Uptitude Ltd

Low Code Application Development Support, Microsoft Power App Support

Uptitude supports with the development of custom low-code applications using Microsoft Power Apps. We offer consultation, support in design, proof of concept creation, rapid development, integration, testing, training, and ongoing support. Our experience in this sphere helps streamline processes, enhance efficiency, automate workflows and drive digital transformation within organizations.

Features

• Analysis phase of current processes, people & technologies
• Support with low-code application design, architecture, development and deployment
• Seamless integration with Microsoft 365, Azure, SQL Server, SharePoint
• Connection to diverse data sources including cloud and on-premises databases
• Workflow automation, data integrations and optimisation for increased efficiency
• Consulting on the rapid customer facing low-code applications development
• AI capabilities integration for enhanced functionality
• Support with AI solutions for operational efficiency and cost effectiveness
• Cross-platform deployment, applications can be accessed/used on various devices
• Uptitude is ISO 27001 and Cyber Essentials Plus certified

Benefits

• Accelerated Development: rapid applications design and deployment using Power Platform
• Reduced Costs: Savings on development, training, and maintenance expenses
• Increased Productivity: Non-technical staff involvement enhances automation and efficiency
• Flexibility and Customization: Tailored applications to specific needs
• Faster Time-to-Market: Rapid development cycles ensure swift product launches
• Improved Collaboration: Seamless teamwork with built-in communication tools
• Scalability: Easily adjust applications to evolving business demands
• Automate manual processes, reduce errors and improve resource utilisation
• Integration Capabilities: Effortless connection with third-party services and systems
• Lower Maintenance Burden: Modular components, standardised processes minimise upkeep requirements

£300 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@uptitude.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

404547698660143

Contact

Ben Johnson
07534 203973
info@uptitude.co.uk

Planning

• Planning service: Yes
• How the planning service works: Assessment and Planning: Uptitude conducts a comprehensive assessment of the client's existing environment, goals, business needs and requirements. This entails a deep dive into the current architecture, available data and performance metrics. Drawing insights from this assessment, Uptitude crafts a detailed transformation plan delineating the objectives, timeline, and necessary resources for the transformation journey.; Profiling and Preprocessing: Uptitude undertakes thorough data and application profiling to scrutinize the structure, quality, and dependencies of the client's data. This step involves identifying and rectifying any inconsistencies, redundancies, or anomalies in the data. ; Based on the assessment, Uptitude supports in selecting appropriate Azure services for hosting applications and data, and designing the Power Platform environment for building apps and automating workflows.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Microsoft Power Platform
  • Microsoft SharePoint
  • Microsoft Azure
  • Microsoft Office 365

Training

• Training service provided: Yes
• How the training service works: Uptitude can provide training sessions that include introducing clients to low-code platforms, familiarising them with specific platform features, data management and integration techniques, building workflows and automations, creating dashboards and reports, customisation options, troubleshooting and support, best practices for optimisation, and showcasing real-world case studies. Through these tailored training programmes, clients can gain the necessary skills and knowledge to effectively utilise the low-code solutions provided, ensuring successful adoption and maximising the value derived from their investment.
• Training is tied to specific services: Yes
• Services the training service works with:
  • Microsoft Azure
  • Microsoft Power Platform
  • Microsoft Power BI
  • Microsoft Power Apps

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Uptitude helps in migrating and setup of the existing data and applications. We ensure data integrity, security, and compliance throughout the process. Additionally, we assist in transforming and optimizing data for better performance and cost efficiency in the cloud which involves data cleansing, normalisation, and transformation to ensure seamless integration with the target environment.; We ensure that Power Platform applications requiring connection to the migrated data are properly configured, optimized, and integrated with Azure services as needed.; Uptitude helps in integrating existing systems and applications with Azure services and Power Platform. We build connectors, APIs, and custom solutions to enable seamless data flow and communication between different systems and services.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Microsoft Power Platform
  • Microsoft Azure

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Quality assurance (QA) and testing for data-driven solutions on Microsoft Azure and Power Platform involve verifying data integrity, functionality, performance, security, compatibility, regression, and user acceptance. This ensures accuracy, reliability, and compliance with business needs. QA verifies data processing pipelines, workflows, and visualisations, while performance testing assesses application responsiveness and scalability. Security testing confirms protection against breaches and compliance with standards. Compatibility testing ensures consistent user experience across platforms. Regression testing prevents issues with updates. User acceptance testing involves stakeholders to validate alignment with requirements. These practices are crucial for maintaining the quality and effectiveness of data-driven solutions, ensuring their success in driving business objectives on Azure and Power Platform.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: We understand that implementing data-driven solutions can be complex and challenging. Therefore, we offer dedicated support during the implementation phase to assist clients in deploying low code applications effectively.; Our team of experts guides system setup, configuration, and integration to ensure seamless deployment and minimise disruptions to existing operations.; Our support services include technical assistance to address any issues or challenges encountered during the operation of applications.; Clients have access to a dedicated support team comprised of experienced data professionals who can quickly diagnose and resolve technical issues to minimise downtime and maximise system availability. Because these solutions encompass a diverse range of technologies, we assign the most appropriate person to address the client’s specific issue. This allocation is based on the technologies involved.

Service scope

• Service constraints: Performance: Fluctuations may occur due to network latency and system load.; Availability and Support: Standard support hours are Monday to Friday, 6:00 - 18:00.; Maintenance: Scheduled maintenance may temporarily affect service availability.; Customization: Limited by underlying infrastructure; clients should consult for feasibility.; Deprecation of Features: Periodic deprecation of features with advance notice provided.; Offshore Development: Potential challenges due to time zone differences and communication barriers.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Response within 1 business working day. Unless otherwise specified with the client.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: The speed of issue resolution depends on various factors, such as complexity, priority level, and agreed terms between Uptitude and the client.; Complexity plays a crucial role; intricate problems demand extensive analysis, testing, and troubleshooting, resulting in longer resolution times. Conversely, straightforward issues are resolved more swiftly. Priority is also key, as critical operational or customer impact determines urgency, with priority levels assigned accordingly.; Defined agreements within service level agreements (SLAs) establish target resolution times, based on issue complexity and priority, ensuring transparency and accountability. Resolution times can vary due to issue nature and circumstances, requiring flexibility to address unforeseen challenges. ; Uptitude is committed to swift issue resolution, aiming to minimise disruptions, enhance customer satisfaction, and maintain reliability and efficiency. Despite obstacles, we diligently strive to deliver timely solutions.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Assessment Bureau
• ISO/IEC 27001 accreditation date: 17/04/2023
• What the ISO/IEC 27001 doesn’t cover: The scope of the Information Security Management System is limited to the scope of Uptitude Ltd T/A Uptitude incorporating Uptitude Cloud Limited
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Uptitude encourages telecommuting, public transportation, and EV and cycle-to-work schemes to reduce personal transportation. The company offsets its emissions by partnering with Tree App, which plants trees for every ton of CO2 emitted (520 trees planted, 1040 sq.m. of land reforested). Uptitude minimizes waste and creates a greener workplace through paperless operations, reusable utensils, and lunch options made from surplus vegetables from Odd Box. The company regularly reviews and updates its processes and invests in technology solutions that promote sustainable practices.; We believe in the power of innovation to drive positive change. That's why in 2024 we launched the development of Cottile, a project designed as our commitment to becoming a carbon-negative business and upholding Environmental, Social, and Governance (ESG) principles. ; As a carbon-negative initiative, Cottile goes beyond neutrality by actively removing more carbon dioxide from the atmosphere than it emits, by transforming agricultural waste, such as cotton stalks from Indian farms, and recycled plastic bottles into innovative products like sound insulating panels, furniture and decorative planters. By repurposing these materials, Cottile not only reduces waste but also prevents harmful pollutants from entering the environment.

  Covid-19 recovery

  We implement a versatile hybrid working model that empowers each team member to choose a suitable location – be it the Uptitude office, a shared co-working space, or their home – based on their role and specific assignments, as well as personal circumstances. For those who opt for office work, we collaborate closely with our facilities team to guarantee the implementation of government-recommended health and safety protocols, effectively mitigating the risk of viral transmission. Similarly, for individuals who prefer remote work, we provide comprehensive support in establishing a professional, secure, and comfortable home office environment.

  Tackling economic inequality

  We provide competitive salaries, benefits, and working conditions that are in line with industry standards.

  Equal opportunity

  Uptitude is dedicated to fostering equal opportunities within its organisation through a comprehensive approach that prioritises diversity, equity, and inclusion.; Our hiring practices are meticulously designed to be fair and inclusive, ensuring recruitment from a diverse pool of candidates while actively combating bias in the process. Once onboarded, we cultivate a positive and supportive work environment where every employee is valued and respected. Open conversations about diversity, equity, and inclusion are encouraged, providing opportunities for education and growth for all staff members.; We celebrate the diverse backgrounds and experiences of our employees, including our female CEO and co-founder, as well as the fact that half of our leadership team comprises women.; Flexible working arrangements, including part-time options, are offered to accommodate different needs, thus ensuring accessibility to a wider range of individuals. We invest in training to develop additional skills, often outside of core roles, and offer mentoring and coaching programmes to support career growth.; Moreover, we adhere to government policies such as the Modern Slavery Act and actively promote human rights and fair labour practices in all aspects of our business. Our commitment extends to our products and services, ensuring they do not contribute to human rights abuses, exploitation, or environmental degradation.; We actively support initiatives aimed at encouraging women in technology, participating in initiatives and industry events such as the techUK TechTogether or Women in Tech.

  Wellbeing

  At Uptitude, we prioritise the holistic well-being of our employees. We understand that a healthy and fulfilled workforce is crucial for both individual success and company growth. To ensure our team members thrive in both their personal and professional lives, we actively engage in 360 Wellbeing's Personal Support Programme (PSP).; 360 Wellbeing's PSP is a comprehensive approach to supporting our employees in many aspects of their wellbeing. Through this initiative, we provide a wide range of resources designed to nurture physical, mental, and emotional health.; We offer flexible work arrangements to accommodate diverse lifestyles and promote a healthy work-life balance. Whether it's flexible hours, remote work options, or extended time off, we understand the importance of allowing our employees to manage their time effectively.; We foster a supportive and inclusive work culture where open communication and collaboration are encouraged. Through regular check-ins, team-building activities, and feedback mechanisms, we create a supportive environment where employees feel valued, heard, and empowered to thrive.; Furthermore, we provide opportunities for personal and professional development through training programmes, workshops, and mentorship initiatives. By investing in the growth and development of our employees, we empower them to reach their full potential both within our organisation and beyond.

Pricing

• Price: £300 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@uptitude.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.