HALLMASTER LTD
Hallmaster
Online booking and invoicing for venues and facilities for hire. We provide integration with accounting software, heating and door access systems and websites.
Features
- Online Booking for venues and facilities
- Online Invoicing for venues and facilities
- Financial Reporting
- Website integration
- Accounting software integration Sage Xero Quickbooks FreeAgent
- Remote Door access integration
- Remote Heating control integration
Benefits
- Cloud based so accessible anywhere via a browser
- Accessible to Multiple administrators with different roles & Permissions
- Saves volunteers time
- Real time availability via the calendar
- Avoid double bookings
- Projected income reports
- User Friendly system and helpful support staff
- Secure with regular backups
- Established Company since 2010
Pricing
£154.17 a licence a year
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at info@hallmaster.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
3 9 7 5 8 3 7 9 7 1 1 1 7 2 8
Contact
HALLMASTER LTD
Mr B Hammick
Telephone: 01929 509846
Email: info@hallmaster.co.uk
Service scope
- Software add-on or extension
- No
- Cloud deployment model
- Hybrid cloud
- Service constraints
- Up to date web browser is required
- System requirements
-
- Up to date web browser
- Internet connection
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- During office hours Mon-Fri 9am-5pm
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Onsite support
- No
- Support levels
- In house support team available via phone, email or ticket
- Support available to third parties
- No
Onboarding and offboarding
- Getting started
-
Online instruction documents and tooltips
Interactive setup wizard
Optional online training
Video guides - Service documentation
- Yes
- Documentation formats
-
- HTML
- End-of-contract data extraction
- Data export page allows them to extract their information to CSV files
- End-of-contract process
-
No additional costs for non-renewal
Contract automatically terminates if not renewed
Using the service
- Web browser interface
- Yes
- Supported browsers
-
- Microsoft Edge
- Firefox
- Chrome
- Safari
- Opera
- Application to install
- No
- Designed for use on mobile devices
- Yes
- Differences between the mobile and desktop service
- Uses Bootstrap Libraries for responsive content.
- Service interface
- Yes
- User support accessibility
- None or don’t know
- Description of service interface
- User accounts login to a central dashboard for access to their bookings, invoices and venue settings
- Accessibility standards
- None or don’t know
- Description of accessibility
-
Light/Dark theme settings
Optional use of additional icons to convey meaning instead of colour alone
Font size sliders on public calendars - Accessibility testing
- Support team working with users to help identify their requirements and have these implemented where possible.
- API
- No
- Customisation available
- Yes
- Description of customisation
-
Optional modules for additional functionality
Personalisation of public facing displays
Custom form fields
User defined reports
Scaling
- Independence of resources
- Fully managed dedicated server with service management plan.
Analytics
- Service usage metrics
- No
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- None
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
- United Kingdom
- User control over data storage and processing locations
- No
- Datacentre security standards
- Managed by a third party
- Penetration testing frequency
- At least every 6 months
- Penetration testing approach
- In-house
- Protecting data at rest
- Scale, obfuscating techniques, or data storage sharding
- Data sanitisation process
- Yes
- Data sanitisation type
- Deleted data can’t be directly accessed
- Equipment disposal approach
- In-house destruction process
Data importing and exporting
- Data export approach
- Data export page allows them to extract their information to CSV files
- Data export formats
-
- CSV
- Other
- Other data export formats
- Xlsx
- Data import formats
-
- CSV
- Other
- Other data import formats
- Xlsx
Data-in-transit protection
- Data protection between buyer and supplier networks
- TLS (version 1.2 or above)
- Data protection within supplier network
- TLS (version 1.2 or above)
Availability and resilience
- Guaranteed availability
- Availability guarantee is subject to the SAAS Agreement provided to users prior to trialling the software
- Approach to resilience
- Available on request
- Outage reporting
-
Public dashboard
Email Alerts for specific users who have requested this type of information
Identity and authentication
- User authentication needed
- Yes
- User authentication
-
- 2-factor authentication
- Username or password
- Access restrictions in management interfaces and support channels
-
Service interface requires authentication to access private data.
Support channels verify user identity - Access restriction testing frequency
- At least every 6 months
- Management access authentication
-
- 2-factor authentication
- Username or password
Audit information for users
- Access to user activity audit information
- Users have access to real-time audit information
- How long user audit data is stored for
- User-defined
- Access to supplier activity audit information
- Users have access to real-time audit information
- How long supplier audit data is stored for
- User-defined
- How long system logs are stored for
- User-defined
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- No
- Other security certifications
- Yes
- Any other security certifications
- Hiscox CyberClear Academy
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- No
- Security governance approach
- Segregation of relevant duties
- Information security policies and processes
- Internal process for ensuring service security and triage of any potential concerns
Operational security
- Configuration and change management standard
- Supplier-defined controls
- Configuration and change management approach
- Audit log showing user actions taken
- Vulnerability management type
- Undisclosed
- Vulnerability management approach
-
Constant testing from in-house team to identify possible threats
In-house development team can respond to potential threats as soon as they are presented - Protective monitoring type
- Undisclosed
- Protective monitoring approach
-
Constant testing by in-house team.
Incident reports handled by in-house development team should they arise. - Incident management type
- Undisclosed
- Incident management approach
- Development task management service Azure DevOps used to manage and track code changes
Secure development
- Approach to secure software development best practice
- Conforms to a recognised standard, but self-assessed
Public sector networks
- Connection to public sector networks
- No
Social Value
- Social Value
-
Social Value
WellbeingWellbeing
Improves visibility and availablity of local events to help community interaction.
Provides effective tools for reducing workload of community volunteers
Pricing
- Price
- £154.17 a licence a year
- Discount for educational organisations
- No
- Free trial available
- Yes
- Description of free trial
- 90 day free trial of the full software
- Link to free trial
- https://www.hallmaster.co.uk/free-trial
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at info@hallmaster.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.