IDATAMAZE LIMITED

Data Analytics and Business Intelligence

Our cloud and hybrid analytics service integrates cloud technologies and visualization tools for real-time decision-making in public and private sectors. The service offers secure, scalable solutions for data integration, migration, transformation, storage, and advanced reporting, aiding in cybercrime prevention and complex data analysis.

Features

• Offers comprehensive big data analytics and strategic operational frameworks
• Improves data governance and quality to ensure platform integrity
• Creates, customizes, and establishes scalable big data infrastructures
• Tailors privacy and security features to meet client requirements
• Provides strong data science capabilities and analytical constructions
• Backs use-case specific models for fraud and risk assessment
• Delivers data modeling for various environments, including hybrid setups
• Deploys vendor-neutral, cloud-native Business Intelligence solutions across multiple cloud platforms
• Employs sophisticated data analysis tools, including R and Python.
• Integrates real-time streaming with traditional batch analytics

Benefits

• Improves decision-making by providing consistent, reliable data perspectives.
• Quickly adopts agile hybrid architectures.
• Seamlessly integrates with current technologies and business structures.
• Maintains data security during transmission and storage.
• Utilizes scalable storage options for efficient performance at lower cost.
• Boosts ROI by enabling quicker market entry and asset reuse.
• Provides self-service BI for immediate strategic insights.
• Harnesses AI for optimizing business processes.
• Strengthens fraud and security analysis with advanced analytics.

£299 to £1,950 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at commercial@idatamaze.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

390578129003511

Contact

David Kaniti
+44 3333034487
commercial@idatamaze.com

Planning

• Planning service: Yes
• How the planning service works: IDataMaze leverages a proven cloud-delivery methodology, starting with a thorough Discovery phase to understand clients' existing IT capabilities and external dependencies. This approach ensures comprehensive awareness of business applications, their usage, and availability. Our strategic planning minimises impact on business-as-usual (BAU) and aligns with other project deliveries by analysing hosting infrastructure and establishing stringent quality, change, and security requirements.; ; We create a cloud-hosting support and management operating model, integral to our overall strategic IT planning. This model captures and enhances established business management processes, optimizing operational capabilities and ensuring a solid return on investment. iDataMaze produces an initial proposal for client review, which is refined into a detailed work package. This package encompasses the transition to business acceptance, meticulously managed and delivered to successful completion, ensuring alignment with the client's strategic needs and operational goals.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: We offer comprehensive user training tailored to the services provided, ensuring clients are well-equipped to utilize the features effectively. Additionally, we focus on capability building to enable clients to design and further develop solution features post-deployment. To support ongoing operations, we also provide troubleshooting training specifically for web access, ensuring smooth and uninterrupted usage
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: IDataMaze meticulously defines quality and acceptance criteria, derived from client expectations and mandatory legal and legislative requirements. This includes generating comprehensive project plans, design documents, and managing risks, quality, and configuration prior to critical review points to validate the viability and achievability of strategies.; ; Our client engagement is proactive and includes IT and business stakeholders collaborating closely with our consultants, fostering a team-oriented approach and facilitating seamless knowledge transfer. This collaborative environment supports a smooth transition into business acceptance.; ; iDataMaze offers a full spectrum of project and systems integration services, assisting clients in their migration to cloud services. Our extensive expertise covers all phases from project initiation through to implementation and support, incorporating change management and transformation strategies. We employ advanced processes and tools to facilitate the migration of data across software and hosting platforms, ensuring careful planning, execution, and post-transition validation to meet project objectives and ensure client satisfaction.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: IDataMaze employs a robust quality assurance approach to ensure optimal delivery aligned with client expectations. Our methodology encompasses a full system development lifecycle, supported by comprehensive activities, tasks, guidelines, and templates. A dedicated Delivery Manager is assigned to each project to oversee the quality and governance of our engagements, ensuring adherence to our stringent quality assurance framework.; ; Our client satisfaction process is geared towards meeting or exceeding customer expectations on time, applied universally across our engagements. For performance testing, particularly in cloud-hosted solutions, we focus on the networks connecting users to the service.; ; Quality expectations and performance indicators are clearly identified at the outset, leading to measurable metrics that are documented within our quality management products. These documents outline the responsibilities and techniques needed to achieve the desired quality levels. A quality log is maintained throughout the project to track performance metrics, testing methods, resources, and results. This rigorous tracking facilitates baseline performance tests that mimic real-world usage, ensuring that all quality expectations are met or exceeded during the final delivery.

Security testing

• Security services: Yes
• Security services type:
  • Cyber security consultancy
  • Security audit services
  • Other
• Other security services:
  • Threat Intelligence Analysis Platform
  • Threat and Vulnerability Management
  • Secure Cloud Migration

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: IDataMaze offers a Platform as a Service (PaaS) model, delivering Cloud Hosting and Software Services via a Hybrid Cloud approach. This model provides a fully integrated platform stack that can be customised to meet specific customer requirements, available on either dedicated or shared platforms across both private and public clouds. Our flexible, consumption-based pricing ensures that clients only pay for the resources they use. We are committed to continuous service improvement at every project stage, encompassing all aspects of live service provision. This includes incident and problem resolution, change and release management, configuration management, business continuity, and user satisfaction. iDataMaze is an accredited member of the UK Government’s Cyber Essentials Plus scheme, ensuring our services meet rigorous security standards.

Service scope

• Service constraints: None

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Within one business day
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Support services are flexible options available to iDataMaze's Clients. iDataMaze have two key areas of contact: Email and Phone. This is a standard support service which is shared across multiple clients. Every organisation will have a technical account manager assigned. If clients require dedicated support or support from specific locations this can be provided.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  iDataMaze is committed to environmental protection, striving to minimize our ecological impact with a goal of achieving net zero emissions well before 2050. Our Carbon Reduction Plan outlines initial greenhouse gas emissions and sets comprehensive strategies to reach net zero, including using certified offset schemes for residual emissions, educating our staff on energy efficiency particularly in remote work settings, and limiting business travel to essentials, choosing the most sustainable options like train travel for longer distances and cycling or walking for local trips. We ensure our suppliers adhere to similar environmental policies, and our fully cloud-based IT infrastructure eliminates the need for energy-intensive hardware and server rooms, further reducing our environmental footprint.; Our employees are encouraged to engage in volunteer work (up to 3.5 hours monthly) with our partners in climate-related charities as part of our social value commitments. These activities are in alignment with both the values of our clients and the communities affected by our projects.

  Covid-19 recovery

  As a company formed after the Covid-19 pandemic, iDataMaze is keenly attuned to the persistent challenges faced by businesses and communities in their ongoing recovery and adaptation efforts. We continue to advocate for a flexible hybrid working model, providing our employees with the freedom to choose work locations that best support their physical and mental wellbeing. This includes options such as our own offices, local coworking spaces, client sites, their homes, or other suitable environments.; ; In delivering contracts for clients and collaborating with suppliers, we prioritize adaptive strategies to the changing landscape shaped by Covid-19. This includes maintaining hybrid working arrangements to minimize necessary travel while continuing to support local businesses, thus helping to stimulate economic recovery and resilience.; ; iDataMaze is committed to enhancing social value through our operational practices. We concentrate on offering employment and training opportunities in critical and high-demand sectors like technology and cyber security, which are not only vital for our growth but also essential for bolstering the UK’s digital infrastructure and resilience.; ; By adopting these practices, iDataMaze actively supports the ongoing recovery from Covid-19, ensuring that our efforts contribute to sustainable growth and the strengthening of the communities we serve.

  Tackling economic inequality

  iDataMaze is a swiftly growing enterprise that recognises its expansion as a catalyst for the growth of new, smaller businesses. This growth aids in creating new employment opportunities in industries with recognised skill shortages. We collaborate closely with a variety of small businesses to execute client contracts and frequently provide mentorship on how to engage with the public sector effectively. iDataMaze supports the Government Kickstarter scheme, which is designed to help those who may face barriers to employment, we assist our staff in pursuing and obtaining relevant, recognised qualifications. For example, we offer training programs in AWS development, Data Analysis, and Business Analysis. Provide bite-size training sessions with team members to introduce and embed new skills relevant to the contract.

  Equal opportunity

  iDataMaze is committed to equal opportunities and actively ensures fairness in employment for all individuals associated with us. Our team is diverse, including individuals of various races, genders, sexual orientations, disabilities, Asian backgrounds, and other minority groups. Our core values—Transparency, Fairness, and Boldness—influence every business decision we make. We are dedicated to addressing workforce inequality and support the Kickstarter scheme, which opens up job prospects for individuals facing employment challenges. Additionally, we offer numerous training and development opportunities within our rapidly growing sector.

  Wellbeing

  At iDataMaze, the health and wellbeing of our team and partners in contract delivery are paramount. We take a holistic approach to wellbeing, embracing both physical and mental health as key priorities driven by our executive leadership. Our support system for staff includes close line management and independent mentorship, creating a secure environment for open discussions on wellbeing.; ; We promote active travel for our staff, advocating for cycling and walking as healthy alternatives for commuting and attending business meetings.; ; We're committed to fostering a culture of openness regarding mental and physical health. Our concerted efforts have been towards eradicating any stigma associated with these conversations, with our managers exemplifying this ethos by engaging transparently with all team members. This reinforces our belief that it's not only acceptable but important to discuss these matters openly.

Pricing

• Price: £299 to £1,950 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at commercial@idatamaze.com. Tell them what format you need. It will help if you say what assistive technology you use.