VKY Intelligent Automation Limited

RPA - Robotic Process Automation

Design, build, test and maintain cloud based solutions which utilise UiPath robotic process automation (RPA) software. Automate menial and manual processes to free up people to perform more complex and higher value tasks. Resellers of UiPath RPA software

Features

• Development of RPA solutions
• Opportunity and platform assessment of RPA solutions
• Infrastructure design for cloud hosting of RPA solutions
• RPA software sales including UiPath and Automation Anywhere
• Delivery Planning and Management of cloud based RPA projects/programmes
• AI to augment cloud based RPA including chatbot engineering
• Resourcing of cloud based RPA development Centres of Excellence
• Training of internal cloud based RPA developers and analysts
• Stakeholder Engagement and Consultancy
• Change management support for cloud based RPA deployments

Benefits

• Optimise ROI through practical planning and by avoiding pitfalls
• Create innovative solutions whilst reducing risks
• Reduced time to deploy brings forward ROI and reduces cost
• Achieves objectives whilst avoiding development of legacy systems
• Improves efficiency by automating manual tasks
• Increases productivity and service delivery without hiring more staff
• Support to secure buy in from staff/management/exec/finance/political stakeholders
• Augment RPA solution with AI to solve more complex problems
• Enable additional communication channels using chatbots (WhatsApp/Messenger)
• Buy both RPA software and services from one single place

£350 to £1,600 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at stephen.coia@vkyautomation.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

401875941217924

Contact

Stephen Coia
07464076794
stephen.coia@vkyautomation.com

Planning

• Planning service: Yes
• How the planning service works: We understand the tasks required to design, build, test, deploy and maintain cloud based RPA solutions having worked on some of the most significant automation programmes globally to date. We can plan a programme as a service or provide collaborative support to ensure internal strategic planners and project managers can plan and cost a solution effectively.; ; We build a partnership to understand objectives and requirements. We typically conduct planning and engagement workshops with the client organisation so that plans are appropriately tailored to the client and their tech/organisational context. ; ; We support the planning of cloud infrastructure delivery, design/development/test of the RPA solution and deployment on to the production cloud infrastructure. We support the resource planning including delivery and production support resourcing.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Microsoft Azure
  • UiPath
  • Automation Anywhere
  • Blue Prism
  • Liveperson
  • Amazon Lex
  • Google DialogFlow

Training

• Training service provided: Yes
• How the training service works: We can provide training on the use of RPA packages, how to host these in the cloud and how to support/maintain these. Training can be pitched at different audiences including senior stakeholders/sponsors, developers, analysts, architects, project managers, release/infrastructure managers, and end users.; ; There are many training packages available for free online aimed at developers. Our training is intended to fill gaps in these and to tailor them to individual organisations.
• Training is tied to specific services: Yes
• Services the training service works with:
  • Robotic Process Automation (RPA)
  • Intelligent Automation
  • UiPath
  • Automation Anywhere
  • Hosting Automation on MS Azure

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We provide specialists who understand RPA/Intelligent Automation and how to host these technologies in the cloud effectively. We are Microsoft Partners in addition to UiPath and Automation Anywhere partners meaning we have a wider technical skillset - incorporating cloud infrastructure - than most automation specific consultancies.; ; We work with clients to understand their objectives and to collaborate on defining an automation solution which will work for them (RPA is not one size fits all). Critical to that is the infrastructure it is hosted on. We are cloud first automation providers meaning the cloud hosting is our go to for hosting. We recommend Microsoft Azure as UiPath is based on Microsoft technologies and is optimised for Azure. ; ; We design the cloud infrastructure, migration plan and execute these (or support you to do this). We utilise DevOps and RPA to create environments and to automatically scale these up and down in real time to manage peaks and troughs in virtual user workload.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Microsoft Azure
  • Google Cloud

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We perform quality assurance and performance testing either as part of a larger managed service engagement through which we deliver both the RPA solution and the cloud or as a distinct piece of work to quality assure automation solutions developed internally or by another consultancy.; ; Our testing services are limited to RPA and do not cover other application testing.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: We provide expert resources to support MS Azure cloud based RPA solutions. This includes the hosting and configuration of the RPA solution itself and any associated integrations.; ; We typically embed our experts within an in house technology team or provide remote support whilst in house teams get up and running. The objective is to provide specialist technology experience which will enable knowledge transfer to in house teams. We augment in house Centre of Excellence or Service Desk capabilities rather than to provide a service desk type function in its entirety.

Service scope

• Service constraints: No constraints

User support

• Email or online ticketing support: No
• Phone support: No
• Web chat support: No
• Support levels: All automation solutions are different and so are the organisations that buy them. We recognise that as a small business, it is in our gift to be agile and flexible in our service delivery and this includes tailoring our support to the unique organisations and solutions we work with. ; ; We support organisations with their cloud based RPA solutions through the provision of experts to design, build, test and implement solutions into live with ongoing support to upskill in house staff and transfer knowledge.; ; Pricing is typically based on a day rate using a standard rate card. Where a fixed price is preferred, quotes will be based on the rate of estimated resources required multiplied by the estimated number of days.; ; We will assign an account manager if this is appropriate within the value of the assignment. Otherwise, account management will be provided by either the delivery lead, a VKY Director or both.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Microsoft, UiPath, Automation Anywhere, Liveperson

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Fighting climate change

  Fighting climate change

  VKY is targeting being carbon neutral by the end of 2024 and we are on track to deliver this. ; ; We invested early in remote working to reduce travel and office emissions, making remote working the norm in 2019. We were then early to adopt hybrid working for all staff to again reduce emissions whilst improving wellbeing for staff.; ; Additionally, we plant a tree for every single member of staff and every single customer, every single month. Our staff are also encouraged to donate trees each month from their salary. To date, we have funded the planting of over 1000 trees.

Pricing

• Price: £350 to £1,600 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at stephen.coia@vkyautomation.com. Tell them what format you need. It will help if you say what assistive technology you use.