IMPERF CONSULTING LIMITED

Amazon Cloudfront Solutions

Amazon CloudFront is a content delivery network (CDN) service built for high performance, security, and developer convenience. Amazon connect gives businesses and web application developers an easy and cost effective way to distribute content with low latency and high data transfer speeds, streaming, IOT and API acceleration

Features

• Peers with thousands of Tier 1/2/3 telecom carriers globally
• Protection against Network and Application Layer Attacks
• SSL/TLS Encryptions and HTTPS
• Real-time Metrics
• Fast Change Propagation and Invalidations:
• Continuous Deployment
• Supports multiple origins for backend architecture redundancy
• Programmable and secure edge CDN computing capabilities
• Automatically reduce the volume of application origin requests

Benefits

• Reduce latency by delivering data through global PoPs
• Improve security with traffic encryption and access controls
• Reduction in total cost of ownership and operation
• Customize the code run at the AWS CDN edge
• Deliver fast, secure websites
• Accelerate dynamic content delivery and APIs
• Stream live and on-demand video
• Distribute patches and updates

£500 to £900 a user a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sola.famoriyo@imperfconsulting.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

378314359271329

Contact

Sola Famoriyo
01634 477555
sola.famoriyo@imperfconsulting.com

Planning

• Planning service: Yes
• How the planning service works: Assessment of Current Infrastructure and Identifying Requirements:; --Understand the existing infrastructure, including hardware, software, and networking setups.; --Analyse capacity and performance optimisation to identify potential areas for improvement.; --Collaboration to understand specific needs and objectives.; --Identify desired scalability, security, compliance, and performance requirements.; ; Cloud Service Selection:; --Provide in-depth analysis of different amazon cloud service offerings, pricing models, and SLAs.; --Recommend suitable solution based on buyer’s requirements and budget constraints.; ; Migration Strategy:; --Collaborate to develop a comprehensive migration strategy that outlines data transfer, applications, and processes to Amazon.; --Consider minimal downtime, data consistency, and testing procedures during migration.; Integration with Existing Systems:; --Evaluate the compatibility with buyer’s existing systems, applications, and databases.; --Develop an integration plan to ensure seamless connectivity and data exchange between various components.; Security and Compliance:; --Address security concerns by formulating security strategy that encompasses data encryption, access controls, identity management, and compliance with industry standards and regulations.; Implement measures for monitoring, detecting, and responding to security incidents.; Training and Change Management:; --Review training requirement for the new solution; --Propose change management strategy to mitigate resistance, and encourage adoption.; ; Cost Analysis and Management:; --Assess the total cost of ownership associated with subscription fees, infrastructure costs, and operation costs.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Training on Amazon Web Services (AWS):; Fundamentals of AWS:; Introduction to cloud computing concepts and AWS services.; Overview of AWS architecture, regions, and availability zones.; Core AWS Services:; Deep dive into essential AWS services like EC2, S3, RDS, and IAM.; Hands-on labs and exercises to practice provisioning resources on AWS.; Advanced Topics:; Training on advanced AWS services such as Lambda, DynamoDB, and AWS Elastic Beanstalk.; Architecting scalable and fault-tolerant applications on AWS.; Security and Compliance:; Understanding AWS security best practices and compliance frameworks.; Implementing security measures like encryption, access controls, and monitoring.; Cost Management:; Guidance on optimizing costs with AWS pricing models, cost allocation tags, and budgeting.; Monitoring cost and usage with AWS Cost Explorer and Trusted Advisor.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Migration Strategy:; ; Collaborate with the buyer to develop a comprehensive migration strategy that outlines the transfer of data, applications, and processes to the cloud environment.; Consider factors such as downtime, data consistency, and testing procedures during the migration process.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Understanding Requirements and Objectives:; --Work closely to understand specific quality assurance and performance testing requirements.; --Identify key objectives including system stability, scalability, response times, quality metrics.; Test Planning and Strategy:; --Collaborate to develop comprehensive test plan outlining the scope, approach, and timelines for quality assurance and performance testing.; --Define testing strategy, including the types of tests to be conducted (functional/load/stress/scalability/security-testing).; Test Case Development:; --Collaborate to develop detailed test cases covering functional requirements, and performance benchmarks.; ; Execution and Monitoring:; -- Analyse test results in real-time to identify performance bottlenecks and areas requiring optimisation.; Performance Metrics and Analysis:; --Define and measure key performance metrics, response times, throughput, error rates, and resource utilisation.; Load and Stress Testing:; --Implement load testing to assess the system's behaviour under expected and peak loads, identifying performance thresholds and scalability constraint and Conduct stress testing.; Security and Compliance Testing:; --Address security and compliance considerations by incorporating security testing measures, including vulnerability assessments and adherence to regulatory requirements.; --Validate the system’s ability to mitigate security threats and maintain data integrity during high-volume transactions.; Reporting and Recommendations:; --Prepare comprehensive test reports detailing findings, identified issues, performance bottlenecks, solution quality.; --Provide actionable recommendations for improvements, including performance tuning.; Continuous Improvement Strategy:

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications:
  • CHECK
  • CREST
  • Cyber Scheme

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Platinum - As Gold, plus enhanced Service Levels, including 24x7 Account Manager Access, Incident management, named technical lead and architectural review. ; Gold - As Silver, 4 Hours Systems Restoration from Backup, Antivirus Remediation Services, Cyber Attack Remediation, Monthly Patching, Proactive Management and 24x7 Service Desk.; Silver - As Bronze, plus Managed Antivirus patching, Monthly Patching, Proactive and Capacity management and 24x7 Service Desk.; Bronze - 0600:1800 Monday to Friday (excluding bank holidays) Systems support, account management and unlimited Systems monitoring and Server uptime maximisation.

Service scope

• Service constraints: None, Services Delivered as per SLA

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Platinum - As Gold, plus enhanced Service Levels, including 24x7 Account Manager Access, Incident management, named technical lead and architectural review. ; Gold - As Silver, plus 4 Hours Systems Restoration from Backup, Antivirus Remediation Services, Cyber Attack Remediation, Monthly Patching, Proactive Management and 24x7 Service Desk. ; Silver - As Bronze, plus Managed Antivirus patching, Monthly Patching, Proactive and Capacity management and 24x7 Service Desk. ; Bronze - 0600:1800 Monday to Friday (excluding bank holidays) Systems support, account management and unlimited Systems monitoring and Server uptime maximisation.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AAA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), 7 days a week
• Web chat support: Web chat
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: WCAG 2.1 AAA
• Web chat accessibility testing: We have a functional workflow process with our online Web BOT service that routes request to requirements that cannot be resolved from the knowledge database; ; www.imperfconsulting.com/support
• Support levels: Platinum - As Gold, plus enhanced Service Levels, including 24x7 Account Manager Access, Incident management, named technical lead and architectural review. ; Gold - As Silver, 4 Hours Systems Restoration from Backup, Antivirus Remediation Services, Cyber Attack Remediation, Monthly Patching, Proactive Management and 24x7 Service Desk. ; Silver - As Bronze, plus Managed Antivirus patching, Monthly Patching, Proactive and Capacity management and 24x7 Service Desk. ; Bronze - 0600:1800 Monday to Friday (excluding bank holidays) Systems support, account management and unlimited Systems monitoring and Server uptime maximisation.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Amazon Web services

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: EY CertifyPoint
• ISO/IEC 27001 accreditation date: 22/03/2022
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: Yes
• CSA STAR accreditation date: 22/03/2022
• CSA STAR certification level: Level 2: CSA STAR Attestation
• What the CSA STAR doesn’t cover: N/A
• PCI certification: Yes
• Who accredited the PCI DSS certification: Coalfire Systems Inc.
• PCI DSS accreditation date: 14/12/2021
• What the PCI DSS doesn’t cover: N/A
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications:
  • ISO 27017
  • ISO 27018
  • SOC1/2/3

Social Value

• Social Value:

  Social Value

  • Tackling economic inequality
  • Equal opportunity

  Tackling economic inequality

  Social Cohesion by reducing economic inequality, we promote a sense of shared identity and mutual support among diverse social groups. This cohesion fosters trust, cooperation, and stability . Ensuring equality of Opportunity to ensures that every individual has a fair chance to succeed regardless of their background through Addressing economic inequality to help open up avenues for equal access to education, healthcare, employment, and resources, allowing everyone to pursue their goals and aspirations on an even playing field. Empowerment of individuals and promoting quality of life by narrowing the economic gap, we enhance the overall quality of life for all members of society. Improved access to resources, better healthcare, education, and living conditions contribute to the well-being of individuals and communities.

  Equal opportunity

  We encourage social value in areas of equal opportunity by; Promoting Fairness and Justice Encouraging Diversity and Inclusion Boosting Economic Growth Encouraging Social Cohesion and Harmony. Empowering Marginalized Groups. Promoting Innovation and Creativity. Long-Term Social Development to ensure sustainable social development, by investing in education, training, and support systems that promote equal access, societies can create a foundation for long-term growth and prosperity for all individuals.

Pricing

• Price: £500 to £900 a user a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sola.famoriyo@imperfconsulting.com. Tell them what format you need. It will help if you say what assistive technology you use.