Swift Strategies Limited

Corporate Services Transformation - Analysis, Strategy, Consultancy, and Delivery

We support clients transform HR and/or Finance back-office functions, select and implement Cloud HR (or HCM) and/or Finance ERP solutions. We deliver: business case development, procurement, change management, data audit and migration planning, and business process, operating model, chart of accounts, technical solution and integration designs and systems implementation services.

Features

• Finance, HR, payroll, back-office systems, and ERP Business case development
• Procurement strategy and client-side support for HR and Finance selection
• Stakeholder engagement and communication strategy development and execution
• Cloud Finance, HR and Payroll operating model and organisation design
• Programme and Project Management: Agile, Waterfall, PRINCE2 and MSP
• Corporate services transformation, including Finance, HR, Payroll, data and ERP
• Business analysis, requirements definition, decision-making facilitation and systems implementation
• Process design, change impact assessment, security assessment and User Experience
• Technical, solution, integration, shared services analysis, design and implementation
• Data audit, cleansing, transformation and migration strategy and approach

Benefits

• Proven best practice Chart of Accounts design
• Ensure options and selection fix business needs and security requirements
• Compliant procurement of commodity cloud and SaaS business management products
• Enable return on investment, aligned to business and user needs
• Clear and agreed strategy based on evidence and best practice
• Move from vendor lock-in to enable flexibility and control
• Security and data compliance designed from the outset
• Business change: enable better ways of working, culture and efficiencies
• Increase adoption of cloud business management services (e.g. ERP)
• Technical experience: Oracle, Workday, MS Dynamics 365 Business Central, Unit4

£275 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at digitalmarketplace@swiftstrategies.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

393851898412185

Contact

Nathan
020 4576 0275
digitalmarketplace@swiftstrategies.co.uk

Planning

• Planning service: Yes
• How the planning service works: Swift Strategies offer GDS Service Design Manual compliant transformation and delivery services, combined with detailed experience and understanding of Programme Governance for Technology Programmes within the Public Sector. This comprises all elements of Discovery, Alpha, Beta and Live service delivery. ; ; We provide Business Analysis, User Research, Technical and Enterprise Architecture, Security and Information Assurance, Procurement, Commercial, Implementation, Quality Assurance, Transition, Deployment and Delivery Management expertise. We can support you through full security assurance, via appropriate governance and can help develop robust, evidence-based vision, strategy and business cases to ensure senior stakeholder, GDS and HMT buy-in where required. ; ; We are fully aware of the Government Business Services (GBS) Shared Services Strategy and are providing ERP and corporate services advisory services to a department within the Matrix cluster.; ; We have a proven track record within Government and the Private Sector of delivering complex technology and systems change and transformation in on premise, hybrid and fully cloud based environments, based on your user's needs, organisation’s requirements, operational status and constraints. We have experience of delivering benefits via a phased approach in the context of complex legacy corporate services and back-office systems, prioritising activity based on risk, opportunity and value for money.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Swift Strategies work with our clients to ensure that good change management principles are applied: adoption and exploitation of cloud-based technologies need to land effectively in your organisation if you are going to realise the long-term benefits.; ; We work on a train the trainer basis, and promote Change Champions in the business, engaging with teams to define training needs and source appropriate capabilities and services to ensure on-going training is in place. Additionally, we provide robust and visible Early Life Support floor-walking capability to ensure that the adoption of new technologies is supported in immediate weeks after the successful transition and deployment of new cloud Technology solutions. Swift Strategies will ensure that systems and services are fully documented, robust and comprehensive as part of our handover process between roll-out and LIVE/BAU of the project and can assist in creating a knowledge base of frequent asked questions for the Help/Service Desk if appropriate and/or required. ; ; Training services include the definition of a target operating model, capability plans and recruitment/retention strategies, equipping your organisation to support Cloud Services.; ; Mentoring support will be provided directly to your teams to ensure both knowledge transfer and ways of working changes are embedded throughout delivery.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Swift Strategies have proven delivery experience of migrating clients from legacy, on premise and hybrid cloud systems to new, cloud-based systems. This encompasses end user productivity services as well as IaaS and PaaS services offerings from the top Cloud Hosting and Platform providers. We have many years experience of Public Sector procurement rules and frameworks, Line of Business and Corporate Services application discovery, migration and transformation, data classification and migration and transformation best practice as well as transition, training, adoption, deployment and Early Life Support expertise. This includes embedding the new cultures, operating models, business processes and skill sets required for your organisation to be successful in adopting cloud ERP / business management services.; ; Swift Strategies will work with you to develop a detailed project plan and roadmap from your existing system(s) to the chosen solution. This will include a comprehensive review of your current processes, stakeholders, technology and systems, data landscape and culture. We will adapt our best practice delivery approach to your context and ensure effective governance is in place to support delivery and adoption of these critical business systems, alongside revised ways of working and structures, setting you and your organisation up for success.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Quality delivery is paramount. Our quality assurance and business analysis teams ensure that Quality is the foundation of our delivery. This includes peer review during implementation as well as robust testing throughout the delivery lifecycle, especially including User Acceptance Testing prior to cutover and go-live.; ; Additionally, Swift Strategies have significant experience of working with Public Sector SROs, SIROs and Information Security professionals. We review any newly proposed Cloud based technology services against the NCSC (National Cyber Security Centre) Cloud Security Principles to ensure they are suitable and play an active role in the Cloud Collaboration Tools forum across Government. Where necessary, engage or advise on engagement with G-Cloud registered Penetration testing expertise and will support/run all areas of this process on your behalf as part of our Service Offering. ; ; We will undertake all forms of testing of all implemented systems and any resulting integrations with our expert Test Analysts. This includes the following test disciplines: vulnerability, load, performance, integration, infrastructure (where relevant), security and user acceptance testing. Test reports will form a key control for operational readiness governance and cutover/go-live processes.; ; We have a defined Quality Management Sytem and processes as part of our ISO 9001 / 27001 IMS certification.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security incident management
  • Security audit services
  • Other
• Other security services:
  • Proportionate and sensible security strategy for OFFICIAL
  • Expertise in how to mitigate security risks
  • Ensure appropriate and proportionate governance is in place
  • Assess solutions against the NCSC Cloud Security Principles
  • We can arrange 3rd party Penetration testing of solutions
  • Incident management design integrated with ITIL Service Management practices
  • Review of Security and Protective Monitoring Services
  • Articulate service and information security risk in business language
  • Security Target Operating Model (TOM) design and implementation
  • Security Governance design and implementation

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Swift Strategies can provide a level of advisory and crisis management support throughout implementation and as and when required by the client after the successful completion of delivery. Central to our training and handover methodology is ensuring you have the right capabilities in place to provide ongoing support for the delivered services.

Service scope

• Service constraints: Support is only available during Office hours of 8am-6pm and will normally be provided remotely wherever possible. Should services be required in addition to this they will be agreed on either a T&M (pro rata) or Outcomes basis, agreed in writing between the client and Swift Strategies

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: During standard Office Hours we can offer help and support via email and phone. Additional requirements can be discussed on a project by project basis and we can tailor these to your needs.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: During Office Hours we can offer help and support for our Services via email and phone. Additional requirements can be discussed on a project by project basis and we can tailor these to your needs.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Citation Limited (Formerly QMS)
• ISO/IEC 27001 accreditation date: 12/03/2024
• What the ISO/IEC 27001 doesn’t cover: Not applicable
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Swift Strategies is committed to sustainable development and this is reflected in our environmentally friendly policies. ; ; We provide our bespoke services on a remote basis by leveraging digital tools and modern communications platforms rather than travel to client sites, unless and until required and agreed between the parties. All employee travel is limited to an as and when required basis, supporting a limited carbon footprint. Additionally, when our teams do travel, we actively promote the use of Public Transport where the costs and associated journey times are appropriate and proportionate to the work being carried out at client sites.; ; Consumables such as paper and printing supplies are kept to a minimum as our infrastructure and ways of working are remote and digital-first with a paperless approach.; ; As all our infrastructure is cloud-based, leveraging digital tools, we are not consuming any additional energy for data centres or servers.; ; We developed and published a Carbon Reduction Plan, including our 2023 baseline and 2024 targets, on our website. We are also undergoing the certification process for ISO 14001 so that we can track, manage and report on our environmental and climate change prevention objectives.

  Covid-19 recovery

  Swift Strategies played a critical role in the Department for Education's Get Help With Technology Programme. This Programme was set up to provide productivity platforms to schools, and laptops, tablets, and connectivity services to disadvantaged and vulnerable children in England. The intent was to enable equal access to remote education to help reduce the education attainment gap and enable virtual social care services during the pandemic when they couldn't be provided face-to-face, and when schools closed, or class bubbles were sent home with confirmed Covid cases. The key challenges were delivering at unprecedented pace and scale, and managing a complex supplier and commercial landscape, in a way which had never been done before, and in a time of significant global supply, travel and logistical constraint. Swift Strategies worked in partnership with the DfE from April 2020 to deliver over 1.95m laptops and tablets to these children. ; ; On the back of this successful delivery, we enabled the Covid-19 recovery campaign delivered by the Daily Mail to provide refurbished and new laptops to communities, businesses and schools who otherwise would have not had access to equipment.; ; Our commitment to Covid-19 recovery continues with our own Covid-safe ways of working by enabling our teams to work remotely, and enabling flexible working hours for those in our teams who have to shield and/or look after family members at higher risk.

  Tackling economic inequality

  Swift Strategies have a number of partnerships with other expert SME organisations. We have actively partnered with and mentored new start-up organisations during the last 3 years. Through these partnerships, we have provided opportunities for our partners to support contract delivery to our clients whilst providing strategic advice and prompt payment to support the growth of their businesses.; ; Within these partnerships, we have been able to influence our clients' operating model design and support them to recruit specialist Digital, Data and Technology roles at all levels. Furthermore, we provide strategies and plans, in collaboration with our clients, which promote learning, development, training and transfer of knowledge for their internal teams.; ; Over the last several years, we have created a diverse supply chain of SMEs, including start-ups, where we collaborate to deliver complex technology and business change outcomes for our clients.; ; We are a Living Wage employer and are a signatory to the Prompt Payment Code.

  Equal opportunity

  At Swift, we are proud to be an Equal Opportunity Employer. We are dedicated to providing a supportive and inclusive culture where everyone is valued and respected for their contributions.; ; We engage with our diverse supply chain and associate network based on ability and aptitude alone, regardless of sex, sexual orientation, age, disability, gender, religion or belief, martial or partnership status, working patterns, race, ethnicity, nationality, colour or for any other reason.; ; All wages paid to employees meet or exceed the living wage standards and we pay our supply chain for their services and outcomes on a competitive rates.; ; We actively promote diversity and inclusion and ensure that our clients are aligned to inclusive practice. We work with recruiters to target experts through a broad range of channels.; ; Swift Strategies actively seeks employees, associates and partners who are the best at what they do. As such, more than 50% of our entire workforce is female, and over 33% of our workforce identify as ethnic minorities. We are aware that the services we offer will be enriched by having a diversity of experiences and backgrounds and so we prioritise creating a team from all walks of life that echoes our values.; ; We are additionally a Home Office accredited sponsor for the Skilled Worker Visa. We are committed to investing in diverse talent from all parts of the globe and aim to facilitate their career development in the UK through Swift. ; ; In terms of our investment into young talent, we have actively taken on junior associates and provided support and learning and development opportunities through practical and hands-on delivery with our clients. Whilst we are not currently an apprenticeships provider, we are committed to becoming one as our organisation grows.

  Wellbeing

  Swift Strategies has a wellbeing policy, based on the importance of balancing the challenges and stresses of modern life and client / work demands with physical and mental health and wellbeing of each individual. It is paramount that our teams - whether they are employees, part of our supply chain or trusted associates - have the space, time and resources necessary to support good wellbeing practices. ; ; Our approach includes weekly check-ins on a team and individual basis, performing temperature checks to ensure that every individual has the opportunity to raise concerns or issues in an informal setting. Our leadership team provides support and guidance on effective time management strategies and promotes flexible, remote and hybrid working. ; ; Swift Strategies has invested in a fully accredited employee assistance programme including 24/7 help and counselling services and online and mobile app resource for employees and teams.; ; All of our staff are trained as Mental Health First Aiders within the first 6 months of employment as we are committed to investing in our employees mental wellbeing as well as an open, supportive and inclusive environment.

Pricing

• Price: £275 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at digitalmarketplace@swiftstrategies.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.