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apto solutions limited

Service Deployment, Data Migration, Cloud Transition Management

Apto specialise in cloud support services for Splunk Cloud, Splunk RAP Cloud, Adobe AEM Cloud and Adobe Document Cloud. This includes cloud migration, transition management to cloud services and SaaS for cloud cost management.

Features

  • Cloud Cost Management for Splunk Cloud
  • Splunk Cloud Migration
  • Splunk Cloud design and assurance
  • Splunk Cloud data onboarding and analysis
  • Splunk Cloud Support
  • Application Migration to cloud services
  • Adobe Experience Cloud Migration
  • Adobe Experience Manager Cloud design, assurance & Support
  • Cloud Cost Optimisation and Monitoring
  • Cloud Security

Benefits

  • Adopt Cloud Services at lower Total Cost of Ownership
  • Digital by Default standard compliant assessment
  • Integrate legacy systems
  • Iterative and Incremental approach to ensure more succesful outcomes
  • Government Design Manual approach, experience based
  • Fully Supported ongoing service
  • Data advisory services for data compliance
  • Manage & Optimise your Cloud Costs
  • Security & Monitoring of your Cloud & Digital Services
  • Offer Digital Services Useable & scalable, adhering to good practice

Pricing

£50 to £250 a unit an hour

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at simon.eastwood@aptosolutions.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

4 0 1 1 2 0 2 6 3 7 6 7 4 8 7

Contact

apto solutions limited Simon Eastwood
Telephone: +44 (0) 7718319047
Email: simon.eastwood@aptosolutions.co.uk

Planning

Planning service
Yes
How the planning service works
We offer and end-to-end cloud service for customers considering cloud hosting and/or software services. We have a depth of experience in delivering digital services in the cloud. Our approach is typically Government Design Manual led one, utilising discovery, alpha and beta phases. Once adopted these services we offer additional beneficial services to monitor, optimise and secure your digital services. This protects your organisation, your customers and delivers a great customer experience.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Apto SaaS Lots
  • Adobe AEM
  • Splunk
  • Splunk Rapid Adoption Packs
  • Adobe Experience Manager Cloud
  • Adobe Experience Cloud Products
  • Adobe Document Cloud
  • AWS, Azure, UKCloud
  • ServiceNow

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Apto is able to offer full planning and delivery of migration. We offer services around all mainstream cloud service providers. We offer discovery services for the selection of the right cloud services and cloud software. This is followed up with support of the transition including data and full ongoing service level support if requested. The project is wrapped with an agile methodology. We offer full support services, including services that will help you manage, secure and optimise your monitoring, understanding and cloud costs.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
Yes
Security services type
  • Security incident management
  • Security audit services

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
We provide an ITIL & Verism based service helpdesk accessible by a free phone telephone number or email. Levels of service and hour of operation are dependent on the service being supported and levels requested. We support all major cloud platforms (Azure, AWS, UK Cloud), Splunk, our SaaS lots including Adobe AEM, RPA, eForms, Splunk, Appian,Multi Cloud API Support, Kofax, Ephesoft. We offer Devops supprt including CI, CD support release and delivery. Not least we offer your services to secure, monitor and optimise your whole cloud spend.

Service scope

Service constraints
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
Depends on the contracted Service Level with the customer
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 A
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
0900 -1800 Monday to Friday excluding UK public holidays. 24/7 available on request. We have differing levels of response dependent on the support program and severity classification. Every client is provided an account manager.

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Splunk, Adobe AEM, Ephesoft, Kofax, AWS, UKCloud, Azure

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
QAS international
ISO/IEC 27001 accreditation date
June 2021
What the ISO/IEC 27001 doesn’t cover
There are no specific exclusions
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

Fighting climate change

Fighting climate change

As a business, Apto is committed to fighting climate change including operating in a modern, energy efficient managed office, encouraging limited travel and remote working where possible, operating a paperless office, operating on efficient cloud services where possible and operating electric vehicles. Our service is aimed at helping customers get the most out of their cloud services, and prevent them needlessly consuming high energy services

Pricing

Price
£50 to £250 a unit an hour
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at simon.eastwood@aptosolutions.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.