JANE'S GROUP UK LIMITED

OSINT, and Data as a Service, services

Service comprises training and associated data, encompassing:
- A knowledgebase of Equipment, Terrorism & Insurgency, Industry (Companies/Markets/Budgets), Country Intelligence (Mil Assessments/Risk/PMESII), imagery
- Training Data for analytics, AI and ontological models.
- Bespoke Training for OSINT, SOCMINT, Theological Engagement, Extremist Narratives

Available offline and online

Features

• Verified, Validated & Assured Data on Global Military Hardware
• Force Monitoring Capabilities - near real time reporting
• Interconnected Foundational Intelligence database linking all Products
• Assess the veracity of open source information -
• OSINT / Data as a Service
• Hard Copy Books - Janes Fighting Ships

Benefits

• Derived from 120 years of Janes Tradecraft and Expertise
• OSINT as a Service - Foundational Intelligence as a Baseline
• Interconnected Data Sets - Using a structured approach
• Tried and tested validation methods to confirm data sets
• Conduct safe, optimised searches

£5,000 to £10,000,000 a licence a year

• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

• Modern Slavery statement

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at joe.doherty@janes.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

379819951811803

Contact

Joe Doherty
020 3997 6178
joe.doherty@janes.com

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: Any that the end user requires
• Cloud deployment model: Private cloud
• Service constraints: None
• System requirements: Most supported Browsers

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: No support provided outside of normal working hrs and weekends, bank holidays.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Course tutors from the Janes Intelligence Unit will be available to assist participants should they struggle with aspect of the course or require additional support. Specifically, a tutor from the Janes Intelligence Unit will host online workshops on MS Teams, where participants can ask questions and seek additional support.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Onsite & Online Training and supporting documentation. Janes has a team of Customer Success Managers who ensure customers have what they need to start and continue to use the services and products.
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: When a contract ends this simply means the subscription expires and access to the products will cease. During the time of the contract users will have extracted the relevant and required data from the products and have performed their own analytics on the data. This information then resides with the users but must be deleted following cancellation of the contract.
• End-of-contract process: Subscriptions to the products run on a yearly basis, At the end of each year users can re-subscribe or the subscription expires

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: None
• Service interface: No
• User support accessibility: None or don’t know
• API: Yes
• What users can and can't do using the API: Once the precise data requirements have been established, Janes data SMEs will establish the best way to give API access to the user community.
• API documentation: Yes
• API documentation formats:
  • HTML
  • PDF
  • Other
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Once the required Products and Services have been decided upon, the users will be given access to the data in the most efficient way. ; Products can be bundled as required and ingested using various methods

Scaling

• Independence of resources: Service level guarantees are discussed at contractual level

Analytics

• Service usage metrics: Yes
• Metrics types: On request
• Reporting types: Reports on request

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Encryption of all physical media
• Data sanitisation process: Yes
• Data sanitisation type: Deleted data can’t be directly accessed
• Equipment disposal approach: A third-party destruction service

Data importing and exporting

• Data export approach: Online: PDF, Word & Excel formats;; API Offline: N/A
• Data export formats:
  • CSV
  • ODF
  • Other
• Other data export formats: PDF
• Data import formats: Other
• Other data import formats: N/A

Data-in-transit protection

• Data protection between buyer and supplier networks: Private network or public sector network
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: No SLA is provided.
• Approach to resilience: Access to the masterclass is online and provided by our 3rd party cloud provider.
• Outage reporting: Email alerts

Identity and authentication

• User authentication needed: Yes
• User authentication: Username or password
• Access restrictions in management interfaces and support channels: Internal management of Usernames
• Access restriction testing frequency: At least every 6 months
• Management access authentication: Username or password

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: Between 6 months and 12 months
• Access to supplier activity audit information: You control when users can access audit information
• How long supplier audit data is stored for: Between 6 months and 12 months
• How long system logs are stored for: Between 6 months and 12 months

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: Other
• Other security governance standards: Cyber Security Essentials PLUS
• Information security policies and processes: In house policies

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Components are tracked through their lifetime.
• Vulnerability management type: Undisclosed
• Vulnerability management approach: Not Applicable
• Protective monitoring type: Undisclosed
• Protective monitoring approach: Not Applicable
• Incident management type: Undisclosed
• Incident management approach: Not Applicable

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Social Value

• Fighting climate change:

  Fighting climate change

  Corporate Social Responsibility; ; Run by colleagues, for colleagues, the Corporate Social Responsibility sub-committee leads the charge for our company's commitment to manage the social, environmental and economic effects of its operations responsibly. From providing volunteer opportunities to examining the impact our operations as a company, CSR looks to continually ask whether we are acting in the best interest of our colleagues and our wider community.; ; At the heart of our principles is ensuring that you are proud to work for Janes, and we welcome any and all who would like to join the effort to achieve this, so if you have any suggestions or feedback for us, please get in touch.
• Covid-19 recovery:

  Covid-19 recovery

  When COVID-19 struck Janes, immediately, rebalanced and allowed all to WFM with immediate effect. Janes followed all UK Gov guidelines stringently without adverse effect to customer services and support. In fact, we gave extra access to user accounts to STRATCOM for 18 months in order to allow the use of OSINT during the pandemic and the military and civil service were working from home. ; ; Since the restrictions have been eased, Janes has encouraged personnel to return to the office, when they feel comfortable to, with great effect. ; ; The Janes intracompany response to COVID was successful and was the help Janes gave to the UK Government in planning a response to the pandemic - our datasets were used in the planning routinely.
• Tackling economic inequality:

  Tackling economic inequality

  Janes is committed to promoting equal opportunities in employment.; You and any job applicants will receive equal treatment regardless; of age, disability, gender reassignment, marital or civil partner; status, pregnancy or maternity, race, colour, nationality, ethnic or; national origin, religion or belief, sex or sexual orientation; ; Janes promotes the concept of upward social mobility within UK society and also responsibly sourcing supply chain requirements.
• Equal opportunity:

  Equal opportunity

  Equal opportunities statement: ; Janes is committed to promoting equal opportunities in employment.; You and any job applicants will receive equal treatment regardless; of age, disability, gender reassignment, marital or civil partner; status, pregnancy or maternity, race, colour, nationality, ethnic or; national origin, religion or belief, sex or sexual orientation; ; Workplace & Culture; We believe Janes is truly a great place to work. Our values and leadership code drive everything we do, and we understand that the right behaviours and culture will always result in the best outcomes for our customers, our colleagues, our shareholders, and our business. We provide a supportive, stretching, and dynamic environment with the ability for you to grow rapidly, both personally and professionally.; ; Janes is an inclusive and equal opportunities employer and encourages applications regardless of age, race, disability, religion / belief, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy/maternity, or gender.; ; Janes believe that flexibility at work can provide many significant benefits both to our colleagues and the business. We already work in a hybrid style across all offices and regions and can support different ways of working and offer different flexible working arrangements.
• Wellbeing:

  Wellbeing

  Colleague Wellbeing and Mental Health Support: ; Janes is committed to providing as much support as possible to all of our colleagues globally who are continuously striving to take the business forward.; Regardless of whether people are remote, working at a customer site or in one of our offices, Janes is focused on ensuring colleagues have access to a range of wellbeing support when and if they need it, so that all of us can operate at our full potential, and effectively balance our professional and personal lives.; Janes is working with the mental health charity Mind, to provide support in a number of different ways. In this area you'll find some useful resources, such as videos and links to websites, details of forthcoming webinars or training, as well as the contact details of our Mental Health First Aid Champions, who are here to support Janes personnel.

Pricing

• Price: £5,000 to £10,000,000 a licence a year
• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: Whatever is required

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

• Modern Slavery statement

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at joe.doherty@janes.com. Tell them what format you need. It will help if you say what assistive technology you use.