PEBBLE LEARNING LTD

PebblePad

PebblePad is the only ePortfolio, workbook and assessment platform unifying the entire learning journey. Seamlessly integrating with LMS, it empowers students to plan, capture, evidence and showcase their learning. Fully customisable for any discipline, the integrated app supports learning from the classroom to work-experiences, placements, apprenticeships and competency-based programmes.

Features

• ePortfolio: users create and share beautiful single or multi-page portfolios.
• Digital Workbooks/Structured Portfolios: flexible feature-rich workbooks to scaffold learning.
• Templates: promote planning, reflection and effective evidencing of achievement.
• Assessment Management: robust flexible tools to support authentic assessment.
• PebblePocket: reflection and evidencing on the go, online or offline.
• Tagging: tags help aggregate artefacts into collections, blogs or activity-logs.
• Reporting - comprehensive graphical reporting and data export.
• Learners can upload large files or link/embed distributed assets.
• Integrated: with the LMS, SIS and through its API.
• Dialogic: designed to support conversations about learning and achievement.

Benefits

• Support learning over time, and across contexts.
• Support learners through complex learning processes.
• Surface those processes making them amenable to authentic assessment.
• Easily organise users into appropriately sized groups and sets.
• Engage multiple stakeholders in assessment, including peers.
• Authentic recording and reflection promoted by robust security and confidentiality.
• Learners can work anytime, anywhere including offline.
• Electronic signatures can be gathered in placement or off-campus settings.
• Flexible: Used across any subject, department, or institution-wide.

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@pebblepad.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

377867360095927

Contact

Vikki Kenny
01952 288300
tenders@pebblepad.com

About your service

• Service categories:

  Applications

  Production and operations

  Service industry and public sector operations

  • Education
• Multi cloud support: No

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: No, our service does not have any constraints that buyers should be aware of. Planned maintenance is completed outside of normal working hours.
• System requirements:
  • An internet connection.
  • A browser-enabled computer or mobile device.
  • Optional: iOS or Android device for our PebblePocket mobile app.

User support

• Email or online ticketing support: Yes
• Support response times: Our Helpdesk provides second tier support for resolving queries. Named contacts can escalate queries and ask for further assistance in resolving issues or reporting problems. ; ; We aim to provide you with a first response within: ; ; 12 hours for enhanced support customers - weekdays only; 48 hours for basic support customers - weekdays only; ; All issues deemed priority 1, for example the platform is entirely down, will be responded to within 4 hours. As we have active monitoring on our servers, we would be the first to know and will inform named contacts of how we’ll resolve the issue.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: We offer two levels of support packages:; 1. Basic support package, included free of charge with licenses. ; • 24/7/365 support on urgent priority 1 issues - via telephone, email & webform.; • 8-5 Mon-Fri support on priority 2-4 issues – via email, webform. ; • 48-hour response target – 4 hours target for priority 1 issues. ; • Up to 3 named contacts.; • Free access to Essentials Training for the named contacts.; ; 2. Enhanced support package (additional cost), designed specifically for those who intend to deploy and use PebblePad across the full University and at large scale. ; The packages include,; • 24/7/365 support on urgent priority 1 issues - via telephone, email & webform.; • 24/5 support on priority 2-4 issues – via telephone, email, webform.; • 12-hour response target – 4 hours target for priority 1 issues. ; • Up to 10 named contacts. ; • Free access to Essentials Training for the named contacts. ; ; Within PebblePad itself there is extensive online system Help that is designed to provide immediate support for all users. ; ; As part of our Support Team we have an Application Support Engineer who provides technical support in liaison with our development team as required.
• Support available to third parties: No

Onboarding and offboarding

• Getting started: PebblePad Onboarding occurs over 6-12 week period and includes implementation planning, integration support, administrator training, user orientation, train the trainer, and learning design support. The Onboarding process is coordinated by our Implementation Specialists and is tailored to the need of each customer and the scale of implementation. All sessions are conducted online, unless otherwise negotiated, and supported by PebblePad portfolios and workbooks. Onboarding targets key customer staff and focusses on upskilling internal teams who can then train and support users.
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: In support of our commitment to lifelong and life-wide learning, students and all learners have the option to either export their assets as PDFs or convert their accounts to free Alumni accounts upon graduating. Converting their account will make their assets available to them via a personal PebblePad account which is independent of their institutional one. The alumni account has all the tools of the institution account and learners can continue to edit and add to their existing assets as well as creating new ones. ; ; They will have access to this Personal Account for free for as long as the institution licenses PebblePad and for three years thereafter. At this point they can choose to retain their Personal Account for a low annual fee. A notification will be sent to the user detailing this if a decision is required.
• End-of-contract process: In the rare situation that a customer decides to leave we would work in partnership to make the process as smooth as possible. Once we receive a formal notice of the decision decided to terminate, customers they will have 60 days, free of charge, from the contract end date to export any required data. After a further 90 days all data will be removed from our system. ; PebblePad is divided into two areas: 1.Assessment (ATLAS), and 2.Personal learning space (Pebble+). For data held within ATLAS assessment data tutors have the option to export any required submissions to PDF. For data held within Pebble+ users have the option to either export their assets to PDF or convert their accounts into Alumni accounts. Converting their account will make their assets available to them via our personal service and is independent of their institutional account. Alumni Accounts are free to all higher education customers during the lifetime of the contract, and for 3 years after end of the contract.
• Documentation accessibility standard: WCAG 2.2 A

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: PebblePad allows full access to mobile devices through the main application which provides a responsive layout appropriate to the device in use. In addition to the responsive web version, PebblePad also has a mobile app for iOS and Android based smartphones. The App is designed to work offline so that users in remote locations can still record and reflect upon their activities, or video/photograph them, and then synchronise them to their personal space when they have an internet connection available.
• Service interface: Yes
• User support accessibility: WCAG 2.2 AA
• Description of service interface: The main user interface to PebblePad is a HTML 5 single page application which provides access to core product features. Offline mobile access to perform some template filling tasks is available using an Android/iOS app. Programmatic access to admin functionality is provided via a JSON API to allow integration with customer systems.
• Accessibility standards: WCAG 2.2 AA
• Accessibility testing: PebblePad has always been designed to meet the needs of the widest possible range of users including those who may require assistance. To that end PebblePad has been designed to use assistive technologies and to support alternative approaches to system use over a standard keyboard and mouse approach. ; ; Several of our existing customers using assistive technology have worked with us to refine the accessibility support. We are also working with external specialists to audit the system and improve accessibility to a higher level.; ; We strive to make PebblePad an intuitive system for all users through our clean and simple approach to interface and workflow design. ; ; We test PebblePad’s compatibility with assistive technologies as a routine part of our development life cycle ensuring that as technology evolves our support remains consistent. ; ; Our commitment to providing the best possible accessibility support is through an ongoing process of improvement and refinement, always adhering to the most current publication of the WCAG guidelines. We actively work with many of our customers to enhance PebblePad’s usability and WCAG 2.2 specific improvements feature in every major system update.
• API: Yes
• What users can and can't do using the API: The PebblePad API supports the following:; - Searchable/Synchronised Pebble Groups in Pebble+; - User management/account handling - Creating/managing users and their contact details, maintaining group membership and handling account housekeeping ; ATLAS API service: ; - Manage default Workspaces; - Create and manage default ATLAS sets; ; We also support a variety of single-sign-on options, and integration with LMS/VLEs.
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • HTML
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: ADMINISTRATION: The architecture of PebblePad can be designed for the individual customer including roles and permissions for students, faculty and external assessors; creating bespoke Assessment workflows, integrating with an LMS/VLE.; ; STRUCTURED EPORTFOLIOS: PebblePad Workbooks are personalised to support an individual learner journey including forms, templates and workbooks using a simple but powerful template builder tool, available to all users. Users can edit their own forms and templates, and distribute their creations to other users of the system. ; ; Individual users have the freedom to create and customise the appearance of portfolio presentations using graphics, audio, video, embedding and textual design elements.; ; Customers personalise PebblePad to support:; -Portfolios & Portfolio Practice (including showcase, development assessment).; -Assessment & feedback (including authentic assessment, programmatic assessment).; -Apprenticeships.; -Healthcare (including medical, dentistry, pharmacy, para-medicine, nursing, midwifery, veterinary, health sciences).; -Careers and employability.; -Personal Academic tutoring, mentor programmes & meeting preparation.; -Competency & standards.; -Digital Workbooks & Templates.; -Internships, placements, practice-learning & working abroad projects.; -Professional development & staff development (CPD).; -Research & projects based learning.; -Orientation & wellbeing programmes.; -Reflective Practice.; -Mobile, offline & app-based learning.; -Extra & co-curricular activities.; -Flipped classrooms, blended learning & hybrid learning.; -Student led co-created learning courses.; -Supporting revision & self-study.

Scaling

• Independence of resources: Resource intensive operations are queued and managed to ensure users are not impacted upon by concurrent operations.; ; Service monitoring and manual intervention is also in place for unexpected resource usage.; ; PebblePad can scale horizontally and vertically to accommodate short and long-term variations in workload.; ; PebblePad maintains a 99.9% uptime commitment.

Analytics

• Service usage metrics: Yes
• Metrics types: A wide range of metrics are available including:; 1. Account metrics such as number of users, logins, average login duration, users with files, external users, etc.; 2. Interaction metrics such as collaborations, comments, number of published assets, number of shares, etc; 3. Asset (artefact) metrics such as maximum asset count, maximum file count, maximum storage usage, average asset count, etc.; 4. Assessment metrics such as number of workspaces, number of assignments, submitted assets, external assessors, number of templates and workbooks, etc.
• Reporting types:
  • API access
  • Real-time dashboards
• Resource tagging: Yes
• FOCUS resource tagging: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: European Economic Area (EEA)
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Physical access control, complying with SSAE-18 / ISAE 3402
• Data sanitisation process: Yes
• Equipment disposal approach: A third-party destruction service
• Data sanitisation type: Explicit overwriting of storage before reallocation / Secure Erase

Data importing and exporting

• Data export approach: For data held within ATLAS assessment data tutors have the option to export any required submissions to PDF. For data held within Pebble+ users have the option to either export their assets to PDF or convert their accounts into Alumni accounts. Converting their account will make their assets available to them via our personal service and is independent of their institutional account. Alumni Accounts are free to all higher education customers during the lifetime of the contract, and for 3 years after end of the contract.
• Data export formats: Other
• Other data export formats:
  • PDF
  • Reports - CSV format
• Data import formats:
  • CSV
  • ODF
  • Other
• Other data import formats: Users can upload all major document, image and video formats

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: We are proud to offer a 99.9% uptime guarantee. Where in any annual period we fail to meet our availability commitment you will be entitled to a refund in the form of service credit. The amount of service credit due shall equate to 1% of license fees paid in the annual period for every 0.1% of unavailability, measured across the whole annual period. The annual period commences on the start date as set out in the organisation’s PebblePad license agreement and a new period will commence on the anniversary of the start date. The maximum refund in any annual period will be 20% of the license fees paid in the annual period.; ; This guarantee excludes circumstances beyond our reasonable control, including, without limitation, outages elsewhere on the Internet that hinder access to your service, unavailability of or interruption or delay in telecommunications or third party services not appointed by Pebble Learning, or other force majeure event issues outside the direct control of Pebble Learning or its appointed agents.; ; Clients must notify us indicating that they wish to pursue their rights as guaranteed by this SLA within 30 days the service exceeding the guaranteed level of operation.
• Approach to resilience: PebblePad is committed to protecting your data and privacy. PebblePad is ISO27001 and Cyber Essentials+ accredited, and is headquartered in England and bound by UK GDPR legislation and European GDPR legislation, some of the strictest global privacy and security legislation. ; ; All data for the UK & EU is hosted in the European Economic Area. Primary hosting is provided by Amazon Web Services (AWS) in Ireland. Our nightly backup hosting for disaster recovery purposes is provided by an alternative hosting partner, Google, and is also located within the EEA and in multiple locations providing enhanced geographic resilience. This adds another layer of resilience and redundancy, that of supplier diversity. ; ; Both hosting partners provide high levels of physical and network security as well as hosting provider diversity. They each maintain an audited security program, including SOC 2 and ISO 27001 compliance. These world-class server providers leverage the most advanced facilities such as power, networking, and security. ; ; Our core team are based within the UK, we do not outsource any element of our engineering, product development nor Client Success functions. All employees are full-time PebblePad staff. In addition, all supporting technology platforms for the provision of client service are hosted within the EEA.
• Outage reporting: Service outages are reported by email to all key contacts and via our X support page.; Details on uptime and service status are available at https://status.pebblepad.co.uk

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: Access to administration functions is managed using role based access control configured by the customer admin team. Access to manage areas of the systems can be granted using pre-defined or customised roles.; ; All users can access our support if required but only users with an administrator role have single sign-on access to help desk system. This allows them to see all open tickets from users in their organisation, some support requests such as e-discovery are limited to global administrators only.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: Between 6 months and 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • ISO/IEC 27001
  • Other
• Other security governance standards: Cyber Essentials and Cyber Essentials Plus
• Information security policies and processes: Our Information security governance strategy aims to align all business practices to the key principles of our ISO 27001 accreditation, and that are appropriate to our business. These are the principles are embedded into the culture of our organisation. Our information security team is team led by our specialist information security officer and supported by our CTO and Heads of IT. The team meets regularly to review our processes and the effectiveness of our ISMS and general compliance.; ; Pebble Learning Ltd has established an Information Security Management System (ISMS) aligned with our ISO 27001 accreditation. ; ; The purpose of this system is to prevent information security breaches by effectively assessing the risks and impacts of a loss of information and implementing appropriate controls so that the risks are reduced to an acceptable level. ; ; The system is designed to ensure compliance with legal requirements, the requirements of ISO 27001:2022 and any other requirements relating to information security to which the company subscribes. ; ; The system has been authorised by the senior management of the company. Support for its implementation and compliance with its procedures is a condition of employment for all employees.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Any changes to the company’s Assets that may have an impact on information security are assessed and controlled in accordance with the Change Management Procedure which is aligned with ISO 27001 accreditation. ; ; Where appropriate, the following forms may be completed: ; * Change Request Form ; * Change Risk Assessment Form ; * Change Implementation Checklist ; * Test Results Log ; ; Assignment of new access privileges and changes to access privileges are assessed and authorised using an Asset and Access Control and Review Form in accordance with the Access Control Policy.; ; All Changes are recorded and reviewed.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: We monitor vendor and independent alert services to identify potential vulnerabilities. Any affecting our services are risk assessed to determine likelihood and impact of the vulnerability. Those requiring action will be patched as soon as practical. This may be immediately for high risk items or within 7 days for less significant items which require further system testing.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Server monitoring and unauthorised access monitoring provides immediate alerts for unexpected activity.; ; We follow our Security Incident Reporting and Investigation Procedure. The results of completed incident reports/investigations are recorded in a Security Incident Log. Preventive and corrective actions identified from an information security incident investigation are recorded and monitored using the Improvement Log.; ; Response times are dependent upon the severity of a compromise. In severe circumstances this would have a target time of less than 4 hours.
• Incident management type: Supplier-defined controls
• Incident management approach: Pre-defined processes and procedures are in place to deal with minor incidents. A disaster recovery plan is in place for more major incidents. ; Users can report incidents via our support desk ticketing system by phone or email.; Reports are available upon request and to any customers affected.
• Post-quantum cryptography secure: Yes

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 2%
• Between £500,001 and £1,000,000: 4%
• Between £1,000,001 and £2,500,000: 6%
• Between £2,500,001 and £5,000,000: 8%
• Over £5,000,001: 10%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Assessment Bureau
• ISO/IEC 27001 accreditation date: Tuesday 5 August 2025
• What the ISO/IEC 27001 doesn’t cover: The certificates cover our business and software offered in lot 2.
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 126c1d53-8842-47a5-8b73-c34869cfba94
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: 5267c77b-549b-42f6-830f-28c76d38b3c6
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@pebblepad.com. Tell them what format you need. It will help if you say what assistive technology you use.