Akkodis UK Limited

Soze - Police and Intelligence Investigation integrated AI Solution (Azure)

Police Artificial intelligence on Microsoft Azure by Soze, a digital forensic investigation platform using the latest artificial intelligence tools. Modis (Akkodis) enables faster, more accurate and lower cost Investigations by Police Investigation Analysts. A fully integrated solution; supports digital analytics and forensic investigative work including police and criminal justice

Features

• Analyses multiple datasets in a single view for investigators
• Provides link and frequency analysis across all telecommunication datasets
• Automatically detect and plot events on a chronological timeline
• Reconstructs conversations chronologically from calls, TXT, MMS, CCR, RCCRs
• Provides association analysis across all data within the investigation
• Facial identification capabilities across images and video
• Provides translated results from foreign language documents
• Automated OCR and language translation across pictures and video
• Global search across all data assets types, documents, image, video
• Recognises image data, faces, weapons, money, receipts, CEM/CSAM, location

Benefits

• Single unified workspace that saves investigators time
• Reduces error rate from manual process and saves time
• Insights from a format that is impracticable to do manually
• Enables investigators to view conversations as “threads” to interpret context
• Shows relationships between people; via communications, photographs and video
• Reduces error rate from manual process and saves time
• Speed to insight and reduced workloads on scarce translator resources
• Reduces error rate from manual process and saves time
• Speed to insight and reduced workloads on scarce translator resources
• Reduces error rate from manual process and saves time

£487.50 to £650.00 a licence a year

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at services@modisinternational.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

404627841022630

Contact

Public Sector Team
(+44) 207 634 0100
services@modisinternational.co.uk

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: Microsoft Azure
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
• Service constraints: No constraints
• System requirements:
  • Software licences
  • Antivirus technology

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Depending on the priority of the ticket, our response time will vary between 1/8/24 hours excluding bank holidays. This is dependent on individual client requirements.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AAA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), 7 days a week
• Web chat support: Web chat
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: WCAG 2.1 AAA
• Web chat accessibility testing: All software is tested for accessibility in line with our group equality and diversity global requirements. This includes additional functionality for sight/hearing impaired users for example.
• Onsite support: Yes, at extra cost
• Support levels: Email, Phone and Onsite support costs are dependent on contract and number of end users. A technical account manager and commercial account manager are provided on each implementation.
• Support available to third parties: No

Onboarding and offboarding

• Getting started: We provide bespoke onsite, online end user training documentation.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • ODF
  • PDF
• End-of-contract data extraction: Data extraction to be mutually agreed with customer before scope of work begins.
• End-of-contract process: End of contract process will be scoped and costed in line with the SFIA rate card at contract start.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
  • Windows Phone
• Designed for use on mobile devices: No
• Service interface: No
• User support accessibility: WCAG 2.1 AAA
• API: Yes
• What users can and can't do using the API: The volume of users that can set up a service for an API will depend on the scope of work and size of solution implemented.
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • HTML
  • ODF
  • PDF
• API sandbox or test environment: Yes
• Customisation available: No

Scaling

• Independence of resources: When we scope the works with the customer, we will assess the underlying cloud infrastructure to advise how it is scaled appropriately to reflect number of users, customers and cases made available on the system.

Analytics

• Service usage metrics: Yes
• Metrics types: User login history and session details provided upon request.
• Reporting types: Reports on request

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a CHECK service provider
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
• Data sanitisation process: Yes
• Data sanitisation type: Deleted data can’t be directly accessed
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: Data is exported via Soze.
• Data export formats:
  • CSV
  • ODF
• Data import formats:
  • CSV
  • ODF

Data-in-transit protection

• Data protection between buyer and supplier networks: Private network or public sector network
• Data protection within supplier network: IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: This will be agreed upon defining scope of work.
• Approach to resilience: Our backup policy and high-level infrastructure design will be produced and shared when the scope of work is defined.
• Outage reporting: Email alerts.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Username or password
• Access restrictions in management interfaces and support channels: This is managed by our authorised security control.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • 2-factor authentication
  • Username or password

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Assessment Bureau
• ISO/IEC 27001 accreditation date: 30/09/2021
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications:
  • ISO 9001:2015
  • ALP (Association of Labour Providers)
  • APSCo Outsource
  • EcoVadis
  • JOSCAR (Hellios)
  • RISQS - Rail Industry Supplier Qualification Scheme
  • SEDEX - Ethical Trading
  • UK Government Secure Facilities

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Information Security Policy and mandatory training for all staff. Internal ISO27001 audits carried out on a regular basis. Non-adherence to policies and procedures may result in disciplinary action.

Operational security

• Configuration and change management standard: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Configuration and change management approach: Supplier defined controls.
• Vulnerability management type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Vulnerability management approach: Supplier defined controls.
• Protective monitoring type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Protective monitoring approach: Supplier defined controls.
• Incident management type: Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
• Incident management approach: Supplier defined controls.

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

• Connection to public sector networks: Yes
• Connected networks: Police National Network (PNN)

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Modis International Limited trading as Akkodis, is part of the Adecco Group which has set a goal of becoming a Carbon Neutral organisation by 2030 and we expect to reach this goal through concrete action outlined below: ; *Decreasing our use of electricity and fossil energy;; *Decreasing the amount of CO2 emissions through the reduction of air miles flown;; *Increasing the number of environmentally friendly cars in our fleets;; *Recycling stations available in every office; and; ; Use of recycled products e.g. branded face coverings we have used during the pandemic are all made from recycled bottles.; We recycle whatever we can – paper, ink cartridges, mobile phones and equipment. Currently, at least 50% of our stationery is from sustainable forests. Fair-trade and organic products are provided in all our staff kitchens. We have asked our cleaning companies to use environmentally friendly and non-animal tested products. Additionally, it is our policy to ensure the following: ; *Non-renewable resources will be conserved as much as possible;; *Recycled materials will be utilised wherever practicable and cost effective;; *Wastepaper will be collected separately from the main garbage and recycled;; *All toner cartridges are recycled via a charitable organisation;; *We use recycled toner cartridges; and; *Fluorescent light fittings are collected, removed and taken for recycling.; ; We are committed to minimising landfill and will recycle most office waste products; however certain wastes i.e. food will be disposed of using landfill. Wherever possible we will ensure that transportation and disposal of waste will complies with current safe practice.

  Covid-19 recovery

  Our teams remained fully operational during COVID-19, providing business continuity to our clients. We have developed and adapted business continuity plans to mitigate risk and provide practical action plans and strategies during this time for both our service delivery teams and client stakeholders. During this period, the Adecco Group continued to: ; *Supported 2,000+ candidates through exclusive redeployment programs from industry to other essential services roles ; *Explored and form new partnerships with organisations to form our talent community such as Student Edge ; *Engaged in thought leadership dialogue with state and territory governments with a focus on reskilling and redeployment. ; *Supported our colleagues and candidates with COVID-19 learning modules developed in consultation with medical advice and guidelines from the World Health Organisation (WHO) to ensure the safety of our staff and mitigate risk for our clients. ; *Provided advice and best practice protocols on returning safely back to work through the creation of a practical guide for a safe return to the physical workplace, providing a comprehensive best practices checklist that can be applied across different industry sectors and operations. This is now being adopted by the World Employment Confederation. ; *Supported candidates and jobseekers during COVID-19 (receiving an average of 1,000 enquiries per day to 5,000 at the peak of COVID-19), provided candidates with free job readiness training to help them re-enter the workplace with the necessary skills. ; *Online assessments and video interviewing tools are already in place in some parts of our business. We increased access and available licenses to implement online tools nationwide to ensure testing and assessments continue as part of our recruitment process.

  Tackling economic inequality

  Further to PPN 09/16, particularly section CSF2. Workforce Skills: we acknowledge many workers have retained their employment in the past few years, the relatively low turnover in many roles has left almost an entire graduate generation struggling for meaningful work that reflects their skills and abilities. At the same time, many of the in-demand roles across all industry sectors, demand some level of new media and IT skills – something our younger generations often have greater experience of than the more established workforce.; ; We will help support youth unemployment in several ways: ; *Opening Doors campaign, driving the social mobility agenda and ensuring a fair and open route to jobs for young people from all backgrounds. This manifests itself in our work with schools and higher-education institutions to assist with CV writing and interview techniques but has also driven a broader awareness of the advantages companies can gain from a strong apprentice or work experience programme; and; *Our Groups ‘Next Generation’ programme is a very successful alternative to the traditional graduate scheme approach many companies have taken in the past, which can leave participants with a broad base of knowledge, but little in the way of specific skills, and often no guarantee of a role at the end of it. Next Generation focuses its efforts on IT and technical services, and sources, selects, on-boards and cares for the workers, providing them with ongoing training as well as pastoral care, relieving the pressure on internal HR departments and delivering up fully-fledged recruits at the end of the programme.

  Equal opportunity

  As a people services, people focused organisation, our business is built on community and delivering social value across each of the communities we serve. Modis International Limited trading as Akkodis, part of The Adecco Group, drive Social Impact by activating three interrelated pillars. ; *Access to Work pillar uses our strengths to support people, whose working potential is currently under-realised;; *Access to Opportunity – we empower under-served youth by bringing our work closer to schools; and; *Inclusive Futures pillar parallels our efforts internally to be an influencer in our industry, to drive diversity and inclusion for everyone.; We actively work with employability partners, government, and local, national, and global charities to support reducing unemployment, talent development, upskilling and retraining. Examples of initiatives we support locally, nationally, and globally include:; *Shelter – we are a key funder and transformational partner of Shelter’s GROW programme;; *Kickstart – we have also committed to supporting over 5,000 young people (16-24) through the Kickstart scheme;; *Creating Brighter Futures Programme – this youth empowerment programme is designed to improve pre-employability and employability readiness for young people;; *Win4Youth – we raise money for people in need through our annual sports initiative and have raised over €2 million through Win4Youth since 2010;; *ACP (Athlete Career Programme) – we have supported over 35,000 athletes from more than 185 countries in their permanent employment through this programme; and; *Partnerships – we work with both Job Centre Plus and Breaking Barriers where we offer training and support to enhance the prospects of local people.

  Wellbeing

  Across Adecco, we recognise the importance of wellbeing, both mental and physical. We have invested heavily in our ability to support staff, this includes providing accessible information to all, including tips and content relating to mental, physical, and emotional support can be accessed, including: ; *Links to content at websites such as Ted Talks, podcasts, food recipes that can boost moods and support mental development, tips to sleep better and longer, and a wellbeing hub with online therapy. ; *Physical Tips for workouts, challenges to get active, cycle to work, gym memberships, diet and food plans, fitness challenges, and various other methods of encouragement and support to maintain a physically active lifestyle. ; *Information on how emotional support can be provided from various sources if required and dedicated telephone lines for support. ; We know it is the respect, care, and support that you receive at work that can make a big difference to a colleague’s health, happiness, and wellbeing. We encourage candidates to take charge of their own health, happiness and wellness and give them the support needed to do this. Our leadership team has also initiated an awareness and education campaign to promote the wellbeing of staff and associates across the business to ensure that they are aware of the support that is available to them should they need it. This is supported by our specially trained Mental Health First Aiders, who are distributed across Adecco for easy access to all colleagues.

Pricing

• Price: £487.50 to £650.00 a licence a year
• Discount for educational organisations: No
• Free trial available: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at services@modisinternational.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.