AARAV SOLUTIONS EUROPE LTD

Oracle Consulting Services - Managed Cloud

Expert Oracle implementation, upgrade, and integration services with 12+ years of partnership experience. Certified specialists deliver comprehensive consulting and managed support across Oracle Billing and Revenue Management, E-Business Suite, Cloud Applications, and Cloud Infrastructure for digital transformation.

Features

• Oracle Billing and Revenue Management system implementation and revenue optimization
• Oracle E-Business Suite enterprise platform consolidation and integration services
• Oracle Cloud Applications deployment with native analytics and intelligence features
• Oracle Digital Experience personalized customer journey and engagement solutions
• Oracle Unified Orchestration and Assurance network orchestration and reliability
• Oracle Cloud Infrastructure optimization with security and compliance observability
• Data migration and upgrade services leveraging purpose-built bulk migration tools
• Integration services connecting Oracle systems with enterprise applications and ecosystem
• DevSecOps implementation with performance tuning and security hardening practices
• Gen AI accelerators reducing costs and improving operational efficiency

Benefits

• Reduces month-end process costs by up to 60% through optimization
• Accelerates dispute resolution time by 5X with intelligent automation
• Streamlines business processes across finance, supply chain, and HR operations
• Improves overall productivity and increases operational efficiency
• Enhances order processing by 45% with robust audit controls
• Reduces order fallout by 73% through intelligent routing automation
• Minimizes system transition disruption with a seamless cloud migration approach
• Enables scalable billing operations for sustained business expansion and growth
• Supports complex enterprise transformations with proven implementation methodology
• Delivers consistent on-time project completion within budget accountability

• Education pricing available

Service documents

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bhavin.patel@aaravsolutions.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

374039310771740

Contact

Bhavin Patel
+447904047484
bhavin.patel@aaravsolutions.com

About your service

• Service categories:

  Cloud Support Services

  Managed Cloud

  Managed Private Cloud

  • Application management

  Managed Public cloud

  • Application management

  Managed Hybrid Cloud

  • Application management

Service scope

• Service constraints: Comprehensive Oracle Services: Consulting, implementation, upgrades, migrations, integrations, and managed support across Oracle's technology portfolio. Supported products include: ; - Oracle BRM; - E-Business Suite; - Communications Applications; - Cloud Applications (ERP/HCM/SCM/EPM); - Digital Experience, Unified Orchestration, and OCI. ; ; Deployment across on-premise, cloud-based, and hybrid environments.; ; Strong focus on: ; - Telecommunications; - Banking & finance; - Government; - Power & utilities; - Communications, media & technology; - Automotive; - Travel industries. ; ; Global delivery with local presence in the UK. Consultative partnership approach with defined timelines and budget accountability. 230+ domain experts supporting 20+ global customers with 40+ international engagements.

User support

• Email or online ticketing support: Yes
• Support response times: P1: 30 mins / 8 Hrs; P2: 60 mins / 24 Hrs; P3: 2 Hrs / 36 Hrs; P4: 4 Hrs / 48 Hrs
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: Not applicable
• Web chat accessibility testing: Not applicable
• Support levels: - We provide two levels of support: Hypercare and ongoing support. ; - Support Duration: 1 Months; 8x5 on Weekdays [Mon-Fri]; On-call Support on Weekends [Sat-Sun]; - Ticket Logging: Helpdesk App/Email; - Other Operations: Bug fixing & Resolution; Issue Resolution; Maintain and publish a support roster to the Customer Operations team; Publish an escalation matrix.; Run a Status call with your Project Team; Track the Open Issue for resolution; Regular updates, security patches, and enhancements to both core and customised features.; Clear release notes and updated training materials with each significant update.; Responsive support for troubleshooting, bug fixes, and workflow optimisation.; Optional development packages for new features or integrations outside the initial project scope, cost and scheduled as separate work packages.
• AI chatbot: No

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Oracle

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Baseline Personnel Security Standard (BPSS)

Pricing

• Discount for educational organisations: Yes

Architecture roles

Enterprise architect

Role level	UK Rate	Offshore Rate
Enterprise architect	£750.00	£600.00
Senior enterprise architect	£850.00	£700.00
Lead enterprise architect	£1,000.00	£850.00
Principal enterprise architect	£1,200.00	£950.00

Product and delivery roles

Business analyst

Role level	UK Rate	Offshore Rate
Trainee business analyst	£350.00	£225.00
Junior business analyst	£450.00	£300.00
Business analyst	£625.00	£400.00
Senior business analyst	£825.00	£550.00
Lead business analyst	£950.00	£700.00
Head of business analysis	£1,100.00	£850.00

Delivery manager

Role level	UK Rate	Offshore Rate
Associate delivery manager	£550.00	£350.00
Delivery manager	£750.00	£500.00
Senior delivery manager	£900.00	£650.00
Head of (Agile) delivery management	£1,150.00	£850.00

Quality assurance testing (QAT) roles

Quality assurance testing (QAT) analyst

Role level	UK Rate	Offshore Rate
Tester (QAT)	£400.00	£225.00
QAT analyst	£550.00	£300.00
Senior QAT analyst	£700.00	£450.00
Lead QAT analyst	£850.00	£600.00

Software development roles

Software developer

Role level	UK Rate	Offshore Rate
Apprentice developer	£250.00	£150.00
Junior developer	£400.00	£250.00
Developer	£600.00	£350.00
Senior developer	£800.00	£500.00
Senior developer - management	£850.00	£600.00
Lead developer	£950.00	£700.00
Lead developer - management	£1,050.00	£800.00
Principal developer	£1,150.00	£900.00
Principal developer - management	£1,250.00	£1,000.00

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: AMERICO QUALITY STANDARDS REGISTECH PVT. LTD
• ISO/IEC 27001 accreditation date: Tuesday 14 October 2025
• What the ISO/IEC 27001 doesn’t cover: Parts covered are: Global product engineering, digital transformation & enablement services, mobility solutions, revenue & customer management, IaaS, managed services, emerging technologies, IT consulting and home-grown product range to telecommunications, banking, finance, government, power and utilities among various other B2B segments.
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: AMERICO QUALITY STANDARDS REGISTECH PVT. LTD
• ISO 9001 accreditation date: Tuesday 14 October 2025
• What the ISO 9001 doesn’t cover: Parts covered are: Global product engineering, digital transformation & enablement services, mobility solutions, revenue & customer management, IaaS, managed services, emerging technologies, IT consulting and home-grown product range to telecommunications, banking, finance, government, power and utilities among various other B2B segments.
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber Essentials Alternative: None of the criteria
• Cyber essentials plus: No
• Cyber Essentials Alternative: None of the criteria
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Understanding of issues relating to entering the contract workforce

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition

Service documents

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bhavin.patel@aaravsolutions.com. Tell them what format you need. It will help if you say what assistive technology you use.