IBL Software Engineering, spol. s r.o.
EDR development, setup and integration services
When delivering the solution, IBL can provide the following services: installation, customisation, training, support and maintenance.
Features
- Installation
- Customisation
- Training
- Support
- Maintenance
Benefits
- Reduces costs
- Training improves knowledge of the system, how to use it.
- Support provides assistance for the customer.
Pricing
£1,350 a unit a day
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at sales@iblsoft.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
3 8 0 0 5 5 1 5 3 7 7 8 5 5 0
Contact
IBL Software Engineering, spol. s r.o.
Martin Franek
Telephone: +421-2-3266211
Email: sales@iblsoft.com
Planning
- Planning service
- Yes
- How the planning service works
- Our experienced consultants provide planning services. We take time to analyse the business requirements and the reasons for a cloud implementation. This may includes the need for scalability, redundancy/failover, need for auto-scaling. Moreover we design potential solutions and architectures. The design also takes into consideration cost to ensure affordability as the system scales. Security is considered from the beginning. We are ISO27001 certified.
- Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- We can provide training for the management and configuration of services.
- Training is tied to specific services
- Yes
- Services the training service works with
- OGC Web Services
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- We offer migration support for systems to be deployed into cloud environments, be that private or public. These can be for services that range from being experimental to those that are production grade. Migration can include the provisioning, deployment and management of the services, along with API and access management.
- Setup or migration service is for specific cloud services
- Yes
- List of supported services
- API Management
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- We offer QA and performance testing for cloud based services. This includes API management and policy assurance, technical load testing based on profiled work loads, stress testing and failover. Testing is automated where possible using continuous integration servers.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Security testing
- Security incident management
- Certified security testers
- Yes
- Security testing certifications
- GBEST
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
- Hosting or software provided by your organisation
- How the support service works
- X
Service scope
- Service constraints
- N/A
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Email or online ticketing, various types or support are provided 9/5, 9/7, 24/7, response time are not different at weekends.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.1 A
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- No
- Support levels
- Can be discussed and tailored during on-boarding
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- TÜV SÜD Slovakia s.r.o.
- ISO/IEC 27001 accreditation date
- 04/08/2024
- What the ISO/IEC 27001 doesn’t cover
- N/A
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
IBL Software Engineering is a tech organisation where sustainability is embedded through knowledge, engagement, collaboration and innovation. It is an integral part of our operations and part of our commitment to be Net Zero by 2050.Tackling economic inequality
Through the creation of new employment opportunities and the enhancement of skill sets, our aim is to enhance social mobility by offering employment and fostering heightened awareness of opportunities within the region.Equal opportunity
We are committed to reducing the disability employment gap and tackling inequality in the workplace.Wellbeing
We take an organisational approach to wellbeing to create a positive, healthy environment which allows employees to thrive, achieve and feel valued.
Pricing
- Price
- £1,350 a unit a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at sales@iblsoft.com.
Tell them what format you need. It will help if you say what assistive technology you use.