SOLNET
Operations and Incident Management
We provide secure, scalable cloud infrastructure management with continuous monitoring and automated alerts. Our CPMS incident management follows ISO 27001 standards, logging, assessing, and prioritising events. Critical issues are escalated immediately, with users notified via dashboards, email, or API. Post-incident reports include root cause, resolution, and preventative recommendations.
Features
- Infrastructure Design & Planning
- Cybersecurity & Risk Assessment
- Regulatory Compliance Guidance
- Operational Optimisation
- Integration Advisory
- Stakeholder Reporting & Documentation
Benefits
- Reduces risk of cyberattacks and operational failures
- Improved uptime, efficiency, and operational reliability.
- Informed investment decisions and reduced long-term operational costs.
- Scalable designs to support growth and evolving technology.
- Transparent reporting and compliance documentation for regulators, investors, and operators.
Architecture roles
Business architect
| £450.00 |
£360.00 |
| £900.00 |
£720.00 |
| £1,100.00 |
£880.00 |
| £1,100.00 |
£880.00 |
Data architect
| £450.00 |
£360.00 |
| £900.00 |
£720.00 |
| £1,100.00 |
£880.00 |
Enterprise architect
| £450.00 |
£360.00 |
| £900.00 |
£720.00 |
| £1,100.00 |
£880.00 |
| £1,100.00 |
£880.00 |
Network architect
| £450.00 |
£360.00 |
| £900.00 |
£720.00 |
| £1,100.00 |
£880.00 |
Security architect
| £450.00 |
£360.00 |
| £900.00 |
£720.00 |
| £1,100.00 |
£880.00 |
Solution architect
| £1,100.00 |
£880.00 |
| £1,100.00 |
£880.00 |
| £1,100.00 |
£880.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
Technical architect
| £1,100.00 |
£880.00 |
| £1,100.00 |
£880.00 |
| £1,100.00 |
£880.00 |
| £900.00 |
£720.00 |
| £450.00 |
£360.00 |
Chief digital and data roles
Chief data officer
| £1,100.00 |
£880.00 |
Chief information security officer
| £1,100.00 |
£880.00 |
Chief technology officer
| £1,100.00 |
£880.00 |
Cyber security roles
Cyber security audit and assurance
| £1,100.00 |
£880.00 |
| £900.00 |
£720.00 |
Cyber security governance and risk management
| £900.00 |
£720.00 |
| £450.00 |
£360.00 |
| £450.00 |
£360.00 |
Cyber security monitoring
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
Cyber security incident response
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
Cyber security vulnerability management
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £450.00 |
£360.00 |
Cyber security digital forensics
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
Cyber security testing
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £450.00 |
£360.00 |
Cyber security secure design
| £1,100.00 |
£880.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
Data roles
Analytics engineer
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £1,100.00 |
£880.00 |
| £1,100.00 |
£880.00 |
Data analyst
| £1,100.00 |
£880.00 |
| £1,100.00 |
£880.00 |
| £1,100.00 |
£880.00 |
| £1,100.00 |
£880.00 |
Data engineer
| £1,100.00 |
£880.00 |
| £1,100.00 |
£880.00 |
| £1,100.00 |
£880.00 |
| £1,100.00 |
£880.00 |
Data ethicist
| £1,100.00 |
£880.00 |
| £1,100.00 |
£880.00 |
Data governance manager
| £1,100.00 |
£880.00 |
| £1,100.00 |
£880.00 |
| £1,100.00 |
£880.00 |
Data scientist
| £1,100.00 |
£880.00 |
| £1,100.00 |
£880.00 |
| £1,100.00 |
£880.00 |
| £1,100.00 |
£880.00 |
| £1,100.00 |
£880.00 |
| £1,100.00 |
£880.00 |
Machine learning engineer
| £1,100.00 |
£880.00 |
| £1,100.00 |
£880.00 |
Performance analyst
| £1,100.00 |
£880.00 |
| £1,100.00 |
£880.00 |
| £1,100.00 |
£880.00 |
| £1,100.00 |
£880.00 |
| £1,100.00 |
£880.00 |
IT operations roles
Application operations engineer
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
Business relationship manager
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
Change and release manager
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
Command and control centre manager
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
End user computing engineer
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
IT service manager
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
Incident manager
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
Infrastructure engineer
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
Infrastructure operations engineer
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
Problem manager
| £1,100.00 |
£880.00 |
| £1,100.00 |
£880.00 |
Service desk manager
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
Service transition manager
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
Product and delivery roles
Business analyst
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
Delivery manager
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
Digital portfolio manager
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
Product manager
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
Programme delivery manager
| £1,100.00 |
£880.00 |
Service owner
| £1,100.00 |
£880.00 |
Quality assurance testing (QAT) roles
Quality assurance testing (QAT) analyst
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
Test engineer
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
Test manager
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
Software development roles
Development operations (DevOps) engineer
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
Frontend developer
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
Software developer
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
User-centred design roles
Accessibility specialist
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
Content designer
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
Content strategist
| £1,100.00 |
£880.00 |
Graphic designer
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
Interaction designer
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
Service designer
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
Technical writer
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
User researcher
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
| £900.00 |
£720.00 |
Non-mandatory Standards and certifications
-
ISO/IEC 27001 certification
-
Yes
-
Who accredited the ISO/IEC 27001
-
UKAS-accredited certificate
-
ISO/IEC 27001 accreditation date
-
Friday 7 November 2025
-
What the ISO/IEC 27001 doesn’t cover
-
The ISMS covers all operational, technical, and support processes related to the delivery of our services
-
ISO 28000:2022 certification
-
No
-
ISO 9001 certification
-
Yes
-
Who accredited the ISO 9001 certification
-
Alcumus ISOQAR Limited
-
ISO 9001 accreditation date
-
Friday 7 November 2025
-
What the ISO 9001 doesn’t cover
-
The ISMS covers all operational, technical, and support processes related to the delivery of our services
-
Quality management systems (QMS)
-
Yes
-
CSA STAR certification
-
No
-
PCI certification
-
Yes
-
Who accredited the PCI DSS certification
-
UKAS-accredited certificate
-
PCI DSS accreditation date
-
Friday 7 November 2025
-
What the PCI DSS doesn’t cover
-
The ISMS covers all operational, technical, and support processes related to the delivery of our services
-
Cyber essentials
-
Yes
-
Please provide your Cyber Essentials Certificate Number
-
B6010d24-d0f6-45a4-9a3c-7898d0c60133
-
Cyber essentials plus
-
No
-
Cyber Essentials Alternative
-
None of the criteria
-
Other security certifications
-
No
Social value
-
Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
-
New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
-
Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
-
Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
-
Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
-
Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
-
Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
-
How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
-
Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract
-
Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
-
Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
-
Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.
-
Creation of outreach activities to create a pipeline of employees for the future contract delivery
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