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ARRIBATEC UK LTD

Unit4 ERP ERPx Supplier / Vendor Portal

Reduce AP Overhead Vendor self service, Built for Unit4 ERP (Agresso) and ERPx, it includes masterfile maintenance, transaction enquires, purchase order flip and invoicing and open banking. Let suppliers / vendors securely manage their own details and transactions rather than picking up the phone or sending emails requiring rekeying.

Features

  • Allow suppliers to access and edit their own information
  • Automatically accept invoices from suppliers
  • Allow Suppliers view, acknowledge & confirm their PO details
  • Workflow integration
  • Document archive integration
  • Open banking bank details validation (additional pack)
  • Purchase Order Flip to electronic invoice
  • Free / Credit invoicing

Benefits

  • No local installation just configuration
  • Complete with a maintenance and support package.
  • No extensive system customisation required
  • Integrates with workflow, EI02, DS05, GL07 and Document Archive
  • HTTPS security and two factor authentication
  • Portal can be customised to match your brand
  • Flexible pricing structure - buy the functionality you need
  • Onboard suppliers via the optional Enterprise Web Capture

Pricing

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales.uk@arribatec.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

4 0 3 7 8 7 7 3 7 5 4 2 7 2 5

Contact

ARRIBATEC UK LTD Allan Burrows
Telephone: 0333 444 1005
Email: sales.uk@arribatec.com

About your service

Service categories

Applications

Enterprise resource management

  • Procurement
  • Order management and orchestration

Financial

  • Financial and Accounting Applications
  • Accounts Payable Applications
Multi cloud support
Yes

Service scope

Software add-on or extension
Yes
What software services is the service an extension to
Unit4 ERP (Agresso, ERPx) possibly other ERP systems on demand
Cloud deployment model
Public cloud
Service constraints
All our solutions come with an annual maintenance & support package. Works with any Unit4 ERP from MS6.2 up
System requirements
  • Unit4 ERP (Agresso)Milestone 6 update 2 or above
  • Unit4 ERPx

User support

Email or online ticketing support
Yes
Support response times
Please see our Unit4 ERP (ERPx Agresso) Support Desk Service entry for more details of this service
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.2 A
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Yes
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
WCAG 2.2 A
Web chat accessibility testing
N/A
Onsite support
Yes, at extra cost
Support levels
This solution gives you access to our Unit4 ERP (Agresso, ERPx) Support Desk. Please see this offering to find out more details.
Support available to third parties
No
AI chatbot
No

Onboarding and offboarding

Getting started
We provide thorough documentation to enable our users to install and configure their Portal without any assistance assuming a good level of understanding of the Unit4 ERP system.
We can also provide on-site or remote consultancy to assist further at an extra charge should this be required.
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
We store very little information in our portals and customers are able to self download anything that we do store.
End-of-contract process
At the end of the contract we can simply remove your organisation from our portals and all details will be removed. Historic logs are purged within 30 days.
Documentation accessibility standard
WCAG 2.2 A

Using the service

Web browser interface
Yes
Supported browsers
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
None, it is browser based and all functions work on both.
Service interface
Yes
User support accessibility
WCAG 2.2 A
Description of service interface
At present the service interface allows CII and UBL invoice formats to be converted into EI02 format for Unit4 ERP consumption.
We can manipulate other data into the Unit4 ERP format where required and are happy to discuss any interfacing requirements.
Accessibility standards
WCAG 2.2 A
Accessibility testing
N/A
API
No
Customisation available
Yes
Description of customisation
Customise your page to reflect your own logos, fonts and colours.
Build custom pages and forms using our Tailor Fit Pack or Enterprise Web Capture Portal

Scaling

Independence of resources
Our servers are fully scalable and scale automatically based on usage

Analytics

Service usage metrics
Yes
Metrics types
We allow organisations to log all activity back to their local database for analysis.
Form and Open Banking usage is monitored in the administration panel
Reporting types
  • Real-time dashboards
  • Reports on request
Resource tagging
No
FOCUS resource tagging
No

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
ERP-Apps Ltd

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 4.0)
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Physical access control, complying with CSA CCM v4.0
Data sanitisation process
No
Equipment disposal approach
In-house destruction process

Data importing and exporting

Data export approach
Users can export data via the front end of the system.
We provide CSV out of the box but are happy to discuss development for any other formats required.
Data export formats
CSV
Data import formats
CSV

Data-in-transit protection

Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
This is dependant on pre-agreed SLAs
Approach to resilience
Available on request
Outage reporting
Email alerts, public status page

Identity and authentication

User authentication needed
Yes
User authentication
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
Access restrictions in management interfaces and support channels
Customers are able to define access for their end users
Access restriction testing frequency
At least once a year
Management access authentication
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
Between 1 month and 6 months
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
Between 1 month and 6 months
How long system logs are stored for
Between 1 month and 6 months

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
Other
Other security governance standards
ISO 9001 ;
Cyber Essentials Plus
Information security policies and processes
Available upon request
Software Security Code of Practice
Yes

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Our change management process is based on the Agile principles of software development. We work in iterative cycles, each aiming to improve or extend our software.
Requests for change and bug reports come in to product and are noted in as much detail as possible into our task management software. Then, before each development iteration, product and development triage new requirements, briefly discussing the scope and ramifications of each. These requirements then get placed into the development backlog of work according to the outcome of this discussion, and the entire backlog is then re-assessed against current priorities.
Vulnerability management type
Undisclosed
Vulnerability management approach
Available on request
Protective monitoring type
Undisclosed
Protective monitoring approach
Available on request
Incident management type
Undisclosed
Incident management approach
Available on request
Post-quantum cryptography secure
No

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Pricing

Discount for educational organisations
No
Free trial available
No

Discount percentage by annual call-off contract value (excluding VAT)

Less than £250,000
0%
Between £250,000 and £500,000
0%
Between £500,001 and £1,000,000
0%
Between £1,000,001 and £2,500,000
0%
Between £2,500,001 and £5,000,000
0%
Over £5,000,001
0%

Non-mandatory Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Nemko Scandinavia AS
ISO/IEC 27001 accreditation date
Sunday 20 April 2025
What the ISO/IEC 27001 doesn’t cover
The SCOPE of the certificate covers:
Sales, business development, support, operation and maintenance of infrastructure,
IT systems, networks, applications and services related to solutions the supplier has
contractual fresponsibility for with its customers.
Anything not included in the scope as set out is not covered.
ISO 28000:2022 certification
No
ISO 9001 certification
Yes
Who accredited the ISO 9001 certification
British Assessment Bureau
ISO 9001 accreditation date
Monday 28 April 2025
What the ISO 9001 doesn’t cover
The SCOPE of the certificate covers:
Provision of software expertise including consultancy, project management,
support, hosting, technical services in relation to ERP software globally.
Anything not included in the scope as set out is not covered.
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Please provide your Cyber Essentials Certificate Number
19a08c76-33d5-49ad-ab32-c1d58105f213
Cyber essentials plus
No
Cyber Essentials Alternative
You do not have a current and valid Cyber Essentials Plus certificate, or will not have in place within 12 months of the date of award but have an IASME certified equivalent.
Other security certifications
No

Social value

Section B - Commitment for Future: Delivery

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Understanding of issues relating to entering the contract workforce

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales.uk@arribatec.com. Tell them what format you need. It will help if you say what assistive technology you use.