SVGC LIMITED

Data Estate Discovery, Assessment, Audit and DKIM

Our Data Estate Discovery enhances DKIM by undertaking a data discovery to establish a roadmap of the Data Estate as is, before performing a detailed data analysis based upon the findings of the Discovery, to explore in more granular depth the status of files and data for Data Estate streamlining.

Features

• Data roadmapping, continuity assessment, tenancy discovery, disposition-review & data dashboarding
• Data cataloguing, document filtering, file format and path analysis
• File pattern analysis, file-integrity, ROT and ephemera identification and removal
• Data KIM, document tagging, taxonomy/lexicon building & data deduplication
• Metadata extraction, corruption review and repair
• Intelligent meta-data search, elasticSearch, GDPR personal data search, FOI-SAR resolution
• Digital Data Sensitivity review, data file Auto-Classification and Declassification
• Digital data multi-format legacy file type conversion and flat-file normalisation
• Sensitive data identification and redaction using AI directed auto-identification
• PRA digital sensitive TNA archiving pipeline identified from digital records

Benefits

• Full digital files Assessment: integrity, assurance and duplication
• Full digital files Identification, multi-format file conversion and normalisation
• PRA-ready Digital Sensitivity Review and AI auto-redaction for TNA delivery
• Transparently supports over 1500+ modern and legacy digital file formats
• Integrated COTS with leading-edge AI support to auto-identify sensitive content
• Effective reduction in DKIM and redaction Curator team workload
• Automatic detection of sensitivities across all documents across policies
• Established audit and detailed understanding of data estate holdings
• Digital holding reset-review. Data Estate footprint with user/tenancy discovered
• Pan UK Government Department consistency with TNA mosaicing prevention

£817 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at mail@svgc.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

402574916670004

Contact

Mr Simon Walker
07904 813280
mail@svgc.co.uk

Planning

• Planning service: Yes
• How the planning service works: Our AI, Data Science, Data Analytics and Digital Transformation Service consultants will establish Cloud hosting needs where necessary, in support of the provision of Digital Transformation deliverables. This may include the deployment of a Data Warehouse with associated Data Landing Platform(s) to support the extract, transform and load (ETL) data transformation process. Our consultants will guide and recommend how Cloud services should be employed to deliver Digital Transformation services or advise on how current Cloud services may need to be adapted to host improved AI and Data Science capabilities. The service will work alongside client and other legacy / new business application provider stakeholders to establish the nature of the appropriate Digital Transformation Cloud hosted environment solution; this may be Public Cloud(s), Private Cloud(s) or On-Prem (secure) hosted service(s). Working with Cloud provision partners, our consulting service will define and establish the most appropriate cloud hosting services to meet the Digital Transformation needs.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Our Digital Transformation consultants will offer training through three primary delivery means to allow established Buyer developers to take on knowledge delivery, where feasible: [1] Knowledge Transfer [2] Coaching [3] Workshops.[1] Knowledge Transfer sessions, formal training lessons based upon key learning points, with delivery of knowledge through formal recorded training and development sessions. ; [2] Coaching - informal delivery of coaching for development of Skills through regular Clinics offering direction, supervision and support to key Buyer data management stakeholders in digital development advice and hand-holding; typically through a process of Explain, Demonstrate, Imitate, Practice with the intent to increase complexity of delivery through progressive Crawl, Walk, Run periods. ; [3] Workshops - semi-formal delivery of data engineering and process management for data science and AI development , change management and release management.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We will provide service support to set-up and establish Digital Transformation services in the Cloud. Our Digital Transformation services are designed to run either in-Cloud or On-Prem; our Digital Transformation consultancy team will work closely with the buyer stakeholders and their legacy business application providers to establish the Cloud hosting needs and also the route to data migration of existing data from legacy data stores to centralised data warehousing.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Our Digital Transformation consulting team will work with the Buyer IT systems engineers, software vendors, Cloud service host provider(s) and Buyer IT stakeholders to dashboard the performance of applications, Cloud services and Network provision. Recommendation will be made to configure the Digital Transformation solution and data warehouse for performance. The Cloud instance will be reviewed to ensure correct leverage of Cloud caching and processing configurations to ensure the right compute instance is in place and optimised for features such as storage capacity and data-intensive processing. Networking will be reviewed to assess bandwidth and network availability, minimise latency, packet loss and jitter and maximise throughput.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: We provide Digital Transformation services hosted by a Cloud service provider of either Buyer service choice or of our own recommendation where the Buyer has no available or preferred Cloud service provider, for public or private (secure) on-line Cloud services. Where a Cloud service provider can be chosen by the buyer, public or private, we will seek to host Digital Transformation services e.g. data warehouse on that Cloud service. Where we are providing the Cloud hosting service, our Cloud service provider will provide the services to support that cloud hosting, including hosting data warehouse and/or applications across the available network of physical and virtual servers, providing compute resources from a resource pool with the ability to scale resources to the services up or down, as required, with aligned security and disaster recovery services.

Service scope

• Service constraints: Availability of Digital Transformation service Database Architects, Data Scientists, Data Analysts and AI developers; where demand is in place and sufficient resources are unavailable from permanent staffs, SVGC may seek resources from approved Associate staffs in the first instance, otherwise from approved Data Science and Digital Transformation resource pools within the SVGC eco-system.

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Office Hours; the question will be assigned to a consultant and an initial response provided within 1 office day / 8 hours.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: No
• Web chat support: Yes, at an extra cost
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.1 AA or EN 301 549
• Web chat accessibility testing: We have experience of applying assistive technology support tools across a range of Windows based application projects. We make use of WCAG compliant chat interfaces in order to ensure assistive technology users are able to make use of commonly available and familiar assistive technologies such as Narrator, Magnifier, Closed Captions and Windows Speech Recognition to support users across the disability spectrum.
• Support levels: Digital Transformation, Data Science, Data Analytics, AI and M/L support services are supplied on the basis of a defined requirement and scope for support supply, either across a fixed term project delivery agreement or on a T&M delivery basis across SFIA assigned day rates. We are typically able to offer a price for remote Tier 2 Technical Support and remote Tier 3 Expert Technical Support where Tier 0 Self-Help and Tier 1 Help-Desk are provided locally by the Buyer.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Alcumus ISOQAR
• ISO/IEC 27001 accreditation date: 11/07/2023
• What the ISO/IEC 27001 doesn’t cover: Services outside of data-centric and digital support to Programme Leadership and support for major programmes and projects using P3M and digital data processes.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Equal opportunity

  Equal opportunity

  SVGC believes in the value of diversity at our company and that the individual contributions of all SVGC staffs deliver our success, committed as we are to providing Data Science, Analytical, AI and M/L services as a supplier to Buyers, free from discrimination.

Pricing

• Price: £817 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at mail@svgc.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.