IDATAMAZE LIMITED

Non-Functional Assurance & Testing Services

iDataMaze offers a comprehensive suite of Non-Functional Testing (NFT) services, including NFT strategy services, NFT assurance and HealthCheck assessments, Compatibility Testing Services, Operational Acceptance Testing (OAT) Services, Cross Browser Testing Services, and Performance & Load Testing Services, to ensure robust agile system performance and compliance with standards like Microsoft FastTrack.

Features

• Failover, Disaster Recovery, and Backup & Restore Testing.
• Tests for Availability, Resilience, and Scalability.
• Specialized DevOps and Server Reboot Testing.
• Alerting, Monitoring, and Batch Schedule Verification.
• Deployment & Implementation Testing services.
• Comprehensive test strategy, design, and execution management.
• Pen Testing using CREST accredited methodologies.
• Load Testing for web and mobile performance bottlenecks.
• Accessibility and Usability Testing following WCAG standards.
• Batch Schedule Verification: Ensures timely and accurate process execution.

Benefits

• Scalable, flexible, cost-effective delivery models.
• Mitigates application vulnerabilities and weaknesses.
• Enhances reliability, scalability, and stability of cloud services.
• Develops accessible, inclusive web and mobile applications.
• Ensures compliance with Public Sector Accessibility Regulations.
• Experienced teams balance theoretical knowledge with practical application
• Provides insights into user behaviors and emotional engagement.
• Aligns with Government Digital Service Standard for GDS assessments.
• Minimizes risks of outages and service failures.
• Ensures continuous, defect-free operation, boosting customer satisfaction and revenue.

£299 to £1,950 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at commercial@idatamaze.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

385131810002507

Contact

David Kaniti
+44 3333034487
commercial@idatamaze.com

Planning

• Planning service: Yes
• How the planning service works: IDataMaze provides a specialized planning service tailored for Quality Assurance and Testing, designed to enhance testing activities across diverse IT environments and project scales. This service integrates Non-Functional Assurance & Testing Services, ensuring comprehensive coverage and system performance optimization. Our approach includes close collaboration with clients to understand their quality objectives and challenges, enabling the creation of a customized, scalable testing strategy. Key offerings include Accessibility QA and Testing, Compatibility Testing, Operational Acceptance Testing, Cross Browser Testing, and Performance & Load Testing. We define the program scope, set clear testing objectives, and devise detailed strategies. Our service helps in scheduling, estimating testing activities, and selecting appropriate tools, data, and environments to meet project goals, ultimately enhancing the client's testing capabilities and ensuring high-quality, timely delivery for maximum return on investment.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: The training emphasizes skill enhancement in designing and refining solution features after deployment, incorporating extensive troubleshooting training to guarantee smooth access and optimal use of web-based cloud services. ; ; *The training covers several key areas:; ; *Issue Identification: Recognizing and pinpointing problems swiftly and accurately.; ; *Diagnostic Procedures: Employing tools and techniques to delve into the underlying causes of issues.; ; *Solution Implementation: Applying effective solutions to resolve identified problems.; ; *Knowledge Base Development: Building a comprehensive repository of issues and solutions for future reference.; *Training and User Support: Providing detailed guidance and support to users for better understanding and self-management.; *Preventative Measures: Implementing strategies to avert the recurrence of known issues.; *Feedback Loop: Encouraging ongoing user feedback to continually refine and improve the troubleshooting process.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: IDataMaze delivers a comprehensive digital transformation strategy, guiding your organization from traditional operations to modern digital practices with a focus on efficiency and agility. Specializing in the strategic design, implementation, and integration of tailored delivery strategies, we incorporate Agile, Scrum, and Waterfall methodologies to accommodate varying project requirements and complexities. Our approach begins with the migration of data and processes from legacy systems to innovative cloud-based technologies, including detailed analyses of your current and future operational landscapes to ensure high-quality data and effective migration strategies.; ; Our migration strategy is executed either in phases or through a 'big bang' approach, depending on your organizational readiness and specific needs. This process ensures that your transition to the cloud is seamless and tailored to optimize your operational capabilities. Furthermore, we emphasize building and maintaining strong stakeholder relationships and ensure effective change management through targeted communication and dedicated coaching. This strategic approach not only facilitates a smooth transition but also aims to enhance your organization's agility and operational efficiency in the cloud environment, setting a strong foundation for sustained digital success.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: IDataMaze offers a robust suite of testing and quality assurance services, ensuring comprehensive coverage across the lifecycle of development projects and programmes. We provide end-to-end test solutions beginning with test consultancy to determine the strategy and requirements for any application. Our offerings include QA processes, test execution, compatibility testing, and detailed reporting. Specializing in both manual and automated testing, our team focuses on test design, scripting, and documentation to ensure traceable, measurable, and repeatable outcomes.; ; Our security testing adheres to industry standards, and we conduct thorough Accessibility WCAG compliance audits and user testing to ensure broad accessibility. For performance testing, iDataMaze uses industry-standard tools to assess product limits and ensure optimal performance at launch. Additionally, our Application Performance Monitoring tracks long-term application KPIs in live environments, offering valuable insights for continuous improvement.; ; We also provide specialized services for cloud migrations, encompassing pre-cloud profiling and scalability testing, performance testing post-migration, and functional verification to address common IAAS migration pitfalls. For SAAS and PAAS environments, we ensure seamless integration of our testing services with CI/CD processes, enhancing the effectiveness of API-based test executions and automated tooling for comprehensive platform testing. This integrated approach ensures iDataMaze delivers high-quality, secure, and efficient solutions.

Security testing

• Security services: Yes
• Security services type:
  • Cyber security consultancy
  • Security audit services
  • Other
• Other security services:
  • Threat Intelligence Analysis Platform
  • Threat and Vulnerability Management
  • Secure Cloud Migration

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: IDataMaze offers a Platform as a Service (PaaS) model, delivering Cloud Hosting and Software Services via a Hybrid Cloud approach. This model provides a fully integrated platform stack that can be customised to meet specific customer requirements, available on either dedicated or shared platforms across both private and public clouds. Our flexible, consumption-based pricing ensures that clients only pay for the resources they use. We are committed to continuous service improvement at every project stage, encompassing all aspects of live service provision. This includes incident and problem resolution, change and release management, configuration management, business continuity, and user satisfaction. iDataMaze is an accredited member of the UK Government’s Cyber Essentials Plus scheme, ensuring our services meet rigorous security standards.

Service scope

• Service constraints: None

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Within one business day
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Support services are flexible options available to iDataMaze's Clients. iDataMaze have two key areas of contact: Email and Phone. This is a standard support service which is shared across multiple clients. Every organisation will have a technical account manager assigned. If clients require dedicated support or support from specific locations this can be provided.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  iDataMaze is committed to environmental protection, striving to minimize our ecological impact with a goal of achieving net zero emissions well before 2050. Our Carbon Reduction Plan outlines initial greenhouse gas emissions and sets comprehensive strategies to reach net zero, including using certified offset schemes for residual emissions, educating our staff on energy efficiency particularly in remote work settings, and limiting business travel to essentials, choosing the most sustainable options like train travel for longer distances and cycling or walking for local trips. We ensure our suppliers adhere to similar environmental policies, and our fully cloud-based IT infrastructure eliminates the need for energy-intensive hardware and server rooms, further reducing our environmental footprint.; Our employees are encouraged to engage in volunteer work (up to 3.5 hours monthly) with our partners in climate-related charities as part of our social value commitments. These activities are in alignment with both the values of our clients and the communities affected by our projects.

  Covid-19 recovery

  As a company formed after the Covid-19 pandemic, iDataMaze is keenly attuned to the persistent challenges faced by businesses and communities in their ongoing recovery and adaptation efforts. We continue to advocate for a flexible hybrid working model, providing our employees with the freedom to choose work locations that best support their physical and mental wellbeing. This includes options such as our own offices, local coworking spaces, client sites, their homes, or other suitable environments.; ; In delivering contracts for clients and collaborating with suppliers, we prioritize adaptive strategies to the changing landscape shaped by Covid-19. This includes maintaining hybrid working arrangements to minimize necessary travel while continuing to support local businesses, thus helping to stimulate economic recovery and resilience.; ; iDataMaze is committed to enhancing social value through our operational practices. We concentrate on offering employment and training opportunities in critical and high-demand sectors like technology and cyber security, which are not only vital for our growth but also essential for bolstering the UK’s digital infrastructure and resilience.; ; By adopting these practices, iDataMaze actively supports the ongoing recovery from Covid-19, ensuring that our efforts contribute to sustainable growth and the strengthening of the communities we serve.

  Tackling economic inequality

  iDataMaze is a swiftly growing enterprise that recognises its expansion as a catalyst for the growth of new, smaller businesses. This growth aids in creating new employment opportunities in industries with recognised skill shortages. We collaborate closely with a variety of small businesses to execute client contracts and frequently provide mentorship on how to engage with the public sector effectively. iDataMaze supports the Government Kickstarter scheme, which is designed to help those who may face barriers to employment, we assist our staff in pursuing and obtaining relevant, recognised qualifications. For example, we offer training programs, Data Analysis, and Business Analysis. Provide bite-size training sessions with team members to introduce and embed new skills relevant to the contract.

  Equal opportunity

  iDataMaze is committed to equal opportunities and actively ensures fairness in employment for all individuals associated with us. Our team is diverse, including individuals of various races, genders, sexual orientations, disabilities, Asian backgrounds, and other minority groups. Our core values—Transparency, Fairness, and Boldness—influence every business decision we make. We are dedicated to addressing workforce inequality and support the Kickstarter scheme, which opens up job prospects for individuals facing employment challenges. Additionally, we offer numerous training and development opportunities within our rapidly growing sector.

  Wellbeing

  At iDataMaze, the health and wellbeing of our team and partners in contract delivery are paramount. We take a holistic approach to wellbeing, embracing both physical and mental health as key priorities driven by our executive leadership. Our support system for staff includes close line management and independent mentorship, creating a secure environment for open discussions on wellbeing.; ; We promote active travel for our staff, advocating for cycling and walking as healthy alternatives for commuting and attending business meetings.; ; We're committed to fostering a culture of openness regarding mental and physical health. Our concerted efforts have been towards eradicating any stigma associated with these conversations, with our managers exemplifying this ethos by engaging transparently with all team members. This reinforces our belief that it's not only acceptable but important to discuss these matters openly.

Pricing

• Price: £299 to £1,950 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at commercial@idatamaze.com. Tell them what format you need. It will help if you say what assistive technology you use.