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MAN AND MACHINE LIMITED

Autodesk Docs Base Deployment

Autodesk Docs Deployment & Onboarding is a quick and straight forward service to enable access to the industry standard and trusted Autodesk Docs cloud-based document management platform.

Features

  • AutoDesk Docs Set Up & Deployment
  • Onboarding Consulting
  • Best Practice Configuration and Integration
  • Customising Options
  • Up and Running “Quick-Start” Training

Benefits

  • Fast enablement of platform for administrators and users
  • Reduces potential errors in setup
  • Provides quick access to start using for projects immediately
  • Reduces depoyment time
  • Accelerates learning
  • Maximises a quick return on investment

Pricing

£800 to £1,200 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at nathan.brownsword@manandmachine.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

4 0 3 7 4 7 7 8 5 9 7 6 8 7 9

Contact

MAN AND MACHINE LIMITED Nathan Brownsword
Telephone: 01844 263700
Email: nathan.brownsword@manandmachine.co.uk

Planning

Planning service
Yes
How the planning service works
As part of the onbaording component of this service users are encouraged to consider their workflows and document management requirements so that the solution is optimised for their business.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
Autodesk Docs

Training

Training service provided
Yes
How the training service works
As part of this service, we include half a day of administration training and half a day of user trraining. Administration Training includes: Autodesk Construction Cloud Interface overview​, Account administrator’s roles ​, Account administrator’s typical workflows​, Adding account admin​, Adding members and companies​, Editing and creating roles​, Activating services​, Setting up and working with project templates​, Setting a project ready to be used ​, Project settings​, Adding members & assigning roles, Setting folder permissions (by member, role, or company)​, Document management settings (attributes, naming standard, advanced settings)​, Project workflow reviews (setting and working with on a project)​, Issues – Setting types, customised fields, permissions, and root causes​, Reports – Templates and creating reports. User Training includes: Autodesk Construction Cloud Interface overview​, Project administrator’s roles and functions, Folders – members permissions and subscription​, Uploading files through web browser ​, Uploading files through desktop connector​, Downloading files​, Folder attributes, Viewing files (drawings, models, documents, Microsoft office files)​, Marking up drawings and models​, Issue management – creation of issues, types, root causes​, Document compare – drawings and model versions​, Moving, copying, sharing, locking, and deleting files​, View file activities , Project workflow review, Transmittal creation​, Insights
Training is tied to specific services
Yes
Services the training service works with
Autodesk Docs

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
As part of the deployment and onbaording, clients are encouraged to set up new and existing projects and will learn how to migrate existing projects and move files, data and information onto the new platform.
Setup or migration service is for specific cloud services
Yes
List of supported services
Autodesk Docs

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
Hosting or software provided by a third-party organisation
How the support service works
Helpdesk support, manned during office hours to help with Autodesk Docs technical support. Primary trouble ticketing, raising cases with Autodesk, configuration support. Service provided on a 2 hour SLA.

Service scope

Service constraints
Support is provided remotely via TeamViewer.

User support

Email or online ticketing support
Email or online ticketing
Support response times
2 hours
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
TechCare is our branded helpdesk support service, which covers all of our CAD, CAM, Data Management and BIM software solutions. TechCare telephone support can be enhanced with engineering packs to provide additional training or consultancy support as necessary.

The TechCare Customer Helpdesk offers a guaranteed 2-hour response time, but will always endeavour to provide an immediate response to your support requests. The TechCare Helpdesk is manned by experiences software application engineers from Monday – Friday, 9:00am – 5:00pm (except UK Bank Holidays).

Resellers

Supplier type
Reseller providing extra support
Organisation whose services are being resold
We essentially act as an agent/resller for Autodesk Docs

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

Tackling economic inequality

Tackling economic inequality

The software and services provided are a disruptive solution that supports collaboration throughout the supply chain, helping to deliver construction projects on time and at lower cost. It therefore embodies collaboration with SME's and as a new platform helps create employment opportunities and training opportunities in the high growth construction industry.

Pricing

Price
£800 to £1,200 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at nathan.brownsword@manandmachine.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.