Solution Performance Group Ltd

Data and Artificial Intelligence (AI) Service

Using the latest AI and Data Science tools, our service enables organisations to capitalise on the data they have to make informed business decisions, streamline operational processes, improve efficiency and reduce costs.

Features

• Business and technical requirements gathering
• Comprehensive assessment of data
• Validation of readiness from a business and technical viewpoint
• Evidence-based Recommendations Report
• Strategic Roadmap and Investment Strategy to exploit Data and AI
• Blueprint, Design and Roadmap for deployment
• Implementation Plan
• Build, Configure and Test Strategy
• Implementation and Support
• Training and Handover

Benefits

• Deliver service improvements, process automation and efficiencies
• Improve data governance and quality
• Maximise time to value of investments
• Improved business performance through better informed decision processes
• Reduced cost of service delivery and business operations
• Provide a competitive advantage
• Upskill in-house teams to be more business-focussed
• Deliver faster Return on Investments
• Ensure consistent quality of service to customers
• Equip the organisation for the future

£450.00 to £1,600.00 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hello@thinkspg.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

385879562582190

Contact

The Solution Performance Group Team
0191 4957490
hello@thinkspg.com

Planning

• Planning service: Yes
• How the planning service works: We provide a comprehensive suite of services in a phased approach starting with an initial Discovery and Assessment exercise. Using Business and Technical Analysts, we gather requirements and gain an understanding of your business through focussed-workshops. From this we assess your organisation's maturity and readiness for AI. A recommendations report with options, suggested approach, investment strategy and high level roadmap will be presented. We identify how data and AI tools will help the organisation to address challenges and improve services. Working with you, we will plan and design the implementation at a pace that is aligned to your organisation and your Cloud Strategy.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: We provide the necessary training and skills transfer the service back to the client through comprehensive documentation and focused workshops.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We have a track-record of providing cloud services to Public sector organisations. We have a number of practices within our organisation that provide cloud migrations, data analysis, software development and integration, architectural services, cyber security, warehousing and AI services. With such a breadth of experience, we can advise, design, build and support the end to end solution providing quality and consistency throughout. Not relying on multiple third-parties means we can deliver our solutions faster and more cost-effectively.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Data quality and data governance are critical to the delivery of effective AI services. Our services evaluate the current maturity within the organisation and make tangible recommendations to elevate the organisation to the prerequisite levels to exploit their data through AI technologies.; ; All our services are designed and built in accordance with our rigourous quality control processes and our ISO 9001 Quality Assurance Accreditation. As part of this, all our solutions are thoroughly tested prior to deployment both internally and by the client before being signed off.

Security testing

• Security services: Yes
• Security services type:
  • Security risk management
  • Cyber security consultancy
  • Security incident management
  • Security audit services

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: SPG provides support for all of the hosting and software services in our portfolio.; ; We have a dedicated CloudOps Managed Service that can fully monitor, manage and support our Cloud solutions around the clock. A 24x7 Service Desk facility can response and resolve incidents, and pass more complex issues to support teams that provide second and third line support.

Service scope

• Service constraints: None.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: SLAs are contained within our service description documentation.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Support levels: The support levels and costs for this service are contained within our service description and pricing documentation.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: AI and Data Management Tools

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: ATLAS Certification Ltd
• ISO/IEC 27001 accreditation date: 04/01/2023
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Fighting climate change

  Fighting climate change

  Moving to the Cloud delivers real sustainability: 1. Cloud servers run at a much higher utilisation rate than conventional on-premise servers meaning less energy is wasted running servers with idle capacity 2. More-efficient servers, means less of them which means a reduction in the manufacturing of hardware and minimal waste 3. Cloud environments typically run in highly-efficient data centres often using 'green' energy reducing environmental impact

Pricing

• Price: £450.00 to £1,600.00 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hello@thinkspg.com. Tell them what format you need. It will help if you say what assistive technology you use.