Corporate Project Solutions

edison365businesscase

edison365businesscase provides a unified business case platform to turn your organisations ideas into visible and actionable plans by leveraging the power of enterprise crowdsourcing. edison365businesscase is built on the Office 365 suite your organisation is already using and delivers a superior collaboration experience and drives higher employee engagement.

Features

• Business Case Management
• Innovation Management
• Employee Engagement
• Office 365 Intergation
• SharePoint Online Integration
• Yammer Integration
• Mobile access
• Teams Integration
• Delve Integration

Benefits

• Build structured business case
• Crowdsource ideas
• Benefit from a structured approach
• Accelerate dev of new products, services and processes
• Enterprise crodwsourcing
• Drive employee engagement
• Drive process improvements

£800 a unit a month

• Free trial available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@cps.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

376033739339371

Contact

Sales Administration
01628 321321
sales@cps.co.uk

Service scope

• Software add-on or extension: Yes
• What software services is the service an extension to: Office 365; Microsoft 365; edison365ideas; edison365projects; edison365datastore; ediosn365
• Cloud deployment model: Public cloud
• Service constraints: Requires Office 365 F1 min + Azure SQL
• System requirements:
  • Office 365
  • Azure SQL

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: CPS has a full Service Management offering with a dedicated UK-based support team. CPS can offer remote and/or onsite tactical support through to full outsourced managed-service. CPS adheres to defined Support SLAs based on issue severity and priority. For all customer queries, CPS provides an initial response time of under 1 hr for questions received within Standard Business Hours. Weekend questions will be responded to within 3 hrs. As standard, all CPS customers are assigned a dedicated Account Manager who will also be on hand to support and address customer queries with no charge.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AAA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes, at an extra cost
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.1 AAA
• Web chat accessibility testing: NA
• Onsite support: Yes, at extra cost
• Support levels: Level 1 - Reactive Support - Something goes wrong and the customer calls or emails for help. Level 2 - Managed Service - We monitor the environment and carry out proactive maintenance of the solution. Both of these services are run by our dedicated Service Desk.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: CPS provide training and workshops at an additional cost
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: Data is stored in the customer Office 365 tenant and Azure SQL database and they can manually extract the data
• End-of-contract process: Edison365businesscase will stop working. Customer data will remain in their Office 365 tenant and Azure SQL database.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Responsive design
• Service interface: No
• User support accessibility: None or don’t know
• API: No
• Customisation available: Yes
• Description of customisation: The customer can configure process, branding, categories, status', data capture fields and security.

Scaling

• Independence of resources: Service runs on Office 365

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Edison365

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: No
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
• Data sanitisation process: No
• Equipment disposal approach: A third-party destruction service

Data importing and exporting

• Data export approach: CSV/Excel
• Data export formats:
  • CSV
  • Other
• Other data export formats: Excel
• Data import formats:
  • CSV
  • Other
• Other data import formats: Manual UI

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Runs on Office 365
• Approach to resilience: Runs on Office 365
• Outage reporting: Runs on Office 365 and Microsoft provide service dashboards, with email alerts.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: Access is controlled by SharePoint, and the relevant customer SharePoint Administrators
• Access restriction testing frequency: Never
• Management access authentication:
  • 2-factor authentication
  • Username or password

Audit information for users

• Access to user activity audit information: No audit information available
• Access to supplier activity audit information: No audit information available
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: ASCB
• ISO/IEC 27001 accreditation date: 21/01/2019
• What the ISO/IEC 27001 doesn’t cover: NA
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: We have an Information security policy, data privacy policy and business continuity plan, all policies are review annually and republished, all documents have responsible owners either at board level or senior management, information security & data privacy polices are reviewed with staff members annual as part of ongoing awareness and compliance.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Core Solution code is managed using Microsoft TFS, under the control of the product owner, development is controlled through Agile methods with changes being evaluated and assessed before development
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: The service is hosted on the MS Office365 platform, our development team evaluate the guidance from Microsoft and determine the changes required to the service before deployment
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: The service resides on the office365 platform, Microsoft monitor and inform
• Incident management type: Supplier-defined controls
• Incident management approach: We apply ITIL best practice to incident management, service reports form a key component of the services these are delivered via our service portal

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  At CPS, we take our environmental impact seriously. We are measuring and reducing our carbon emissions and have set a progressive target to reduce emissions 50% by 2030 and achieve Net Zero by 2050. This involves the continuation of various measures and activities, already being implemented and embraced by our people, for example: the continued maintenance of our ISO:14001 accreditation, meetings via Microsoft Teams, a “Think Local” approach to sourcing quality suppliers, the implementation of an electric vehicle scheme and cycle to work programme, and maintaining a paperless office. Moving forward, our commitment to reduced carbon emissions will continue to grow with the implementation of further measures such as: the introduction of a Sustainable Travel Policy to support employee behavioural change to business travel, commuting and parking, introducing a remote working policy alongside the reduction of office space to encourage remote working and reduce travel to office, and the roll out of carbon training to all our colleagues.

  Covid-19 recovery

  As CPS navigates the post-pandemic era, we remain committed to bolstering the UK's economic revival and ensuring the well-being of our employees. Our procurement strategy prioritises UK-based suppliers, circulating capital within the local economy. To accommodate the new normal, we've reimagined our workspace design, focusing on flexible environments that foster collaboration and innovation while ensuring safety. We've enhanced our mental health support programs, acknowledging the profound impact COVID-19 has had on mental well-being. Additionally, our professional development initiatives have been recalibrated to equip our workforce with the skills necessary for a digital-first economy, thereby ensuring their growth and adaptability. By implementing remote working options, we are sustaining productivity and contributing to reducing commuter congestion, supporting a greener economy. Our approach is holistic – we are enhancing our business operations and nurturing our workforce to be stronger, resilient, and future-ready.

  Tackling economic inequality

  CPS champions economic equality by considering local employment alongside UK wide recruitment, helping communities in our local areas, while fostering equitable growth. Our apprenticeship schemes unlock career opportunities, offering hands-on experience that cultivates skilled professionals across diverse socio-economic backgrounds. Alongside this, our graduate programmes are designed to nurture emerging talent, providing the essential tools for success in a dynamic marketplace. These initiatives stand at the core of our commitment to inclusivity, propelling opportunity and progression as shared values within our society. Through these efforts, CPS asserts its role as a responsible corporate citizen, actively shaping a more equitable and balanced economy.

  Equal opportunity

  CPS steadfastly upholds an inclusive work environment, endorsing equal opportunity and safeguarding against all forms of unlawful discrimination — whether based on ethnicity, gender, pregnancy, marital status, gender identity, disability, faith, age, or sexual orientation. Our policy is designed to dismantle any prejudiced practices, fostering an ethos where diversity is not only respected but is integral to our collective success. Our aim extends beyond our internal operations to ensure equitable access to our services and products for all clients and customers, affirming our belief in respect and dignity for every individual we engage with. In alignment with our Data Protection Policy, we manage all personal data with the utmost integrity. The goals of this policy are clear: to eradicate discrimination, ensuring compliance with the Equality Act 2010. We are committed to fair practices in all HR processes, from hiring to promotion, and from professional development to compensation. Decisions are based solely on individual ability, achievements, expertise, and efficiency. This commitment reflects our ongoing dedication to meritocracy and the fair treatment of all employees and stakeholders in line with the most current UK government guidelines.

  Wellbeing

  CPS is at the forefront of championing the health and wellbeing of our team, underscoring the significance of both physical and mental health across all levels of our operations. Our commitment to fostering a positive workplace culture is evident in our modern, flexible working strategies. These include: - Hybrid working models, which empower our employees to deliver exceptional results from any location within the UK, harnessing the benefits of both office-based and remote working to enhance productivity and work-life balance. - The implementation of a 9-day working fortnight, offering our staff a well-deserved break every second Friday, ensuring rest and recuperation which is integral to sustained performance and employee satisfaction. - Comprehensive healthcare provisions that encompass mental health support, reflecting our recognition of the importance of holistic health for our staff's overall wellbeing. These measures are part of our continuous effort to adapt to the evolving work landscape, reinforcing our dedication to the prosperity and resilience of our employees and, by extension, the organisations we serve.

Pricing

• Price: £800 a unit a month
• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: 25 people; 30 days; Trial Office365 tenant

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@cps.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.