ATKINSRÉALIS UK LIMITED

Cloud Enterprise Architecture Strategy

Our Enterprise Architecture practice develops blueprints enabling organisational transformation, articulating your return on investment and providing the golden thread from strategic intent to delivery in 5 stages:
• Establish Agile Architecture Practice.
• Understand operational requirement.
• Develop business model.
• Develop operating model.
• Create roadmap and change portfolio.

Features

• Baselines existing Architectures embedding governance using Industry-leading approach.
• Identifies current and target end user experiences, scope and priorities.
• Identifies behavioural and cultural changes, opportunities and benefits.
• Identifies business drivers, opportunities and disruptors.
• Roadmap, vision development and strategic plans in client’s preferred format.
• Implements methodologies, tools and governance to enhance productivity.
• Factors client business context to determine cloud transformation roadmap.
• Incorporates R-Lane analysis to sequence transition timing.
• Embed business change at the heart of client’s cloud strategy.
• Umbrella service offering end-to-end support for cloud.

Benefits

• Aligned to business strategy; communicable, compelling and visually engaging.
• Road-mapped Portfolio of solutions, allowing optimised delivery sequencing.
• Transformed user experience, greater business productivity and operational efficiency.
• Borderless, secure, supplier-agnostic cloud-hosted mobile digital services.
• Flexible commercial models from cloud solutions and service delivery models.
• Supports the move onto emerging and disruptive technology and platforms.
• Establish a governance framework to enable, track and monitor performance.
• Provides clarity of the delivery status for effective decision-making.
• Agile services bringing distributed effort into a single function.

£600 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ukwinwork@atkinsrealis.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

403671578556682

Contact

Martin Yeoman
+44 1372 75 2023
ukwinwork@atkinsrealis.com

Planning

• Planning service: Yes
• How the planning service works: AtkinsRéalis can provide everything you need to plan, control and report on the successful implementation of cloud architectures. Our structured approach comprises 5 key stages:; 1. We establish an Agile Architecture Practice embedding governance, ways of working and core knowledge within your business and provide training based on the Open Agile Architecture (O-AA) approach.; 2. We discover and understand your Business Context and Motivation, providing a structured backbone to your Cloud Strategy.; 3. We develop a Business Model, defining core services, demand management and customer interaction; imperative when embedding scalable hybrid cloud; 4. We develop an Operating Model, defining the underlying information, people, processes and hybrid infrastructure technologies that underpin your day-to-day operations. Our approach incorporates the operational changes necessary to exploit the advantages of the cloud and the underlying key pillars of a well-architected cloud technical solution (including operational excellence, security, reliability, performance efficiency, cost optimisation and sustainability).; 5. We develop a Roadmap and Change Portfolio to deliver your new Business and Operating model with confidence. This will incorporate R-Lane analysis (Rehost, Replatform, Repurchase, Refactor, Retain, Retire) to define how and when you should transition applications and servers to a cloud operating model.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: We can provide instructor-led training for users and technical staff to ensure rapid adoption of and smooth transition to new software and cloud hosting solutions. In addition to training, we work closely with our customers to deliver tailored knowledge transfer. We see knowledge transfer as an integral element of our assignment delivery so that our customers can continue to realise benefits after the assignment is complete. It is for that reason that we prefer to work as an integral part of the client team, building knowledge and familiarity within the client team as we go. We believe that one of our key strengths is imparting our knowledge and experience throughout the lifecycle of a project. By engaging with clients in this way, we can transfer a firm understanding of the work being undertaken, the techniques being employed, and the deliverables being created.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Cloud architectures are diverse and, are driven by the criticality of the data being migrated, several different cloud solutions might meet the client requirements, each conferring different advantages and costs. We help our clients to understand how they use their data, and its criticality to the business and, through this joint exploration and rigorous technical assessment, we can advise which types of cloud solution best meet their needs and design the programmes to deliver them whilst maintaining a clear focus on the security requirements of the cloud design to protect the organisation’s operations and provide cyber resilience.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: All of our work as consultants and delivery agents, including in Enterprise Architecture, is subject to a formal quality process, independently assured to ISO 9001: 2015, that drives the selection of qualified project staff, an ongoing assessment, with the client, or our overall and individual performance, formal quality assurance of all of our deliverables and regular in depth engagement at all levels with our clients to drive the highest levels of client support and satisfaction and ensure that any issues that might exist are dealt with fully and at the earliest possible opportunity. Our Enterprise Architecture delivery approach is tried and tested. Our consultants have a collaborative mindset and are trained in industry standard architecture delivery frameworks, such as TOGAF, and Scaled-Agile; structured modelling languages, such as ArchiMate, UML and BPMN; and cloud delivery such as AWS and Azure. Furthermore, we drive the development of these standards as a Gold Partner of the Open Group and our active participation in the Open Agile Architecture (O-AA) forum.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security incident management
  • Security audit services

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: No

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Our dedicated Technical Support team supports external customers, during contracted hours of support. Response times are aligned to the following incident priority levels:; • A - Critical, respond in 2 working hours providing circumvention instructions where possible or fix.; • B - Major, respond in 4 working hours details as per priority A.; • C&D - Functional or intermittent Incident, respond in 8 working hours details as per priority A.; Classification details are available for each Priority.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Standard Support is available during 08:00 – 18:00 hours, Monday to Friday (not English Public Holidays). Incidents may be logged via the web, telephone or email during these times. Additionally, Incidents may be logged via the web outside of these hours, but they will not be progressed until the next working day. Software fixes will be progressed during these hours, and a release made available in line with the Customers agreement. 7 days per week – see Standard Hours, the addition being able to log and receive responses to Incidents during the additional hours. Please note that we operate a Restoration of Service (RoS) approach to support on the additional days e.g. Saturday, Sunday and English public holidays – See below for RoS definition. 24/7 - see 7 days per week, the addition being able to log and receive responses on a 24/7 basis. Restoration of Service (RoS) – during extended hours of support the aim is to get the Customer operational as soon as possible. Software fixes will not be provided during the additional hours of support. Incidents remain the responsibility of the Technical Support team throughout the life cycle.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Lloyd's Register Quality Assurance Limited
• ISO/IEC 27001 accreditation date: 06/04/2024
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  AtkinsRéalis are committed to achieving social value on everything we deliver. Everything we do supports our goal of delivering outstanding project outcomes for our clients, but also ensuring that we leave a legacy for our client and their stakeholders, whether it be environmental, social, or economic. As a global organisation working on the world’s biggest Infrastructure, Transport and Energy programmes we always work to ensure that climate change is considered. Tailored commitments will be agreed through the buying process.; Sustainability is at the heart of AtkinsRéalis purpose - engineering a better future for our planet and its people. As an organisation we have signed up to the United Nations Framework Convention on Climate Change's (UNFCCC) Race to Zero global campaign and signed the Business Ambition for 1.5oC commitments. We have signed The Climate Pledge, working towards net zero by 2030 and are in the process of setting science-based targets. ; We support clients in safeguarding what we do today to enhance the environment and protect future generations from harm, this is fundamental to AtkinsRéalis’ sustainability policy and Sustainable Business Strategy. ; We have a series of approaches that we use through the delivery of our cloud projects, including:; • Considering whole life carbon when designing systems and assets to minimise carbon.; • Utilising a variety of tools (appropriate to the sector and client) to assess whole life carbon from embodied to in-life to end of life.; • Raising awareness about climate change to stakeholders of the projects to ensure clear understanding.

  Tackling economic inequality

  AtkinsRéalis are committed to achieving social value on everything we deliver. Everything we do supports our goal of delivering outstanding project outcomes for our clients but also ensuring that we leave a legacy for our client and their stakeholders, whether it be environmental, social, or economic. Tailored commitments will be agreed through the buying process.; We are committed to creating a healthy future for communities and the wider economy. We do this through creating new businesses, jobs and skills and working with supply chain partners to create capacity and resilience.; We recognise some of the digital and cyber skills shortages facing the UK and are actively participating and promoting careers from school age children through to lifelong training. This is often delivered through STEM outreach schemes such as Governors for Schools programme and CyberFirst. This can include upskilling activities delivered by some of our highly skilled professionals ranging from interview and job preparation (e.g., CV support, Mock interviews) through to technical training (e.g., cyber security, digital skillset, STEM-based careers, supply chain engagement). We promote our full-time opportunities to priority groups based on the area of operation. (e.g., people living in regionally and nationally deprived areas /disabled people/ people who are underrepresented in the industry including Women, BAME, LGBT+ etc.).; We understand the opportunities a diverse supply chain can bring to complement our overall solution we are providing to our clients, such as innovation, improved productivity, novel or new technologies or niche skillsets. As a large organisation we have a large network of approved suppliers from diverse backgrounds including small and medium enterprises that we can utilise as required. These suppliers go through our due diligence process to ensure they meet our standards (i.e. around cyber security) and we are working with suppliers who share our values.

  Equal opportunity

  AtkinsRéalis are committed to achieving social value on everything we deliver. Everything we do supports our goal of delivering outstanding project outcomes for our clients but also ensuring that we leave a legacy for our client and their stakeholders, whether it be environmental, social, or economic. Tailored commitments will be agreed through the buying process.; We have achieved the platinum standard on Cleared Assured Accreditation and are well positioned in its advocacy of ED&I practices. We are committed to creating an inclusive, collaborative culture for all of its employees and sub-contractors and feeding back value directly to our clients. ; AtkinsRéalis is a member of Inclusive Employers, a national network of businesses committed to building inclusive workplaces. Our processes have enabled us to create inclusive and diverse teams that will benefit clients with better performance, diversity of thinking and enhanced creativity. We are committed to cultivating a thriving diverse and inclusive work environment, where differences are valued and respected, and all staff are valued, supported, and treated fairly. ; Equal opportunity is fundamental to how AtkinsRéalis operates. From the moment a candidate applies to a vacancy of ours, we assess how we can best ensure equality. With this in mind, we are committed to ensuring that we select and recruit the best people for each role based on their ability to do the job, in line with the needs of the business, irrespective of the candidates’ gender identity, marital status, disability, sexual orientation, health, age, race, nationality, religion, employment status, or membership or non-membership of a trade union. We pursue this commitment by having clear and concise procedures and guidelines for HR and line managers to ensure policies are fully understood and implemented.

  Wellbeing

  AtkinsRéalis are committed to achieving social value on everything we deliver. Everything we do supports our goal of delivering outstanding project outcomes for our clients but also ensuring that we leave a legacy for our client and their stakeholders, whether it be environmental, social, or economic. Tailored commitments will be agreed through the buying process.; We are passionately committed to changing the way we think about, and deal with mental/ physical health and wellbeing in the workplace. Without a happy, healthy, and energised team we wouldn’t be able to serve our clients in the innovative way we want to and make substantive change like cloud transformation possible. We live by our own values and ensure these are embedded in our delivery. When undertaking our work, we ensure all stakeholders have a safe and open dialogue to talk about health and wellbeing and access appropriate support. ; We consider ourselves long term partners with communities, upskilling people and enabling wellbeing benefits over the long term. This can include:; • Partnering with local groups and charities to invest in community wellbeing appropriate to the services being delivered. ; • Training our staff to deliver inclusive design in every piece of work to account for those with accessibility issues. ; • Designing with users'’ wellbeing in mind. (Implementing user centered design principles and co-designing with the stakeholders who will use cloud technology.; • Engaging with stakeholders; to raise awareness to address specific wellbeing agendas, such as mental health.

Pricing

• Price: £600 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ukwinwork@atkinsrealis.com. Tell them what format you need. It will help if you say what assistive technology you use.