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Grey Space

Discover Real Time Wallboards

Discover delivers powerful, real-time contact centre wallboards for Avaya and Amazon Connect. Enable remote access with fast data refresh and a modern browser-based UI, giving teams instant visibility into KPIs and agent performance from anywhere.

Features

  • Real-time contact centre wallboards for Avaya and Amazon Connect
  • Manage the solution via web-browser, no installation required.
  • Roles-based access to enable safe and secure access for users.
  • Supports remote access to users for users and administrators.

Benefits

  • Improved visibility of live operational performance.
  • Faster decisions through real‑time data updates.
  • Simple onboarding with no software installation.
  • Clear, consistent wallboards for team alignment.
  • Predictable performance from clean, isolated architecture.
  • Access and managed from anywhere using browser based interface.
  • Secure and safe access using roles based permissions.
  • Centralised management of all configuration and sessions.

Pricing

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hello@grey-space.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

4 0 1 2 6 7 2 9 3 6 9 8 6 9 7

Contact

Grey Space Laurie McLaughlin
Telephone: 44 141 488 0805
Email: hello@grey-space.com

Discount percentage by annual call-off contract value (excluding VAT)

Less than £250,000
0%
Between £250,000 and £500,000
0%
Between £500,001 and £1,000,000
0%
Between £1,000,001 and £2,500,000
0%
Between £2,500,001 and £5,000,000
0%
Over £5,000,001
0%

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hello@grey-space.com. Tell them what format you need. It will help if you say what assistive technology you use.