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Carnall Farrar Ltd

NHS Foundry Support

CF, experts in healthcare, have extensive experience developing tools using Foundry to support the NHS at all levels (national, regional, ICS, provider, PCN). Can use Foundry to build different products: demand and capacity, ICS and place-based support, workforce, population health management, health inequalities, system operational planning, finance, Integrated Impact Assessment

Features

  • Provides cross-functional teams (e.g., data scientists, software engineers, product managers)
  • Develops applications for national, regional, ICS, Trust and PCN users
  • Deploys support for engaging stakeholders
  • Organises training for both analytical and non-analytical users
  • Implements collaborative pair coding to upskill team members

Benefits

  • Offers intuitive interfaces built on standard web development libraries
  • Offers secure, controlled access to a wide breadth of data
  • Develops key applications that feed off existing data ontologies
  • Develops accurate predictive models for operational use
  • Develops explainable statistical models for rapid insights
  • Embed MDT working and leadership required to accelerate change

Pricing

£1,000 to £3,150 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at contracts@carnallfarrar.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

3 9 9 8 6 6 4 5 0 7 0 1 0 5 9

Contact

Carnall Farrar Ltd Joel Lever
Telephone: 0203 770 7536
Email: contracts@carnallfarrar.com

Planning

Planning service
No

Training

Training service provided
Yes
How the training service works
The training available is detailed in the “user support” section below.
Training is tied to specific services
Yes
Services the training service works with
  • Demand and Capacity (D&C)
  • ICS and Place-Based Support
  • Workforce
  • Population Health Management
  • Health Inequalities
  • System Control Centre
  • Financial Sustainability and Productivity
  • Integrated Data Platform
  • Integrated Impact Assessment
  • Evaluation

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
All products are fully tested and signed off as usable by partners and clients. We conduct a formal review of products on a quarterly basis, taking into account feedback and queries by clients. We develop all our products with a suite of automated performance tests before release. All infrastructure is audited by two third parties annually.ts.

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
Hosting or software provided by your organisation
How the support service works
Demand and Capacity (D&C) ICS and Place-Based Support Workforce Population Health Management Health Inequalities System Operational Planning System Finance and Resourcing (SFR) Integrated Data Platform Integrated Impact Assessment Evaluation

Service scope

Service constraints
Yes - appropriate client information governance and data sharing agreements to be in place

User support

Email or online ticketing support
Email or online ticketing
Support response times
Within the day on weekdays
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Web chat
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
Via a link on the dashboard
Web chat accessibility testing
None
Support levels
1.INITIAL ON-BOARDING Clients receive a detailed Welcome Pack which outlines the implementation process for the tool. An initial mobilisation discussion is set up with the client to set the scope and agree a detailed and customised implementation project plan. CF provide a training guide and three "train the trainer" sessions. 2.ONGOING USER SUPPORT The following user support is available as a core analytical support package: data-hosting, processing, regular refresh. Data updates can be integrated from any participating system organisations (e.g. Acute, ICSs, Local Authorities, Mental Health, Community, Ambulance) on a weekly or monthly basis respectively. 3. In addition, clients can choose from one of several optional consultancy support packages

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
BM Trada
ISO/IEC 27001 accreditation date
08/02/2022
What the ISO/IEC 27001 doesn’t cover
All services are covered
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
Yes
Any other security certifications
Completed the NHS Information Governance toolkit assessment to level 2

Social Value

Social Value

Social Value

Covid-19 recovery

Covid-19 recovery

CF cloud software has helped organisations to manage and recover from the impacts of COVID-19, for example CF supported NHS London in developing a suite of analytical tools that aided STPs to make detailed capacity plans during the initial peak and recovery periods of the COVID-19 pandemic. We have also developed tools to aid COVID-19 elective recovery and restoration.
CF's Data Innovation team worked with NHSE/| to build the Covid-19 Vaccine Equalities Tool, which provides insight into vaccine uptake by cohort, geography, ethnicity and level of deprivation.
Our cloud software applications are built with Covid-19 recovery in mind.

Pricing

Price
£1,000 to £3,150 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at contracts@carnallfarrar.com. Tell them what format you need. It will help if you say what assistive technology you use.