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CRAXEL UK LTD

Software Services

Craxel’s Black Forest unifies fragmented organisational data into a secure, AI‑ready knowledge graph, delivering real‑time, contextual insight at scale for cyber defence and analytics, enabling faster, better‑informed decisions while using significantly less compute than traditional data platforms.

Features

  • Software support
  • Delivery services, to install, deploy, develop the technology.

Benefits

  • reduces deployment times
  • reduces business risk and costs

Pricing

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gary.connolly@craxel.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

3 9 4 4 9 1 2 1 3 2 4 6 5 3 4

Contact

CRAXEL UK LTD Gary Connolly
Telephone: 07718133393
Email: gary.connolly@craxel.com

About your service

Service categories

Cloud Support Services

Set Up and Migration

  • Data auditing and organising
  • Data/information structure design
  • Project management and governance
  • Service optimisation/right sizing
  • Mobilisation coordination
  • Other

Service scope

Service constraints
Black Forest runs on standard cloud and commodity hardware but may require sizing for very high‑throughput deployments. Planned maintenance is scheduled, notified in advance, and designed for minimal disruption. Buyer‑specific constraints, such as data residency, security accreditation, and integration approach, should be confirmed during onboarding and architectural design.

User support

Email or online ticketing support
Yes
Support response times
Responses depend on level of Service agreement
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Support is provided subject to customer requirement and will be on an agreement between the parties. This includes Technical Account Managers and Cloud Engineers.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Developed Vetting (DV)

Pricing

Discount for educational organisations
Yes

Architecture roles

Data architect
Role level UK Rate Offshore Rate
Data architect £995.00
Senior data architect £1,150.00
Chief data architect £2,000.00
Enterprise architect
Role level UK Rate Offshore Rate
Enterprise architect £995.00
Senior enterprise architect £1,150.00
Lead enterprise architect £1,375.00
Principal enterprise architect £1,550.00
Solution architect
Role level UK Rate Offshore Rate
Solution architect £1,375.00
Technical architect
Role level UK Rate Offshore Rate
Principal technical architect £1,375.00

Data roles

Analytics engineer
Role level UK Rate Offshore Rate
Trainee analytics engineer £695.00
Analytics engineer £825.00
Senior analytics engineer £995.00
Lead analytics engineer £1,150.00
Head of analytics engineering £1,550.00
Data engineer
Role level UK Rate Offshore Rate
Data engineer £695.00
Senior data engineer £995.00
Lead data engineer £1,150.00
Machine learning engineer
Role level UK Rate Offshore Rate
Senior machine learning engineer £1,150.00
Lead machine learning engineer £1,395.00

IT operations roles

Infrastructure engineer
Role level UK Rate Offshore Rate
Senior infrastructure engineer £1,395.00

Product and delivery roles

Delivery manager
Role level UK Rate Offshore Rate
Delivery manager £1,375.00
Product manager
Role level UK Rate Offshore Rate
Associate product manager £825.00
Product manager £1,150.00
Senior product manager £1,375.00

Software development roles

Software developer
Role level UK Rate Offshore Rate
Junior developer £695.00
Developer £825.00
Senior developer £1,150.00
Senior developer - management £1,550.00

User-centred design roles

Technical writer
Role level UK Rate Offshore Rate
Technical writer £995.00

Non-mandatory Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2022 certification
No
ISO 9001 certification
No
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Please provide your Cyber Essentials Certificate Number
4ced6129-cc3c-4c8f-8227-58b405a20fdd
Cyber essentials plus
No
Cyber Essentials Alternative
In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
Other security certifications
No

Social value

Section B - Commitment for Future: Delivery
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gary.connolly@craxel.com. Tell them what format you need. It will help if you say what assistive technology you use.