S3 Ltd

Drata Automated Governance, Risk & Compliance Platform

Drata is a security/compliance automation platform that continuously
monitors and collects evidence of your security controls, while
streamlining workflows to ensure audit-readiness. It’s an all in one GRC
platform, integrating with all your SaaS services to bring compliance
status of all your people, devices, assets, and vendors into one
place.

Features

Automates evidence collection: live, local support, including certified auditors
Manages 20+ Prebuilt Frameworks simultaneously. plus Custom Frameworks
SOC2Type 2, SOC1Type 2, SOC3, ISO27001/ISO27701, M365SSPA, GDPR, HIPAA/NIST/PCIDSS
Library of built-in controls & standard framework requirements
Automated Compliance Monitoring of Personnel
140+ integrations https://drata.com/platform/integrations
Audit Hub, Risk Management, Policy Centre, Access Reviews
Remote first, cloud native, Zero Trust Principles
Vendor Management Directory AddOn
TrustCentreAddOn: Display security reports: VM assessments/pentests/certifications /policies etc

Benefits

Automated compliance & risk, saving you time, and money
Simplify audit process: leave time to focus on other priorities
Continuous complete view of compliance status
Streamline acceptance of policies, security training, hardware tracking, background checks…..
Send auto-reminders to personnel out of compliance
Continuously monitor controls and see security in real time
Continuous Compliance & Cut audit times by 50%
Up to date frameworks
Helps you prioritise issues that need to be addressed
Know exactly how secure/ready you are for your next audit

£6,300 a licence

Free trial available

Service documents

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tony.mason@s3-uk.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

Contact

S3 Ltd Tony Mason
Telephone: 01628 362784
Email: tony.mason@s3-uk.com

Service scope

Software add-on or extension: No
Cloud deployment model: Public cloud
Service constraints: Drata leverages AWS infrastructure and provides customers a choice
of US or EMEA cells. No constraints.
System requirements: High-speed Internet connection is required for proper transmission of Service.

Customer is responsible for procuring/maintaining network connections that connect Customer

User support

Email or online ticketing support: Email or online ticketing
Support response times: Our customers are designated a team of CSM's guiding you through the process. They are available by email and phone during business
hours. We also have support through the platform. There is a European HQ in London with a separate Customer Success Team there.
Support. Drata will, at no additional charge, provide support via chat and ticket on Mondays through Fridays (24 hours per day), excluding federal public holidays in the United States and other Drata announced support holidays. If purchased by Customer, Drata will provide upgraded support or support that includes service level agreements.
User can manage status and priority of support tickets: Yes
Online ticketing support accessibility: None or don’t know
Phone support: Yes
Phone support availability: 9 to 5 (UK time), Monday to Friday
Web chat support: Web chat
Web chat support availability: 9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard: None or don’t know
How the web chat support is accessible: Our customers are designated a team of CSM's guiding you through the process. They are available by email and phone during business
hours. We also have support through the platform. There is a European HQ in London with a separate Customer Success Team there.
Support. Drata will, at no additional charge, provide support via chat and ticket on Mondays through Fridays (24 hours per day), excluding federal public holidays in the United States and other Drata announced support holidays. If purchased by Customer, Drata will provide upgraded support or support that includes service level agreements.
Web chat accessibility testing: Drata will, at no additional charge, provide support via chat and
ticket on Mondays through Fridays (24 hours per day), excluding federal public holidays in the United States and other Drata announced support holidays. If purchased by Customer, Drata will provide upgraded support or support that includes service level agreements.
Onsite support: Yes, at extra cost
Support levels: SLAs are defined in the Terms and Conditions. https://drata.com/terms
Our customers are designated a team of CSM's guiding you through the
process, those folks are available by email and phone during business
hours. We also have support through the platform. There is a European
HQ in London with a separate Customer Success Team there.
Support. Drata will, at no additional charge, provide support via chat and
ticket on Mondays through Fridays (24 hours per day), excluding federal
public holidays in the United States and other Drata announced support
holidays. If purchased by Customer, Drata will provide upgraded support orsupport that includes service level agreements.
Online Ticketing: 24 hours a day Monday - Friday
Web Chat: 24 hours a day Monday - Friday
Support available to third parties: Yes

Onboarding and offboarding

Getting started: Customers purchasing Drata can benefit from:
Our customers are designated a team of Customer Success Managers guiding you through the process, those folks are available by email and phone during business hours. We also have a support through the platform
Service documentation: Yes
Documentation formats: PDF
End-of-contract data extraction: Yes, Export of Customer Data. Upon Customer’s written request and in
accordance with Drata’s Customer Data Deletion and Retention Policy
found in Drata’s Trust Center, Drata will make Customer Data available
to Customer for export or download as provided in the Documentation
for thirty (30) days after the effective date of termination, expiration or
migration of the Account, except for Customer Data which (i) has been
deleted in accordance with the Documentation; (ii) was created and/or
used in violation of this Agreement; or (iii) which, if made available,
would violate applicable law. End-of-contract process
End-of-contract process: Yes, Export of Customer Data. Upon Customer’s written request and in
accordance with Drata’s Customer Data Deletion and Retention Policy
found in Drata’s Trust Center, Drata will make Customer Data available
to Customer for export or download as provided in the Documentation
for thirty (30) days after the effective date of termination, expiration or
migration of the Account, except for Customer Data which (i) has been
deleted in accordance with the Documentation; (ii) was created and/or
used in violation of this Agreement; or (iii) which, if made available,
would violate applicable law. End-of-contract process

Using the service

Web browser interface: Yes
Supported browsers: Internet Explorer 11

Microsoft Edge

Firefox

Chrome

Safari

Opera
Application to install: No
Designed for use on mobile devices: No
Service interface: No
User support accessibility: None or don’t know
API: Yes
What users can and can't do using the API: Drata’s Open API will put you in the driver’s seat by enabling integrations to the endpoints you use. It will allow you to connect any solution—like security training solutions, background check providers, MDM systems, and more—and bring in necessary evidence you’ve been storing separately. Use our endpoints to expand past your compliance and audit needs. With Drata’s Open API, you have a comprehensive set of tools to manage your
security posture, operationalize your risk management program, and fully integrate any other risk solutions. Drata’s Open API gives you granular access control and the power to build a solution that fits your needs. Scope read and write permissions for every API key granularly, on a per-endpoint basis, and revoke access as you see
fit.
Any call that makes a change in your Drata App will be tracked as a
separate event and entity—ensuring a complete audit trail and helping you maintain compliance.
API documentation: Yes
API documentation formats: HTML

PDF
API sandbox or test environment: No
Customisation available: Yes
Description of customisation: Drata’s Open API gives you granular access control and the power to build a solution that fits your needs. Scope read and write permissions for every API key granularly, on a per-endpoint basis, and revoke access as you see fit. Any call that makes a change in your Drata App will be tracked as a separate event and entity—ensuring a complete audit trail and helping you maintain compliance

Scaling

Independence of resources: Refer to terms of service. Drata also publishes the availability of
service - https://dratastatus.com/

High availability with replication across to geo-graphical data centres

Analytics

Service usage metrics: Yes
Metrics types: These are available via https://dratastatus.com
Real time report of the operating effectiveness of your security controls. Auditor Access Controls: determine what evidence your auditor has access to, whether it’s for a specific audit or framework.
Reporting types: Real-time dashboards

Regular reports

Resellers

Supplier type: Reseller providing extra features and support
Organisation whose services are being resold: Drata

Staff security

Staff security clearance: Other security clearance
Government security clearance: None

Asset protection

Knowledge of data storage and processing locations: Yes
Data storage and processing locations: European Economic Area (EEA)
User control over data storage and processing locations: Yes
Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency: At least once a year
Penetration testing approach: Another external penetration testing organisation
Protecting data at rest: Physical access control, complying with SSAE-16 / ISAE 3402

Physical access control, complying with another standard
Data sanitisation process: Yes
Data sanitisation type: Deleted data can’t be directly accessed
Equipment disposal approach: In-house destruction process

Data importing and exporting

Data export approach: Encrypted CSV or PDF formats
Data export formats: CSV

Other
Other data export formats: PDF
Data import formats: CSV

Data-in-transit protection

Data protection between buyer and supplier networks: TLS (version 1.2 or above)
Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability: Refer to terms of service. Drata also publishes the availability of
service - https://dratastatus.com/
Approach to resilience: High availability with replication across to geo-graphical data centres
Outage reporting: Publically available here https://dratastatus.com/

Identity and authentication

User authentication needed: Yes
User authentication: 2-factor authentication

Public key authentication (including by TLS client certificate)

Username or password
Access restrictions in management interfaces and support channels: Okta phishing resistant MFA
Access restriction testing frequency: At least once a year
Management access authentication: 2-factor authentication

Public key authentication (including by TLS client certificate)

Username or password

Audit information for users

Access to user activity audit information: Users have access to real-time audit information
How long user audit data is stored for: User-defined
Access to supplier activity audit information: Users have access to real-time audit information
How long supplier audit data is stored for: User-defined
How long system logs are stored for: User-defined

Standards and certifications

ISO/IEC 27001 certification: Yes
Who accredited the ISO/IEC 27001: https://trust.drata.com/
ISO/IEC 27001 accreditation date: https://trust.drata.com/
What the ISO/IEC 27001 doesn’t cover: https://trust.drata.com/
ISO 28000:2007 certification: No
CSA STAR certification: No
PCI certification: No
Cyber essentials: No
Cyber essentials plus: No
Other security certifications: Yes
Any other security certifications: HIPAA

NIST 800-171

SOC1 Type 2

SOC2

GDPR

https://trust.drata.com/

Security governance

Named board-level person responsible for service security: Yes
Security governance certified: Yes
Security governance standards: ISO/IEC 27001

Other
Other security governance standards: SOC 1
SOC 2
NIST
HIPPA

https://trust.drata.com/
Information security policies and processes: ISO/IEC 27001
SOC 1
SOC 2
NIST
HIPPA

- https://trust.drata.com/

Operational security

Configuration and change management standard: Supplier-defined controls
Configuration and change management approach: https://trust.drata.com/
Vulnerability management type: Supplier-defined controls
Vulnerability management approach: https://trust.drata.com/
Protective monitoring type: Supplier-defined controls
Protective monitoring approach: https://trust.drata.com/
Incident management type: Supplier-defined controls
Incident management approach: https://trust.drata.com/

Secure development

Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks: No

Pricing

Price: £6,300 a licence
Discount for educational organisations: No
Free trial available: Yes
Description of free trial: Free trials are available. Contact Security Software Solutions Ltd sales@s3-uk.com
Link to free trial: Sales@s3-uk.com

Service documents

Request an accessible format

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Drata Automated Governance, Risk & Compliance Platform

Features

Benefits

Pricing

Service documents

Framework

Service ID

Contact

Service scope

User support

Onboarding and offboarding

Using the service

Scaling

Analytics

Resellers

Staff security

Asset protection

Data importing and exporting

Data-in-transit protection

Availability and resilience

Identity and authentication

Audit information for users

Standards and certifications

Security governance

Operational security

Secure development

Public sector networks

Social Value

Pricing

Service documents