Geoxphere
GIS Reorganisation, Strategy & Support Service
Our GIS Reorganisation, Strategy and Support Service gives any Local Authority (or group of authorities) access to our GIS experts.
This ranges from day-to-day GIS support, all the way up to help as Counties and Districts merge into Unitary Authorities.
We design, plan and implement these transformation strategies.
Features
- GIS Strategies and Road Maps
- Bespoke GIS development
- Stake-holder engagement sessions
- QGIS and PostGIS training or mentoring
- Extended GIS support /bespoke Out-Sourcing of GIS functions
- Digital Transformation through GIS
- Migration of data into the cloud
- Local Government Reorganisation
Benefits
- Transform geographic data into valuable business asset
- Improve efficiencies and optimised workflows
- Improved access and use of GIS information and data
- Access to specialist in Local Government GIS
- Building customer defined solutions and integrations
- Continuity of GIS services during reorganisation
Pricing
£800 a licence a month
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at contact@geoxphere.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
4 0 4 1 1 8 5 5 2 3 7 6 6 5 2
Contact
Geoxphere
Chris Mewse
Telephone: 02034114544
Email: contact@geoxphere.com
Planning
- Planning service
- Yes
- How the planning service works
- Geoxphere has specialists in Local Government GIS and Cloud computing and is geared around the needs and requirements of Local Authorities. Our team, working in conjunction with stakeholders can advise the best strategies around their GIS requirements through consultancy, training or mentoring services that provide business benefits.
- Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
-
Geoxphere provides training on its own Cloud GIS application XMAP, and Open-Source GIS, namely QGIS and PostGIS.
Training can be provided on-site or remotely and delivered in method best suited to the customers needs in either a formal (exercise based) or informal (bespoke and customer lead) manner. - Training is tied to specific services
- Yes
- Services the training service works with
-
- XMAP / Parish Online
- QGIS
- Postgres / PostGIS
- Dbeaver / PG-Admin
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Geoxphere can help customers with migrating spatial and non-spatial data from legacy databases into a fully hosted AWS Postgres/PostGIS database.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- Geoxphere offers management and technical support for QGIS, Postgres/PostGIS, GeoServer, OpenLayers and various AWS services. Geoxphere has its own fully hosted webGIS platform called XMAP that requires no involvement of the customer to update or upgrade.
Service scope
- Service constraints
- Geoxphere has no service constraints.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Geoxphere provides support 8.00 to 17.00 Monday to Friday, excluding public holidays. Geoxphere has a target to respond to calls within a 2 hour window.
- User can manage status and priority of support tickets
- No
- Phone support
- No
- Web chat support
- No
- Support levels
- Geoxphere provides technical support for XMAP, QGIS and Postgres/PostGIS as part of an Extended Support Agreement, or as part of a GIS Out-Sourcing Service Agreement. SLA will be allocate customers to a primary point of contact at Geoxphere whom they can email directly for support.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Baseline Personnel Security Standard (BPSS)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
Geoxphere is committed to fighting climate change, both through our own internal operations, and how our services assist and promote our customers to do the same.
In practice, we ensure our utility plans contribute to 100% renewal sources, we use low/no carbon forms of transport wherever possible and ensure our supply chain is as low carbon as possible.
We have committed to net zero by 2030 through the TechZero initiative, a scheme to help companies fight the climate crisis.
One of our key suppliers, AWS, has a Climate Pledge, their commitment to be net zero carbon by 2040.
We incentivise our staff and customers to reducing their carbon emissions through simple steps like conducting remote video calls instead of travelling.
We have a strict recycling policy.Covid-19 recovery
Should employment of new staff be required as part of the contract then we will look to hire local to the customer, wherever possible.
We have implemented a flexible hybrid working model which allows staff to decide if they visit the office on designated ‘office days’.
The office has the ability for social distancing to be implemented.Tackling economic inequality
We will support applicants to new roles financial support and active travel support to ensure they can reach their place of work easily and without financial burden.
We have an active training programme and funding for training materials that allow staff to choose training programmes that they are interested in, to enhance their skills or pivot to new areas of business.
We will always pay well-above the National Living Wage.
We have a supply chain policy that ensures our suppliers also tackle inequality, tackle modern slavery and give opportunities to those in deprived areas.
We ensure our supply chain is resilient from a capacity and cyber security perspective.Equal opportunity
Discrimination has no place in this company. We will not tolerate discrimination from our customers or suppliers. Our company staff handbook has ethics and discrimination clauses.
We provide training, where appropriate, to educate staff.
We have signed up to the Disability Confident Scheme.Wellbeing
We ensure our staff have a great work-life balance, and highlight where improvements can be made.
We have a sister company called Local Authority Technology CIC which has the sole purpose of providing high social value to our customers through the support of community events and underwriting costs of services.
Pricing
- Price
- £800 a licence a month
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at contact@geoxphere.com.
Tell them what format you need. It will help if you say what assistive technology you use.