Fusion Business Solutions (UK) Limited

Cloud Project Management and Governance Support Services

We can design and implement a Project Management and Governance regime appropriate to the scale, complexity and security requirements of your project and existing team. We will take a fully integrated approach that will balance the needs of all stakeholders and suppliers to deliver an optimal, ITIL-compliant service.

Features

• Delivers a firm structure for managing Cloud service through life
• Tailored to match the scale of your Cloud service needs
• Proactive resource working on your behalf to deliver project benefits
• Highly experienced resources in both industry and the public sector
• Security cleared resource to required level (BPSS, SC and DV)
• Multiple referenceable projects implementing SIAM and ITSM on major scale
• Adhere to leading project methodologies such as Prince 2
• Provide project management capabilites experienced in the product sets
• Ensure implmentations deliver to business outcomes not product features

Benefits

• Expert at supporting Cloud Solution within ITIL-compliant service management solutions
• Demonstrable success delivering services direct to the UK Public Sector
• We offer current best practice from broad industry customer base
• Largest BMC partner for design and product implementation in Europe
• Flexible and value for money service from focused UK SME
• Access to subject matter experts for business process and technology
• Provide robust governance structures during project lifecycle

£1,000 to £2,600 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Info@fusiongbs.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

378700226623615

Contact

Robin Booth
+44208 814 4888
Info@fusiongbs.com

Planning

• Planning service: No

Training

• Training service provided: Yes
• How the training service works: Our service offers surge capacity for specific project phases, or can be utilised through the full life of the cloud service(s). This includes structuring and managing (and we can also deliver) all necessary training products and activities for users and customer representatives, IT and administration staff.
• Training is tied to specific services: Yes
• Services the training service works with: BMC and related products

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Fusion delivers market leading ITIL-compliant Service Management solutions focused on BMC Software, on client sites and as secure cloud services. With a customer base of over 200, Fusion offers the public sector security cleared resources combined with industry best practice from all major markets including financial services, telecommunications and retail.; ; We can design and implement a Project Management and Governance regime appropriate to the scale, complexity and security requirements of your project and existing team. We will take a fully integrated approach that will balance the needs of all stakeholders and suppliers to deliver an optimal, ITIL-compliant service.; ; Our service offers surge capacity for specific project phases, or can be utilised through the full life of the cloud service(s). This includes structuring and managing, with and on behalf of a customer, the setup and migration of a cloud service.
• Setup or migration service is for specific cloud services: Yes
• List of supported services: BMC Software

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We can design and implement a Project Management and Governance regime appropriate to the scale, complexity and security requirements of your project and existing team. We will take a fully integrated approach that will balance the needs of all stakeholders and suppliers to deliver an optimal, ITIL-compliant service.; ; Our service offers surge capacity for specific project phases, or can be utilised through the full life of the cloud service(s). This includes structuring and managing, with and on behalf of a customer, the structure, processes and practices required to assure quality standards are met, including the execution of performance testing.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: We are specialised and focussed in the delivery of Cloud Services that relate to BMC Software.

User support

• Email or online ticketing support: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: We will provide an appropriate, tailored and efficient level of operational support in addition to providing an effective account management structure.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: BMC Software

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: BSI
• ISO/IEC 27001 accreditation date: Awarded Oct 18, re-accredited Sep 23
• What the ISO/IEC 27001 doesn’t cover: Our Statement of Applicability is available on request. It includes the management of information security relating to the provision of services and IT operations. Applicability to services provided remotely or on customer facilities are subject to individual assessment.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications:
  • SSAE 16 SOC 2 Type II
  • ISO 27017/27018
  • ENX TISAX Level 3

Social Value

• Social Value:

  Social Value

  Fighting climate change

  Fighting climate change

  Every customer of Fusion's Cloud services receives additional environmental benefits, contributing towards overall achievement of net zero greenhouse gas emissions. Our services are 'pay as you go', driving efficient use of resources for customers who buy only what they need and when they need it, whilst our hosting services enable consolidation of infrastructure bringing opportunity for CPU optimisation and to drive down energy wastage. ; ; We seek to encourage customers to transition to a lower carbon footprint by analysing existing services to target high power-consuming services for transition to our Cloud services, so we can model costs vs cloud-tariffs to demonstrate value for money and environmental benefit.; ; For our customers, and our own staff and suppliers, we support environmental protection and improvement through the delivery of our Cloud services, which enable efficient working practices - such as flexible home working, with efficient remote access to critical business applications and with remote support - resulting in a smaller overall carbon footprint and a reduction in end-of-life IT waste for all.

Pricing

• Price: £1,000 to £2,600 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Info@fusiongbs.com. Tell them what format you need. It will help if you say what assistive technology you use.