TRUSTMARQUE SOLUTIONS LIMITED
Acutest (part of Trustmarque) - IT Test Upskilling and Training
Acutest's Test Upskilling and Training service designs and implements improvement programmes to optimise an organisation's test resource capability to deliver better outcomes. Our Transformation programmes address all aspects of testing including Quality Assurance/Test Process, Governance, Technology and People. Our design approach enables clients to meet their objectives for testing.
Features
- Structured resource upskilling framework aligned to principles and practices
- Comprehensive Curriculum
- Hands-on practical experience. Incorporating exercises, real-world insight
- Customization: Service tailored to specific organisational needs
- Interactive Learning Methods
- Expert Instruction and Mentoring
- Augmentation service provides experienced staff to fill project needs
Benefits
- Upskilled and more effective QA resources
- Clear and improved insight into your level of testing maturity
- Improved Quality: Well-trained testers are better equipped to identify defects
- Increased Productivity: Well-trained testers are more productive
- Adaptability to New Technologies: enable participants exposure to latest technologies,tools,trends
Pricing
£450 to £1,560 a unit a day
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at tenders@trustmarque.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
3 8 5 4 3 7 1 3 8 6 9 0 6 9 5
Contact
TRUSTMARQUE SOLUTIONS LIMITED
Lorraine Spence
Telephone: 01904 924089
Email: tenders@trustmarque.com
Planning
- Planning service
- Yes
- How the planning service works
-
We work with our clients to ensure that the projects are properly planned and then managed.
1. Hold an initial scoping meeting to fully understand the nature of the project or programme to be worked on. Understand the culture and environment as well as the objectives of the project/programme.
2. Ensure that the testing environment and tools are in place as well as the required team to undertake the testing (both internal and external).
3. Establish the level and type of reporting.
4. Meet with the 'customer' to allow us to 'test through the customers eyes'
5. Carry out a 'risk workshop' to understand the big risks (high likelihood of failure and large impact) and ensure that testing priorities these areas.
6. Take advantage of the Cloud environment features to control (and resetting of) test data sets, parallel environments to speed up testing and monitoring features to speed defect root cause analysis and check coverage.
7. Ensure planned test activity coverage goes beyond just the functional business logic: Non-functional items, support processes, etc.
8. Prepare Test data - key to finding the key defects. - Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
-
Acutest has developed a wealth of training collateral, test materials and practices that support our client’s software development and transformational change processes. Our consultants have extensive experience of passing on this knowledge to our clients.
We can deliver a set of masterclass workshops that teach the fundamentals of our testing principles and practices approach. These can be delivered on-site or in hybrid fashion.
In addition, we offer a training course to support the implementation of our automation approach, and common developer in test skills. This is comprised of modular training, with supporting materials, interactive exercises, and assessments to embed the learning. This training is designed to be delivered in a hybrid format of workshops, and self-learning. - Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- The scope of the Acutest upskilling and training service includes specialist resources performing assurance and or performance test activities. Alongside the practices and principles training we have experienced resources who can provide assessment and mentoring to resources providing these activities.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security testing
- Security incident management
- Security audit services
- Certified security testers
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- N/A
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Within a working day
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
-
Our support hours 9 to 5 (UK time), Monday to Friday.
Clients have 9 to 5 access by email and telephone
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- LRQA
- ISO/IEC 27001 accreditation date
- 06/03/2023
- What the ISO/IEC 27001 doesn’t cover
-
Anything that is NOT covered in the following: Information Security for the provision and support of the end-to-end IT services; software, cloud, cyber security, managed services
and datacentre solutions; including strategy, planning and integration, licensing, deployment, and management of third-party
service providers. In accordance with Statement of Applicability version 5.n. - ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- Yes
- Who accredited the PCI DSS certification
- PCI Security Standards Council
- PCI DSS accreditation date
- 21/07/2023
- What the PCI DSS doesn’t cover
- Trustmarque is PCI-DSS Level 4 Compliant.
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- Yes
- Any other security certifications
-
- ISO22301 (Continuity and Data Recovery)
- PSN
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
Trustmarque's Environmental Policy and Carbon Reduction Plan include delivering and supporting actions on reducing our carbon footprint and our impact on climate change. We have set a target to achieve net zero by 2035. Our policies include 'Virtual First 'meetings, energy reduction plans, flexible working, green software solutions and associated services from innovative suppliers to promote digital environmental innovation, promoting sustainable procurement. Please contact Trustmarque to discuss the provision of Social Value. Any Social Value deliverable must be agreed with Trustmarque and be proportionate to the contract value and scope.Covid-19 recovery
Trustmarque can provide re-training for those left disadvantaged by Covid-19 through skills training, CV and interview workshops. We promote employment and skills by working with Buyers to identify individuals who can benefit from our incentives, which can include workshops to develop and help those who face barriers to employment and increase digital accessibility for communities and hard to reach groups. We can also provide access to apply for apprenticeship and work experience opportunities. Please contact Trustmarque to discuss the provision of Social Value. Any Social Value deliverable must be agreed with Trustmarque and be proportionate to the contract value and scope.Tackling economic inequality
Trustmarque tackles economic inequality through operating a diverse supply chain including many SMEs and micro businesses. Our access to a broad range of suppliers ensures both resilience and capacity. Trustmarque is continuously refining our supply chain to meet the ever-changing needs of our customers and to ensure we can always offer the best solution through capability, capacity and resilience at the best price. Our vendor agnostic approach among suppliers allows us to support innovation and disruptive technologies to deliver lower cost and/or higher quality goods and services to customers. Please contact Trustmarque to discuss the provision of Social Value. Any Social Value deliverable must be agreed with Trustmarque and be proportionate to the contract value and scope.Equal opportunity
Trustmarque operates an Equal Opportunities policy that outlines our commitments including creating a workforce that reflects the diversity of our communities. Other initiatives include supporting disabled people to develop skills and supporting in-work progression. Trustmarque is a Level 1 Disability Confident employer, demonstrating our commitment to employing a diverse workforce so all can flourish. We are committed to a policy of treating all its employees and applicants equally. We are committed to creating an environment where diversity is valued and respected and where our people can bring their different perspectives, and whole selves to work. Inclusivity and equal opportunities for all colleagues are paramount. Trustmarque is a Living wage employer, and we offer 14–18-month apprenticeships. In February 2024 we launched Encircle our DEI network – made by colleagues, for colleagues to support Diversity, Equity, and Inclusion in the workplace. Please contact Trustmarque to discuss the provision of Social Value. Any Social Value deliverable must be agreed with Trustmarque and be proportionate to the contract value and scope.Wellbeing
We align our approach to mental wellbeing to the six standards in the Mental Health at Work commitment, including staff work and wellbeing sessions, flexible working, speak-up policy, etc. We have a dedicated team of qualified Mental Health First Aiders who offer support to all Trustmarque Group Colleagues to offer advice regarding how to support and signpost – this is linked to the ALGEE mental health action plan. The Work+Wellbeing team also facilitate workshops or share resources to support wellbeing within the workplace, this can be found on our Work+Wellbeing team via the Trustmarque Hub. We have an Employee Assistance Programme which is available 24/7 to all Trustmarque Group Colleagues. Please contact Trustmarque to discuss the provision of Social Value. Any Social Value deliverable must be agreed with Trustmarque and be proportionate to the contract value and scope.
Pricing
- Price
- £450 to £1,560 a unit a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at tenders@trustmarque.com.
Tell them what format you need. It will help if you say what assistive technology you use.