WiFi planning and design
  • Public WiFi Design
  • WiFi QoS (Quality of Service)
  • Comprehensive heat map reporting, AP location visualisation and expert recommendations

Benefits

  • Eradicate equipment overspend and post implementation reworks on new projects
  • Maximise performance and lifespan of existing WiFi infrastructure
  • Improve WiFi performance and user experience
  • Expert advice from vendor agnostic WiFi specialists
  • Design and optimise networks to cater for specific applications
  • Comprehensive documentation with full visualisation of your RF environment
  • Guarantee coverage on all new designs
  • Network cost reduction from correct first time implementation
  • Understand your RF (radio frequency) environment
  • Wireless survey from qualified experts

Pricing

£450 to £1,150 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@performancenetworks.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

3 7 1 1 7 0 7 3 7 7 9 6 7 2 9

Contact

Performance Networks Ltd Will Evans
Telephone: 0115 822 1212
Email: gcloud@performancenetworks.co.uk

Planning

Planning service
Yes
How the planning service works
A wireless site survey is essential to the planning and design phase, prior to the installation of a wireless network in your premises or location.
We can provide both predicative and onsite AP on a stick surveys depending on building stage and client requirements.
We start each design project with a comprehensive scoping meeting to understand your requirements.
Considerations for a new WiFi network design include: Building construction and layout; User Density; Application usage and any custom device types; Network usage requirements; Underlying network infrastructure; External RF interference; WiFi equipment vendor choice
A good WiFi design will ensure the correct quantities and type of access points are purchased for the building, usage requirements and density of users, it also means data cabling is run to the correct locations eradicating any post installation reworks, maximising return on investment and value for the organisation.
A guaranteed WiFi design from Performance Networks ensures great performance from the outset with future proofing built in.
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Our WiFi consultancy service can help you plan and implement a new WiFi installation, upgrade, vendor change or configuration change. We have vast experience working across multiple WiFi vendors including Cisco, Cisco Meraki, Aruba, Extreme Networks, Commscops Ruckus, Fortinet, Cambium, Mist & Ubiquiti Networks. We can help plan and configure Channel plans, transmit power, data rates, VLAN implementation, WiFi security, QoS on all vendors.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We provide detailed WiFi verification surveys which are used to verify new network installation and any configuration changes to validate network performance.

The verification report includes, Full heat maps with coverage visualisation; Airtime Utilisation; Capacity; Channel Interference; Data Rates; Network Health; Noise; Packet Loss; Round trip time; Signal strength; Signal to noise ratio; Spectrum channel power; Channel Utilisation; Throughput; Engineer report with observations and any further recommendations

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
We will need access to the sites and areas that require onsite surveys and scalable floor plans. Should you wish us to make any configuration changes we will require secure access to your WiFi controller platform.

User support

Email or online ticketing support
Email or online ticketing
Support response times
You will be assigned a project coordinator to manage your engagement with our team they will be available in UK office hours 9am-5:30pm Monday to Friday, excluding Bank Holidays. Response times to project scheduling queries are normally within 24 working hours.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
As this is a consultancy based service there is no ongoing support option. A project coordinator will be assigned to manage the survey and a technical account manager will be available if required during the project. Our project team are available in UK office hours 9am-5:30pm Monday to Friday, excluding Bank Holidays

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
British Assessment Bureau
ISO/IEC 27001 accreditation date
03/10/2023
What the ISO/IEC 27001 doesn’t cover
All of our services are covered by our ISO27001 certification.
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

As a WiFi installer and software provider our main directly controllable emissions are travel, hosting and our office operations. Hence we have focused on these for our key objectives as these areas are where we can have the biggest impact.
We work with an external specialist to measure our emissions and create a carbon reduction plan (CRP) on an annual basis.
1. Reduce the emissions from our fleet – Target - Migrate 20% of our fleet fully electric – 2 new fully EV’s introduced March 2022, all remaining vehicles under 150g/km
2. Reduce hosting and office operations emissions and impact – Target - 100% renewable electricity for hosting, office and recycle all non-confidential paper waste – Certified renewable electricity used by hosting provider and building and dedicated paper recycling bins introduced.
3. Operate a virtually paperless workplace – Target – Print under 1000 pages per year and push suppliers to paperless invoices – On target less than 600 pages so far.

Covid-19 recovery

We are actively engaging with the community and are proactively looking to recruit apprentices to help them into employment following on from the difficulties Covid 19 caused with employer and trainer engagement. As a supplier to many Covid affected businesses who we're forced to close we adopted a payment holidays for those affected and also free of charge early contract terminations where possible if required to help affect affected businesses and communities.

Tackling economic inequality

As a business we have so far employed 11 apprentices from the local area and are actively recruiting for 2 additional apprentices and are very proud to provide fully funded training and a rewarding career path to our employees.

Equal opportunity

Our equal opportunities and diversity policy mandates that our recruitment is fair and open to all.
As a business we have so far employed 11 apprentices from the local area and are actively recruiting for 2 additional apprentices and are very proud to provide fully funded training and a rewarding career path to our employees.
Objectives of our Equal Opportunities and Diversity Policy:
1. To prevent, reduce and stop all forms of unlawful discrimination in line with the Equality Act 2010.
2. To ensure that recruitment, promotion, training, development, assessment, benefits, pay, terms and conditions of employment, redundancy and dismissals are determined on the basis of capability, qualifications, experience, skills and productivity.

Wellbeing

The wellbeing of our team and community are of the utmost importance to us. We provide our team members with additional health insurance along with additional resources to help their wellbeing including the following: Wellbeing App; Digital GP; Stress counselling; Online workouts and health advice; Mental Health Advice Articles.
We are also keen to help our wider community and our team members recently participated in the Big Walk event for MacMillan.

Pricing

Price
£450 to £1,150 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@performancenetworks.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.