2i Testing

Optimised Performance Testing

2i's award-winning Performance Testing service offers a comprehensive suite of solutions to help achieve certainty of delivery and confidence in your solutions. We ensure you can handle peak user loads and future growth, guarantee compatibility across multiple environments and deliver a “right first time” – faster time to market solution.

Features

• Performance Test Strategy definition and change delivery
• Collaboration with Architecture/DevOps to build in performance capability
• Expert Cloud-based technical testing knowledge, focused on client requirements
• Stakeholder support to identify Performance Test requirements early
• Identification of Performance issues at the earliest opportunity
• Implementation of a Risk-based approach to prioritise testing effectively
• Provision of reporting metrics to support effective decision making
• Automation first approach embedded in Performance Test Strategy
• Encouraging culture of shared ownership to optimise delivery
• Continuous assessment of Performance Test Strategy to match business values

Benefits

• Early identification of performance bottlenecks
• Reduced business risk of service unavailability
• Avoid reputational damage as a result of service failures
• Security considerations built into deployed solutions
• Built in scalability to support increased user numbers
• Increased certainty of delivery
• Alignment of Technology strategy with Operational objectives
• Enterprise wide visibility of Performance metrics and trends
• Early sight of Performance risks / operational threats

£360 to £810 a person a day

Service documents

• Pricing document

  PDF

• Service definition document

  ODT

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at james.hamilton@2itesting.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

375138326741022

Contact

James Hamilton
07756501262
james.hamilton@2itesting.com

Planning

• Planning service: Yes
• How the planning service works: Using our experience we are able to provide fit for purpose, best practice solutions which avoid some of the pitfalls that can happen in the planning phase of clients Cloud-based projects. We use proven estimating and planning techniques which involve detailed reviews to ensure that the correct focus has been applied, based on the individual clients target outcome. Planning activities can cover a variety of topics including project objectives, scope, risk assessment, delivery methodology, tools, data, environment and resources. We can take full ownership of the test plan, on behalf of the client, and report back through our robust tracking and reporting process; or act in a consultative manner to assure or improve plans which already exist, depending upon where in the process we are engaged. Our end aim is to always manage to a plan that all involved parties are bought into, meaning that we communicate widely and frequently and ensure we deliver with a policy of 'no surprises', enabling corrective actions to be taken at the earliest possible opportunity in order to address and mitigate risk.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Training in all aspects of Performance Testing for Cloud solutions.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: The 2i test service ensures that when moving to Cloud services or migrating between them, the clients services are not adversely impacted and continuity of quality service is maintained. 2i will ensure that all elements of change have been identified and robustly tested, with the 2i proven approach being adapted in line with the client requirements and risk appetite.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: 2i prides itself on its test capabilities. Our UK based resources are experts in Agile, Waterfall and hybrid delivery methods, ensuring that Quality Assurance is given high-profile consideration from the outset and is appropriately executed as part of the delivery lifecycle. We are able to build high-performing teams to supplement existing teams at times of high volume or complexity of change. We can quickly scale-up with test experts; or can provide a dedicated test team to manage the Performance test function covering all role profiles. Our focus is to deliver a robust test service, but also to work in partnership with our client, to ensure we achieve a greater understanding of the products and services being implemented. Our services are underpinned by our approach to service excellence. All services are overseen by a 2i Service Delivery Manager who is responsible to ensuring a quality service is delivered. They work in partnership with the client following clear and measurable, pre-agreed, service objectives. We will adopt a robust governance process which enables the client to understand progress against plan.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: We do not have any specific service constraints within the UK.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: We will usually undertake testing on-site and will be available in person or email during all planned test windows. We will always provide email support during our engagement window for test planning. We will respond within 2 working days maximum, however this will be quicker during planned test windows.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Telephone/email - dedicated numbers are provided per engagement. Our UK based teams will usually work on client sites and provide on site support as standard. Each client will be allocated a named Service Delivery Manager as their key point of contact. Each client also has direct access to their Account Manager. Basic support is 9 to 5 on working days. Additional support can be provided at the request of the customer, at an additional charge. Escalation during test planning / test window will be via a named escalation matrix, per engagement and will respond within 3 hours. We are very flexible and always willing to discuss enhanced levels of service aligned to the clients requirements.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: QMS International Limited
• ISO/IEC 27001 accreditation date: 21/04/2021
• What the ISO/IEC 27001 doesn’t cover: Physical media transfer; Access control to program source code; Policy on the use of cryptographic controls ; Key management ; Working in secure areas; ; Delivery and loading areas; Separation of development, testing operational environment; Information transfer policies and procedures; Agreements on information transfer; Securing application services on public networks; Protecting application services transactions; Secure development policy; System change control procedures; Technical review of applications after operating platform changes ; Restrictions on changes to software packages ; Secure system engineering principles; Secure development environment ; Outsourced development ; System security testing ; System acceptance testing ; Protection of test data ; Regulation of cryptographic controls
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Fighting climate change

  Fighting climate change

  We proactively manage carbon emissions as our organization grows, showcasing our dedication to long-term sustainability. ; ; We believe transparent reporting of environmental metrics is an essential element to achieving our goals. In 2022, our total emissions were 23.9224 tCO2, with a detailed plan of how we are going to meet our future commitments on our website. ; ; We can effectively measure our CO2 emissions through energy and travel usage. ; ; (The metrics we have used to manage our Carbon Reduction plan is tCO2.)

Pricing

• Price: £360 to £810 a person a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  ODT

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at james.hamilton@2itesting.com. Tell them what format you need. It will help if you say what assistive technology you use.