Rowe IT Limited

Open Data Integration (ODI) Consultancy

Rowe excels in open data initiatives, both creating open data initiatives in the Cloud, and consuming open data within cloud data platforms, fostering transparency, innovation, and collaboration. Our consultancy aims to boost open data adoption, leading to improved public services with better decision-making and cost reduction.

Features

• Availability: supporting the core principle of open availability
• Machine-Readable: easy analysis/integration with other datasets through CSV/JSON/XML
• Licensing: either permissive licensing or more restrictive for sensitive data
• Metadata: information about data, source/format/definition of terms/update frequency.
• Regularly Updated: Keeping data current and refreshed at regular intervals
• Data available to everyone, regardless of location/background/technical expertise/disabilities
• Interoperable: adherence to common standards/formats, allowing for seamless integration
• Discoverable: Providing searchable online portals and catalogues
• Reusable: fostering innovation and creativity in various fields.
• Automation: Readily integrated with automated systems/workflows, enabling data-driven processes.

Benefits

• Unlock the potential of your data for informed decision-making.
• Ensure adherence to GDS design standards for regulatory compliance.
• Open-data deployments designed for scalability and resilience.
• Simplified user registrations and authentication processes.
• Integrate with external authentication providers for enhanced user experience.
• Access to expertise across open data and related technologies
• Customised implementations to meet your end-to-end requirements.
• UX/UI improvements to GDS standards for enhanced usability.
• Specialised data engineering services for efficient data processing.
• Expert consultation to develop data strategies aligned with organisational goals.

£425 to £1,400 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at rowe_enquiries@caci.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

396442026452878

Contact

Fay Davies
01752 966522
rowe_enquiries@caci.co.uk

Planning

• Planning service: Yes
• How the planning service works: Our planning systems follows GDS development standards, encompassing discovery, alpha, beta, and live phases. We meticulously analyse problems, user needs, timescales, budgets, and risks. Collaboration is central; we work closely with clients and stakeholders from mobilisation to delivery and beyond. Embracing Agile principles, we focus on continuous improvement, flexibility, and customer collaboration. Our "vertical slice" approach ensures simplicity with value, gaining feedback for iterative evolution.; ; We craft high-level delivery plans, dividing tasks into functional, technical, and operational streams across sprints. Our expertise extends to business continuity, cyber security, and military planning systems. We also inform and guide strategy on API design and deployment to cloud environments, along with migration management from on-premise solutions. Accredited in ISO 9001 and ISO 27001, we adhere to rigorous quality and security standards.; ; Utilising collaborative tools like O365, SharePoint, Jira, Murial, LucidChart, and MS Teams, our planning process is efficient and transparent. Through this comprehensive approach, we ensure meticulous planning and execution, driving successful outcomes for every project.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Amazon (AWS)
  • Microsoft (Azure)
  • Google (GCP)
  • OpenStack
  • CA Layer 7
  • WSO2
  • Various Others

Training

• Training service provided: Yes
• How the training service works: We can provide training for the management and configuration of services once live.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We are specialists in migrating legacy applications to the cloud, considering:; ; Strategic Planning: We work with you to define your business goals for the cloud setup and migration, along with your migration strategy, including which applications are best suited (scalable, web-based) and the target cloud environment (public, private).; ; Application Assessment: We identify dependencies and modernise applications where needed to leverage cloud features for better performance, considering APIs and other integration needs.; ; Cloud Provider Selection: We advise on a provider that aligns with your security needs, budget, and desired cloud model (IaaS, PaaS, SaaS).; ; Secure Data Migration: We help you develop a data security plan. This includes data encryption during transfer and at rest, adhering to compliance regulations for your industry.; ; Phased Migration Approach: Our planning service will consider a phased migration to minimise disruption. This allows setup, testing and adoption as you move services to the cloud.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • API Management
  • Java based services/micro-services moving to PaaS/IaaS
  • GIS Services e.g. GeoServer, GeoNetwork (meta-data catalogue/registry via OGC CSW)
  • Various Others

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We offer QA and performance testing for all our cloud-based services. This is tailored to the nature of the service, and is designed to ensure a smooth transition to, and successful operations in, the cloud. This can include:; ; Performance Testing Focus: We evaluate how your service behaves under varying user loads (low, peak) to identify bottlenecks and ensures responsiveness under real-world conditions.; Key Performance Indicators (KPIs): We focus on metrics like response times, throughput (transactions processed), and resource utilisation to assess scalability, stability, and overall user experience under stress.; ; Load Testing: We simulate different user scenarios with load testing tools. This includes load testing for normal traffic, peak usage periods, and unexpected spikes to ensure smooth handling of varying demands.; ; Scalability Testing: We verify if your cloud resources can automatically scale up or down based on user load. This ensures cost-effectiveness and optimal performance during fluctuations.; ; Security Considerations: We undertake security risk assessments and security testing throughout the delivery of the service. This includes testing for vulnerabilities in data transfer and storage within the cloud environment.; ; We automate testing to the largest extent possible.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications:
  • CHECK
  • CREST

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Our offering can provide service management and 4th line support.

Service scope

• Service constraints: N/A

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: This is decided during SLA discussions. Response times are typically 1 day.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AAA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: This can be discussed and tailored during on-boarding

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: BM Trada
• ISO/IEC 27001 accreditation date: 22/04/2024
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications: ISO9001

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  We commit to be a more sustainable organisation and towards achieving Net Zero by 2030. We will actively work to be a positive part of your supply chain and to deliver additional environmental benefits in the duration of this framework agreement.; ; Since we started on our path of growth, sustainability and mitigating adverse impacts on the environment have been high on the agenda. It is an important element of our overall company strategy and top management are committed to making this a successful part of business operations.; ; Our roadmap to net zero sets out our goals, training and volunteering plans and gives us a framework over the next 7 years. To achieve net zero by 2030, we will reduce emissions throughout our business and supply chains working with our partners and suppliers to help with measuring their carbon footprint. We will also be working to inform our employees and community about ways in which they can take action towards net zero.; ; Some of our ongoing initiatives include:; - Leasing energy-efficient office space with LED lighting and on-site solar panels; - A zero to landfill waste policy at our office; - Encouraging our staff to do environmental volunteering days by allocating time for volunteering; - Considering a whole lifecycle approach in our procurement policies; - Use of sustainable transport and remote conferencing technologies where possible

  Covid-19 recovery

  We are helping our community to recover from Covid 19 through a series of volunteering and work experience initiatives. We are providing employment opportunities as well as adapting to new working conditions with a successful hybrid working model.

  Tackling economic inequality

  Throughout the delivery of this contract, we commit to help tackle economic inequality by the creation or development of new businesses, jobs, skills, increasing supply chain resilience and capacity.; ; We will focus our resources on helping people into employment whether it be with equipment, knowledge, or work experience. This will be by:; ; - providing placements, internships, mentoring and graduate employment opportunities for Plymouth University, Exeter University, and Callywith College; - providing a four-year Level 6 Digital and Technology Solutions Professional Apprenticeship in partnership with Exeter University (advertised on the Government Apprentice portal); - providing careers talks in schools, STEM support in local primary schools, and digital skills workshops for local youth clubs; - making sure social media is inclusive and representational ; ; Rowe are active members of Software Cornwall, Tech South West and the Digital Skills Partnership (Cornwall and Devon) a collaborative group of technology enterprises which promotes the growth and development of software businesses and employment opportunities. We will look to exchange knowledge, best practice and skills which will benefit the software community and its' customers.; ; Our suppliers are selected though an open, risk-assessed selection process (e.g. using Contract Finder to advertise sub-contracting opportunities). We follow the UK Government’s Prompt Payment Code which supports the SMEs in our supply chain. We have both anti-bribery and anti-corruption policies in place, and we extend these contractually throughout our supply chain.; ; As a strong advocate for Equality, Diversity and Inclusion, we are committed to ensuring we create opportunities and raise aspirations for everyone within our community. We have signed up to and are actively achieving:; ; - The Race at Work Charter; - The Disability Confident Scheme; - The Armed Forces Covenant; - The Tech Talent Charter

  Equal opportunity

  We are committed to reducing the disability employment gap and tackling inequality in the workplace. We follow the government's Disability Confident & CIPD guidance as well as the Race at Work Charter and provide an inclusive culture. ; ; We are committed to providing a working environment that is free from discrimination, harassment or victimisation and will ensure that our recruitment, promotion, and retention procedures do not discriminate and are inclusive. Rowe expects all our people to take responsibility for observing, upholding, promoting, and applying this commitment. This includes treating all colleagues and customers fairly and with dignity, trust, and respect.; ; The development of new skills within our workforce under this contract is essential to keep pace with the everchanging technology used in our sector. Our approach to professional development is cognisant of the barriers to disabled people, and we ensure that our training and development is inclusive and accessible.; All staff have a 1-2-1-line manager who receives training in performance management, mentoring, mental health and disability awareness. Line managers ensure that individual training and Personal Development Plans (PDPs) are put in place to confirm reasonable adjustments are made, and due diligence conducted when considering training.; ; We provide career and development potential within the organisation to attract and retain skills and promote a positive workplace whilst creating opportunities in our local community. As part of this, we run a degree apprenticeship programme in partnership with the University of Exeter as well as work experience weeks to provide students with invaluable practical experience of working in a software consultancy.

  Wellbeing

  We commit to raising awareness of and influencing health and wellbeing by working with our customers, suppliers, staff and the communities we serve through engagement, co-design/creation, training and education, partnering/collaboration, and volunteering.; We engage regularly with staff on physical and mental health and wellbeing via Slack, during daily stand-up meetings, in monthly 1-2-1s, quarterly updates, annual company retrospectives with interactive activities, and through surveys.; ; We will continue to work with our staff to create healthy working environments. We offer flexible working for a healthy work-life balance, operating in hybrid/remote mode, with all staff set up to work safely and securely from home.; ; Our line managers have all completed ‘Mindful Manager’ training, run in partnership with Devon Partnership NHS Trust and Mindful Employer. One of our Directors has completed the Mental Health First Aider training which teaches skills to recognise when someone is experiencing poor mental health and to provide early intervention and first-level support.; ; We provide one day to all staff to volunteer for charity annually. Rowe employees have spent this taking part in the Surfers Against Sewage 100 mile beach clean, working for a homeless charity local to our office in Plymouth as well as supporting the wellbeing of elderly people in our local area. This increases our staff’s engagement with our local community benefitting both mental and physical health.

Pricing

• Price: £425 to £1,400 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at rowe_enquiries@caci.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.