CHANGE-IT PUBLIC SECTOR LIMITED

IT Architecture / Digital Architecture as a Service

Our "IT and Digital Architecture as a Service" solution provides external consultancy expertise in managing and servicing all Cloud and Digital Architecture from road map inception through to technical delivery and support.
A complete IT architecture transformation / Migration service

Features

  • Full IT architecture audit and design
  • Measure, track and define current internal capabilities and pressure points
  • Create, design, maintain TOM in line with overall Service scope.
  • Consult, create ,define full architectural roadmaps, processes, procedures, and governance
  • Apply architecture standards, principles and focusing on digital-by-default services
  • Fully outcome based Managed Service. Scalable, flexible calloff contracts.
  • Fully IR35 Compliant
  • Fixed-cap pricing model. Rate card with MI price dashboarding
  • Autonomous outcome deliverable measurement via trigger-point dashboarding
  • Agile and scalable project teams – demand-based planning and forecasting

Benefits

  • Fully audit and risk compliant. Removes admin costs and issues.
  • Quality control and targeted outcome
  • Budgetary control, forecasting, capacity, and price planning
  • Stronger programme controls, efficiency, and delivery measurables
  • Digital, Data and Technology (DDaT) Strategy Roadmaps
  • Full scale digital design and CMM across entire landscape
  • Ensure user adoption, maintenance, and utilisation of new service
  • Suggest re-design, improvements and maturity models
  • A one-stop shop transformational architecture roadmap
  • Reduction of risk via standard approach and architecture frameworks

Pricing

£300 to £1,500 a person a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at t.lavender@change-ps.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

3 7 4 7 7 6 3 0 2 6 1 3 6 4 4

Contact

CHANGE-IT PUBLIC SECTOR LIMITED Tom Lavender
Telephone: 07927 193 952
Email: t.lavender@change-ps.com

Planning

Planning service
Yes
How the planning service works
Our service starts with our core On-boarding team discussing the Buyer`s needs and then conducting a full suite of internal systems analysis – requirements captures, Infrastructure audits, products and application evaluations and creating a specific roadmap to meet the requirements for the Cloud service in an agreed scope of Service. We engage Buyer`s stakeholders and internal departments to help us define and create a full suite of environmental, application and architectural blueprints to ensure Cloud hosting / Service success. We develop and agree a process and reporting governance framework to agreed standards, and price the Service accordingly. We create a Service call-off template of agreed deliverables and timescales and create bespoke governance and MI templates which can be accessed by the buyer at all time to keep tabs on price and delivery We understand that secure digital services and products need to be continually maintained and delivered to meet market and business needs while retaining the required security classifications. We deploy our IT specialists and subject matter experts in all disciplines to ensure scalable, secure hosting and or software services
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
Training for cloud software and hosting services can be designed specifically to meet each Buyer’s requirements. We work closely with our clients to build a comprehensive training service to support the successful adoption of your cloud services. We can provide a range of training options from on-site one-to-one coaching, group training workshops, video training, e-learning, training documentation and video conference training sessions.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Our service starts with our core On-boarding team discussing the Buyer`s needs and then conducting a full suite of internal systems analysis – requirements captures, Infrastructure audits, products and application evaluations and creating a specific roadmap to meet the requirements for the Cloud service in an agreed scope of Service We assist in the overall service and technology business case of migrating to, or from, the cloud or between Cloud Services. We scope the migration project, assist and define application architecture design or redesigns – how services and applications interact with each other, inter-dependencies and bottle-necks and how these are delivered to the end users, whilst consistently monitoring an ensuring minimal unplanned outages throughout the migration. We review all Service delivery and service management / ITSM policies and procedures and ensure they are compliant to the new architecture and re-design, update where needed All security and networking policies will be audited and addressed to ensure that the required level of security is adequately met and they remain compliant.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We can provide a range of project and systems integration services to help the migration to Cloud services. Our expertise ranges from initiation to implementation and into support, including change management and transformation. Within the testing scope, we cover the full suite of testing capability from Capacity testing, performance and stability testing, component and stress testing through to usability, system and framework design Buyers who are in the process of experiencing (or have had recent experience of) cyber security impacts or breaches against their services and data may also be interested in our bespoke Security testing capabilities. This can be covered by enterprise and mobile devices involving data and services hosted in the cloud. We can provide SME`s for Test Management, manual and Automation testing, performance, UAT, Security and Test Programme Management. This list is not exhaustive – please contact us directly for further information

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
Yes
Security testing certifications
  • GBEST
  • CHECK
  • CREST
  • Tigerscheme
  • Cyber Scheme

Ongoing support

Ongoing support service
No

Service scope

Service constraints
N/A

User support

Email or online ticketing support
Email or online ticketing
Support response times
SLA to be agreed with client
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
We provide telephone, and on-site support through our team of technical experts including technical account managers (the norm for most service offerings) and cloud support engineers from 1st – 4th Line. Our Technical experts are available on-site, supported by engineers by telephone or web connectivity. Typically, all support is provided as part of the cost of the Cloud service, with no additional costs.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Fighting climate change

Fighting climate change

We are committed to reducing our environmental impact and improving our environmental performance. We will encourage customers, suppliers and other stakeholders to do the same. • Comply with all relevant regulatory requirements. • Continually improve and monitor environmental performance. • Continually improve and reduce environmental impacts. • Incorporate environmental factors into business decisions. • Increase employee awareness and training. We will: • Minimise the use of paper in the office. • Seek to buy recycled and recyclable paper products. • Reuse and recycle all paper where possible. We will seek to: • Reduce the amount of energy used where possible. • Switch off lights and electrical equipment when not in use. • Adjust heating with energy consumption in mind. • Take energy consumption and efficiency of new products into account when purchasing them. We will: • Evaluate if the need can be met in another way. • Evaluate if renting or sharing is an option before purchasing equipment. • Evaluate the environmental impact of any new products we purchase. • Favour more environmentally friendly and efficient products wherever possible. • Reuse and recycle everything we are able to. We will: • Reduce the need to travel, restricting to necessity trips only. • Promote the use of travel alternatives such as e-mail or video/phone conferencing. • Make additional efforts to accommodate the needs of those using public transport or bicycles. • Favour 'green' vehicles and maintain them rigorously to ensure ongoing efficiency. We will: • Use cleaning materials that are as environmentally friendly as possible. • Use materials in any office refurbishment that are as environmentally friendly as possible. • Only use licensed and appropriate organisations to dispose of waste.
Covid-19 recovery

Covid-19 recovery

Change-IT Public Sector's COVID-19 steps: Plan goals: • Zero COVID-19 transmissions in our workplace • 100% employee participation and satisfaction When to Seek Medical Attention If you have any of these emergency warning signs for COVID-19 get medical attention immediately: • Trouble breathing • Persistent pain or pressure in the chest • Bluish lips or face When to stay home • Stay home when you have a fever, cough, or shortness of breath • Any employee who exhibits symptoms at work will return home immediately Working from home • We will maximize telecommuting. • We will accelerate cross training to ensure deeper redundancy of vital job functions. • Study how to work from home successfully Hygiene at work • Wash your hands with soap and water repeatedly throughout the day • Use your forearm, knuckles, or elbows to operate light switches, open doors and drawers • Maintain social distancing • Wear masks • We will implement Clean Practice • All light switches, door knobs, common handles, common tables, microwave buttons will be marked with bright coloured labels and cleaned frequently • We will avoid meeting in rooms with limited air circulation and maximize fresh air circulation in our facility • We will implement social distancing in our facility Behaviour outside work - how to stay healthy • Wear a mask. Learn how to handle your mask properly. • Strictly maintain social distancing. • Avoid public spaces with groups larger than 10 people. • Do not leave home except for essential trips. o When away from home, avoid indoor spaces with limited ventilation and multiple people o Outside of your home, use your forearm or knuckles to operate light switches, doors, drawers, elevator buttons, etc. • Wash your hands immediately upon returning home.
Equal opportunity

Equal opportunity

Change-IT Public Sector does not and shall not discriminate on the basis of race, colour, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.
Wellbeing

Wellbeing

At Change – IT Public Sector, work already exists in the following key areas: Improving working lives through employment policies such as flexible working, absence management and dignity at work. Creating a safe place to work through health and safety policy and initiatives Decreasing the interval between treatment and return to work through occupational health referral and advice Career development through Personal and Professional Development (PPD) Human resource initiatives such as widening participation and equality and diversity Personal support through the Staff Counselling Service. Staff are responsible for: Engaging with management to work together to enhance employee wellbeing Reporting stress and ill health to management as early as possible Responding to training and development opportunities Complying with the control measures and contacting support where their wellbeing is threatened Managers are responsible for: Engaging with staff to promote and enhance employee health and wellbeing Risk assessing work stress and implementing necessary control measures to prevent harmful stress and consider the necessary support mechanisms at work Effective recruitment, staff development and training Supporting staff through a changing and challenging economic climate – enhancing coping capacity and developing a more flexible/agile work environment Recognising work stress amongst staff and offering necessary support/control measures Creating a culture that where problems arise they are quickly identified and solution considered against an individual’s needs Implementing and monitoring workload in relation to health and work Implementing effective return to work policies following staff illness/absence from work Furthermore, we advocate and encourage: • Flexible Working • Gym and health • Cycle to work schemes • Additional days of holiday for various reasons

Pricing

Price
£300 to £1,500 a person a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at t.lavender@change-ps.com. Tell them what format you need. It will help if you say what assistive technology you use.