Aventius

Aventius Cloud App Suite

Providing a suite of ever expanding Azure cloud based apps which customers can pick and choose which to subscribe to. With a focus on business management apps to help manage things like reports, data management, automation and more.

Features

• Secure Azure AD based authentication

Benefits

• Simple subscription based purchasing

£999.99 a unit a month

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@aventius.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

399049354912992

Contact

Sales
07990881277
sales@aventius.co.uk

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
• Service constraints: Occasional short downtime due to planned maintenance. Modern 'evergreen' browser support only (e.g. Chrome, Firefox, Edge etc...).
• System requirements: Latest versions of supported browsers only (see constraints)

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Email and Microsoft Teams support available weekdays during 9am till 5pm within same working day (up to 5pm). Weekend support requestes will be responded to within the next available working day
• User can manage status and priority of support tickets: No
• Phone support: No
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: Via Microsoft Teams
• Web chat accessibility testing: No testing done
• Onsite support: No
• Support levels: Support is provided either from within each app in the suite (if applicable or available) or via the support email address
• Support available to third parties: No

Onboarding and offboarding

• Getting started: Documentation and/or remote walkthrough or demonstrations can be provided
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: CSV extracts can be provided by request via support or (if supported) from within the particular app
• End-of-contract process: At the end of the contract access to the service/apps is denied to the users of the organisation

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: No feature differences except mobile screen or page layouts maybe appear different to desktop due to screen size/resolution/orientation constraints
• Service interface: No
• User support accessibility: None or don’t know
• API: No
• Customisation available: No

Scaling

• Independence of resources: Service is Azure cloud based and scales with number of users accessing the service accordingly, so no users or organisations should experience any degredation from increasing user demand

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: No
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: In-house
• Protecting data at rest: Other
• Other data at rest protection approach: All data is encrypted at rest using the standard Microsoft Azure encryption for databases
• Data sanitisation process: No
• Equipment disposal approach: A third-party destruction service

Data importing and exporting

• Data export approach: By request via support email address or (if supported) from within the particular app
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: Other
• Other protection within supplier network: Encyption is provided by default by Azure cloud. Additionally all databases and backups are encrypted at rest using Microsofts Azure database encryption technology

Availability and resilience

• Guaranteed availability: Availability is guarenteed for 99% (or more) uptime. Excluding times for planned maintenance. No refunds are provided for downtime
• Approach to resilience: Information available upon request
• Outage reporting: Email alerts

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
• Access restrictions in management interfaces and support channels: Using Azure AD groups
• Access restriction testing frequency: Less than once a year
• Management access authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: No audit information available
• How long system logs are stored for: At least 12 months

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: Available upon request
• Information security policies and processes: Available upon request

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Managed via Azure DevOps, unit testing
• Vulnerability management type: Undisclosed
• Vulnerability management approach: Available upon request
• Protective monitoring type: Undisclosed
• Protective monitoring approach: Available upon request
• Incident management type: Undisclosed
• Incident management approach: Available upon request

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  Wellbeing

  Wellbeing

  We run a very flexible working life, with staff able to work the hours and days they prefer to fit in with their home life

Pricing

• Price: £999.99 a unit a month
• Discount for educational organisations: No
• Free trial available: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@aventius.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.