HAND AND MILLAR MANAGEMENT CONSULTING LLP

Digital Transformation

This service supports the digital transformation within an organisation to enable the transition of the business unit to modern, more streamlined and efficient ways of working.

Features

• Digital transformation Target Operating Model review, improvement, roadmap, and recommendations.
• Digital transformation Consulting to troubleshooting and recovery of IT Operations.
• Digital IT Operations Role definition and distribution across the business.
• Digital Transformation discovery to ensure the capability can be met.
• Cultural and Technological changes to deliver better value to stakeholders.
• Supports collaboration among employees at all levels within the organisation.
• Knowledge and ability to assess organisational digital strengths and priorities.
• Action plan with clear steps for your organization’s digital transformation.

Benefits

• Improved processes of working for both remote and on-site teams.
• Maximising adoption of digital transformation roadmap in a realistic timeframe.
• Improved performance and teamwork at all levels of the organisation.
• Managing, monitoring and realising your business case and internal benefits.
• Improved effective ways of working for both remote and on-site.
• Enhanced Target Operating Model design against original Business Operating Model.
• Digital Transformation can drive data-based insights in Realtime to stakeholders.
• Collaboration across departments helping create a better employee daily experience.

£300 to £1,250 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at procurement@handmillarconsulting.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

389776977062977

Contact

Jonathan Millar
07931160898
procurement@handmillarconsulting.co.uk

Planning

• Planning service: Yes
• How the planning service works: Hand and Millar will provide requirements management capability for cloud services by supporting identification, assessment and management of requirements, right through to acceptance activities and events. This may include the review of current processes and methodologies or the development of new processes and methodologies where appropriate.
• Planning service works with specific services: No

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Hand and Millar’s requirements management service forms an integral component for ensuring customer requirements are delivered to agreed performance, cost and time envelope within cloud based projects and services. Additionally, Hand and Millar will provide quality assurance by assessing the scope and efficacy of the requirements management processes and methodologies to ensure that they are fit for purpose and recommend and implement any agreed improvements.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: There are no specific constraints associated with this service.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Hand and Millar’s requirements management service forms an integral component for ensuring customer requirements are delivered to agreed performance, cost and time envelope within cloud based projects and services. Additionally, Hand and Millar will provide quality assurance by assessing the scope and efficacy of the requirements management processes and methodologies to ensure that they are fit for purpose and recommend and implement any agreed improvements.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes, at an extra cost
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: WCAG 2.1 AAA
• Web chat accessibility testing: This capability is under development.
• Support levels: Hand and Millar provides telephone and email support for all GCloud procured services. An Account Manager will be assigned to lead each engagement who will reply to all correspondence within twenty-four hours of query receipt. This service will be available Monday to Friday (excluding Bank Holidays). Cover will be provided during periods of sickness and leave

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Tackling economic inequality

  Tackling economic inequality

  Through activities within the contract, Hand and Millar Management Consulting will create employment opportunities and recruit into these opportunities to ensure the company meets the equality, diversity and inclusion aspirations of its Partners, employees and associates. H&M will seek to recruit in particularly, but not exclusively, from Universities in inner cities. Further, it will accelerate the development and implementation of its emerging graduate scheme to align ever more closely with Science, Technology, Engineering and Mathematics (STEM) skills. H&M aims to partner will educational providers of such skills, at both the higher and further educational level. H&M will seek out industry leading training scheme providers to supplement its internal development of all staff, including graduates. Where opportunities to do so present themselves, H&M will work with local comprehensive schools to promote the benefits of developing skills and careers in the STEM skills.

Pricing

• Price: £300 to £1,250 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at procurement@handmillarconsulting.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.