POWER 365 SOLUTIONS LTD

Microsoft Consultancy

A Microsoft focused consultancy. We take business scenarios and utilise our accelerated products to speed up development times. We customise the product to business requirements and provide ongoing support to ensure it's kept inline with all the latest updates from Microsoft, ensuring you get the most out of your investment.

Features

• Consultancy
• Digital Transformation
• Microsoft Consultancy
• CRM
• Power Platform
• Customer Engagement
• Microsoft Fabric
• Fabric
• Microsoft
• App Development

Benefits

• Automation
• Increases productivity
• Increases Collaboration
• Reduce Headcount

£1,000 to £2,000 a unit a day

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at kieran.berry@p365.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

397507566598299

Contact

Kieran Berry
07879772721
kieran.berry@p365.co.uk

Planning

• Planning service: Yes
• How the planning service works: We assess the technical maturity of your organisation, evaluate and then create a roadmap for digital transformation.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Microsoft
  • Microsoft Power Platform
  • Microsoft Business Applications
  • Dynamics 365
  • Microsoft Fabric
  • Power BI
  • Power Platform
  • Power Apps
  • Azure

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Analysing your current data set and determining the mechanism in which to transform the data to the new platform.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Testing in software development is primarily aimed at enhancing the end user experience and ensuring that the product is suitable for its intended purpose. It involves rigorous evaluation to confirm that the product meets fundamental requirements.; ; The objectives of testing outline essential principles for structuring all testing activities. These include planning testing activities at the outset of the project to allow for an early start and efficient resource allocation. Engaging key stakeholders early is crucial for understanding testing priorities and risks from both business and technological perspectives. Communication should be maintained with stakeholders, involving them at critical junctures for clarity on requirements.; ; Adopting a risk-based approach helps focus and prioritise testing efforts, making resource use more effective. Quick identification of defects is emphasised to avoid increased costs associated with later detection and resolution. Ensuring that testing covers all key business requirements is vital for traceability.; ; Documentation of testing activities should align with agreed standards to facilitate auditing and future reuse. Efforts should be made to reuse existing documentation wherever possible. Lastly, testing must validate that integrations between different systems, like Power Platform Model Driven Apps and Canvas apps, function according to requirements with each release.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: We provide ongoing SLA bound break fix support, along with an inclusive package for evergreening; ensuring that the product is kept in line with the latest updates. This protects business critical products when issues occur and ensures the product evolves over its lifecycle.

Service scope

• Service constraints: The only service constraint is that we are largely bound by Microsoft as the technology provider. We cannot directly influence their products performance or security.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Typical hours are Monday-Friday 9am-5pm (excluding public holidays). Response times vary on severity; P1 - 30 mins, P2 - 1 hour, P3 - 4 hours, P4 - 8 hours.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: No
• Web chat support: No
• Support levels: We support four levels of priority or severity of incidents, with differing support responses and target resolution time in this offering. The support costs are based around the complexity of the system developed for the client and the level of response they require. There is a service manager and engineer assigned to each account.

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: Microsoft

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: None

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Wellbeing

  Wellbeing

  Our business is committed to enhancing wellbeing as we participate in public sector initiatives like the G-Cloud framework. We focus on several key areas:; ; Employee Wellbeing: We prioritise the health and happiness of our employees by offering flexible working hours, comprehensive health benefits, and mental health support. We strive for a workplace where work-life balance is achievable, enhancing both professional and personal fulfilment.; ; Supporting Public Sector Goals: In the G-Cloud framework, our technology solutions aim to streamline processes in healthcare, education, and public service delivery. This improves efficiency and quality of services that are crucial for the community's wellbeing. Our technologies ensure that public sector organisations can better serve their communities, thus aligning with their social value goals.; ; Environmental Sustainability: We believe environmental health contributes significantly to overall wellbeing. Our sustainability practises, which include reducing our carbon footprint, minimising waste, and utilising renewable resources, are designed to protect the planet. These efforts support the physical and psychological health of the broader public.; ; Through these initiatives, our business directly contributes to the social value of wellbeing, ensuring that our operations are beneficial not only to our employees and customers but also to the wider community. This commitment is integral to our participation in the G-Cloud framework and reflects our dedication to responsible and ethical business practises.

Pricing

• Price: £1,000 to £2,000 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at kieran.berry@p365.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.