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ELDERBRAY LIMITED

Software selection, implementation and Support

We provide tailored project management solutions. Our expertise spans project lifecycles from initiation to closure, ensuring efficient resource allocation, timely delivery, and budget adherence. With experienced professionals, we help businesses navigate projects such as IWMS, CAFM, HR, LMS, Office365 & other IT Projects to optimise processes and achieve strategic objectives.

Features

  • Tailored project solutions for diverse needs, including CAFM, SharePoint.
  • Comprehensive oversight from project initiation to closure, ensuring success.
  • Efficient resource allocation ensures optimal utilisation and project success.
  • Timely milestone delivery and objective achievement ensure project success.
  • Budget adherence optimizes costs, aligning financial resources effectively.
  • Collaborative approach fosters stakeholder synergy, streamlining project outcomes.
  • Strategic support for complex initiatives ensures alignment with organizational goals.
  • Experienced professionals dedicated to project excellence and client satisfaction.
  • Process optimization enhances efficiency and effectiveness throughout project execution.
  • Assistance in selecting systems and vendors maximizes project success.

Benefits

  • Enhanced productivity and efficiency through optimized project workflows.
  • Expedited project deployment reduces turnaround times with strategic allocation
  • Mitigates business risk and costs inherent in project management endeavors.
  • Improved project visibility and transparency for better decision-making.
  • Ensures superior project quality and outcomes with expert oversight.
  • Stakeholder satisfaction assured with timely and budget-compliant project deliveries.
  • Proactive risk management averts disruptions throughout project lifecycles.
  • Collaborative tools facilitate seamless communication and coordination.
  • Actionable insights optimize project performance, gleaned from comprehensive analytics.
  • Empowers clients to realize strategic goals confidently through comprehensive support.

Pricing

£750.00 an instance

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Sarab@elderbraylimited.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

3 8 2 6 0 9 2 6 0 4 0 2 4 9 5

Contact

ELDERBRAY LIMITED Sarab Takkar
Telephone: 07860602340
Email: Sarab@elderbraylimited.com

Planning

Planning service
Yes
How the planning service works
Our expertise is helping customers plan the implementation of software or cloud hosting services. Our process starts with thoroughly understanding the customer's specific needs and objectives. We evaluate the existing infrastructure and establish the most appropriate implementation strategy by working together to define requirements and thorough analysis.With our expertise, we offer insightful advice on choosing the best service providers, setting systems, and developing migration plans. We collaborate closely with vendors to create thorough implementation strategies, address security needs, and address technological issues. We prioritise good communication and stakeholder participation throughout the implementation process to maintain alignment and limit interruptions. We manage crucial tasks to ensure a seamless transfer, including data migration, system configuration, testing, and training. We work closely with buyers to develop comprehensive implementation plans that address technical considerations, security requirements, and budget constraints.
We prioritise effective communication and stakeholder engagement throughout the implementation process to ensure alignment and minimise disruptions. We oversee critical activities such as data migration, system configuration, testing, and training to provide a smooth transition to the new cloud hosting or software services.
By leveraging our experience and expertise, buyers can navigate complexities, mitigate risks, and achieve successful implementations that drive business value and growth.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
Our comprehensive approach ensures that every aspect of the software is covered, ensuring users are proficient in its usage and management. Our training programs provide an extensive overview of the software's features, functionalities, and benefits, helping users understand its capabilities.
We offer training sessions focusing on familiarising users with the software interface, navigation, and basic functionalities. In addition, we provide administrator-level training for clients who will be responsible for managing and administering the software. This includes user management, configuration settings, and system maintenance tasks. Our training covers customisation and configuration options, allowing clients to tailor the software to meet their specific organizational needs. We also offer guidance on effectively integrating the software with other systems or platforms.
We emphasise best practices for using the software efficiently and effectively throughout the training process. Our goal is to empower clients to maximize their investment in the software, optimise their processes, and achieve their business objectives. Furthermore, our commitment to client success extends beyond the initial training sessions. We provide ongoing support and resources to help users continue learning and improving their skills with the software over time.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
We specialise in facilitating seamless migrations to the cloud or between cloud services for our clients. Our approach starts with a comprehensive assessment of the client's current infrastructure, applications, and data to identify migration requirements and objectives. We work closely with clients to develop a tailored migration strategy that addresses their needs, considering data security, compliance, scalability, and cost-effectiveness. Our expertise enables us to guide clients in selecting the right cloud service providers, evaluating migration tools, and defining migration timelines and milestones. Throughout the migration process, we oversee critical activities such as data transfer, application rehosting, refactoring, or rearchitecting, depending on the client's requirements and goals. We prioritise minimal disruption and ensure data integrity and security throughout the migration. We provide proactive communication and support to address any challenges or issues that may arise during the process. We conduct thorough testing and validation to verify the functionality and performance of migrated applications and data in the cloud environment.
After migration, we offer post-migration support to assist clients with optimising their cloud infrastructure and maximising the benefits of cloud services. We aim to ensure a smooth transition to the cloud, empowering clients to leverage cloud technology's scalability, agility, and innovation capabilities.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
Our service may be governed by SLAs that outline response times, uptime guarantees, and other performance metrics which buyers should review and consider.

User support

Email or online ticketing support
Email or online ticketing
Support response times
All issues are responded to within 24 working hours
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
We offer two levels of support to our customers.
Essential Support: This level provides access to our knowledge base, documentation, and community forums. You can also reach out to us via email during standard business hours.
Standard Support: This level offers faster response times and prioritised issue resolution compared to Essential Support. You can contact us via email or phone during standard business hours.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Covid-19 recovery
  • Equal opportunity
  • Wellbeing

Covid-19 recovery

Our Organisation supports remote work and collaboration, enabling our employees' and client organisations to maintain productivity and continuity during pandemic-related disruptions

Equal opportunity

Our organisation promote equal access to technology resources, levelling the playing field for individuals and client organisations regardless of geographical location or financial status.

Wellbeing

Our Organisation promotes employee wellbeing by enabling flexible work arrangements, reducing commuting stress, and promoting work-life balance through remote access and collaboration tools.

Pricing

Price
£750.00 an instance
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Sarab@elderbraylimited.com. Tell them what format you need. It will help if you say what assistive technology you use.