Esaloni

Healthcare Business Intelligence Training

eSaloni provide training services for the healthcare sector, aimed at clients looking to gain maximum value from business intelligence technologies. Our approach is flexible and aims to develop skillsets within internal resources, both technical and non-technical, thus providing a cost-effective service.

Features

• Microsoft business intelligence training
• Classroom training
• One-to-one training
• 'Train the trainer' training
• User manual development
• E-learning development

Benefits

• Increased internal knowledge and capability
• Efficient training in business intelligence and analytics platforms
• Gain external perspectives
• Improve technical ability within the organisation
• A flexible approach to training delivery
• Develops BI skills for beginners, end-users and advanced technical users

£350 to £950 a unit a day

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at deepak.rawat@esaloni.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

399575167211218

Contact

Deepak Rawat
01753 972473
deepak.rawat@esaloni.co.uk

Planning

• Planning service: No

Training

• Training service provided: Yes
• How the training service works: We tailor all training to our client's needs to ensure we always providing the most relevant and cost-effective service. Training may include one to one training, classroom training and e-learning development.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: No

Quality assurance and performance testing

• Quality assurance and performance testing service: No

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
• How the support service works: Service levels agreed individually but generally service support is available Monday - Friday 8am - 6pm. Ticketing system and prioritisation matrix used.

Service scope

• Service constraints: Support available Monday-Friday 9am-5pm

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: We respond to emails within 24 hours
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Platinum: technical account manager on call with support staff enabling support 7 days a week, 9am - 6pm. Invoiced at agreed service charge daily rate. Gold: on call with support staff enabling support 5 days a week, 9am - 6pm. Invoiced at agreed service charge daily rate. Silver: technical account manager answers up to 3 queries per week. No additional cost.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: None

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  The focus of our work is on digitising processes within healthcare which helps reduce the impact on climate change. We are committed to achieving the government’s net zero targets and have taken steps to achieve this. We communicate electronically almost exclusively and recycle any physical materials when they must be used. Where possible we conduct meetings online and when we need to travel, we use public transport where possible.

  Covid-19 recovery

  We keep up to date with and adhere to all government guidance regarding COVID-19. The outputs of our work directly effect the numbers of patients entering the hospital environment, reducing the spread of COVID-19.

  Tackling economic inequality

  eSaloni is a small organisation who truly cares about supporting economic equality. During the vetting and onboarding process, we challenge one another to better understand our own unconscious bias's regarding the social and economic circumstances of the individuals we're considering.

  Equal opportunity

  We ensure that all language used within our marketing material does not exclude or target certain demographic groups. During the hiring process we ensure that all advertising is neutral and accessible in order to reach all areas of society.

  Wellbeing

  eSaloni is a place where you can participate actively in our success, and with that, share in its rewards. Our employees work here because of who we are, what we do, and the progressive direction of our company. We reward innovation, applaud risk-taking and encourage individual talent and enthusiasm. Your success is our success, and it stems from the dedication, creativity, collaboration and entrepreneurial spirit of each and every member of our team.

Pricing

• Price: £350 to £950 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at deepak.rawat@esaloni.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.