BLUE PRISM LIMITED
SS&C Blue Prism Robotic Operating Model (ROM2) Professional Services
The ROM™ Assessment evaluates your maturity and alignment against industry standards & best practices, identifies areas for training or upskilling staff, and provides guidance on efficiency methods that can maximize return on investment. Guidance includes what needs to evolve within the COE for the next 6 to 18 months.
Features
- Frictionless Automation of IT & Business Process
- On Demand Hosted Robotic Process Automation (RPA)
Benefits
- Reduces operating costs
- Instantly Scalable Resource on Demand
Pricing
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at mark.lockett@sscinc.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 15
Service ID
3 9 5 4 4 5 8 3 6 8 5 6 4 0 9
Contact
BLUE PRISM LIMITED
Mark Lockett
Telephone: 07917 588254
Email: mark.lockett@sscinc.com
About your service
- Service categories
-
Cloud Support Services
Managed Cloud
Managed Private Cloud
- Managed Private IaaS
- Managed Private SaaS/PaaS
- Application management
Managed Public cloud
- Managed Public IaaS
- Managed Public SaaS/PaaS
- Application management
Managed Hybrid Cloud
- Managed Hybrid IaaS
- Managed Hybrid SaaS/PaaS
- Application management
Service scope
- Service constraints
-
The customer is required to assign the necessary resources to meet project deliverables and milestones. Any delay in resource assignments by the customer could impact delivery timelines and may result in a change order and/or project schedule changes.
The customer will be required to engage with SS&C Blue Prism to select one automation from their current estate to be assessed by SS&C Blue Prism for the Build Quality Assessment.
The Technical Infrastructure Assessment will be part of a collaborative working partnership across all parties including the client’s advisory, consultancy, and delivery partners.
User support
- Email or online ticketing support
- Yes
- Support response times
- P1 Issue Response 1hr P2 Issue Response 4hrs Mon-Fri only Enhanced (Business Critical) support with improved SLAs is available at extra cost
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.2 A
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Production Maintenance and Support gives you peace of mind for all your important processes. You’ll benefit from response service level agreements (SLAs). Business-Critical Maintenance and Support is ideal if you’re automating business-critical processes and need 24x7 live support for high-priority issues. Enjoy a heightened response, target-resolution SLAs
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Security Clearance (SC)
Pricing
- Discount for educational organisations
- No
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate solution architect | £1,700.00 | £735.00 |
| Solution architect | £1,700.00 | £735.00 |
| Senior solution architect | £1,700.00 | £735.00 |
| Lead solution architect | £1,700.00 | £735.00 |
| Principal solution architect | £1,700.00 | £735.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate technical architect | £1,700.00 | £735.00 |
| Technical architect | £1,700.00 | £735.00 |
| Senior technical architect | £1,700.00 | £735.00 |
| Lead technical architect | £1,700.00 | £735.00 |
| Principal technical architect | £1,700.00 | £735.00 |
Product and delivery roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business analyst | £1,500.00 | £735.00 |
| Junior business analyst | £1,500.00 | £735.00 |
| Business analyst | £1,500.00 | £735.00 |
| Senior business analyst | £1,700.00 | £735.00 |
| Lead business analyst | £1,700.00 | £735.00 |
| Head of business analysis | £1,700.00 | £735.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Programme delivery manager | £1,700.00 | £1,700.00 |
Software development roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice developer | £1,050.00 | £735.00 |
| Junior developer | £1,050.00 | £735.00 |
| Developer | £1,050.00 | £735.00 |
| Senior developer | £1,260.00 | £735.00 |
| Senior developer - management | £1,260.00 | £735.00 |
| Lead developer | £1,260.00 | £735.00 |
| Lead developer - management | £1,260.00 | £735.00 |
| Principal developer - management | £1,700.00 | £735.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- BSI
- ISO/IEC 27001 accreditation date
- Friday 12 July 2024
- What the ISO/IEC 27001 doesn’t cover
- The Information security management systems (ISMS) for SS&C Blue Prism complies with the requirements of ISO/IEC:27001:2022, for the provision of information security of the central process of design, development, maintenance, support, hosting and delivery of Intelligent Automation software and services. This includes the interface and communication with SS&C supporting functions as per statement of applicability v10.1
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- No
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber Essentials Alternative
- In relation to the services you do not have a current and valid Cyber Essentials certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials certificate by one of the government approved accreditation bodies within 12 months of the date of award.
- Cyber essentials plus
- No
- Cyber Essentials Alternative
- In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
- Volunteering opportunities for staff
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.
- Creation of outreach activities to create a pipeline of employees for the future contract delivery
- Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at mark.lockett@sscinc.com.
Tell them what format you need. It will help if you say what assistive technology you use.