IDATAMAZE LIMITED

Adobe Cloud Platform Services

iDataMaze provides cloud services for clients using Adobe Platforms, focusing on maximising the potential of their digital assets and enhancing business efficiency and agility. Our Change management, planning and governance frameworks ensure smooth transitions and sustained improvements across public and educational sectors, ensuring every solution delivers exceptional value and impact.

Features

• Expert support with Adobe Experience cloud platforms
• Supporting planning, design, implementation, measurement, and review stages
• Offers architecture, vendor assessment, implementation, and support services
• Offers quality assurance, testing, and automation strategies and services
• Supports all stages digital transformation, from data cleansing to migration
• Designing reporting, analytics, and management information solutions
• Reviews and recommends cloud security strategies and controls
• comprehensive marketing strategies, user experience, and design execution

Benefits

• Quick MVP rollout via established agile techniques
• Offers deep insights into common Adobe Experience Cloud use cases
• Meeting citizen's expectations of digital interaction with the Public Sector

£299 to £1,950 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at commercial@idatamaze.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

404717410602705

Contact

David Kaniti
+44 3333034487
commercial@idatamaze.com

Planning

• Planning service: Yes
• How the planning service works: IDataMaze leverages Adobe Cloud platforms, using structured, assembly-line processes to deliver best suited to Public and Healthcare Employees and customers. ; Our Planed activities include:; - Targeting an MVP as a Beta Product and strategize the desired outcomes; - validates policy, organisational and financial goals ensuring alignment with common governance and business case; - Utilises proven tools and to maintain knowledge and reinvention to business needs; - Addresses typical risks in projects with multiple stakeholders by agreeing on shared methods, templates, tools, and touchpoints.; -Considers all constraints related Security / Policy / Organisation. ; -Identify crucial dependencies and timelines to facilitate the development of key management plans,
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Training for Adobe services can be tailored to fit the unique needs of each buyer. We provide training to buyers:; - Training for project team members can include peer-to-peer support, paired programming, agile coaching, hands-on coaching, and instruction on delivery methods. ; - Training for end users is provided as needed, tailored to suit their specific requirements
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: IDataMaze utilises the Cloud Steps methodology, a structured, assembly-line process framework that facilitates client migrations of application workloads to cloud environments. This framework demystifies the complexities of Hybrid Cloud transformations, enhancing our clients' ability to quickly adopt cloud services and accelerate the secure deployment of business applications in the cloud. It also offers the flexibility to integrate with clients' existing processes for a seamless application transformation.; ; Our services encompass the entire cloud journey, starting with an assessment of the current state for cloud migration suitability, defining the cloud transformation strategy and roadmap, conducting workload level discovery and analysis, executing cloud migrations, and validating compliance with regulatory and policy requirements. We also manage the steady state of the cloud environment, establishing a governance model with comprehensive delivery and operational policies.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: IDataMaze implements a sophisticated framework to ensure exceptional service quality and effective performance in its IT project deliveries. The company employs a comprehensive Quality Management System (QMS) that aligns with industry best practices and benchmarks performance continuously against key standards and peer achievements. iDataMaze conducts rigorous performance testing at strategic points during service transitions to assess and enhance application and service functionalities. Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are rigorously defined in collaboration with clients to set clear, measurable standards for service quality and delivery benchmarks. iDataMaze's approach incorporates continuous monitoring and improvement strategies to adapt and refine services, ensuring alignment with evolving customer needs and industry developments.

Security testing

• Security services: Yes
• Security services type:
  • Cyber security consultancy
  • Security audit services
  • Other
• Other security services:
  • Threat Intelligence Analysis Platform
  • Threat and Vulnerability Management
  • Secure Cloud Migration

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: IDataMaze offers a Platform as a Service (PaaS) model, delivering Cloud Hosting and Software Services via a Hybrid Cloud approach. This model provides a fully integrated platform stack that can be customised to meet specific customer requirements, available on either dedicated or shared platforms across both private and public clouds. Our flexible, consumption-based pricing ensures that clients only pay for the resources they use. We are committed to continuous service improvement at every project stage, encompassing all aspects of live service provision. This includes incident and problem resolution, change and release management, configuration management, business continuity, and user satisfaction. iDataMaze is an accredited member of the UK Government’s Cyber Essentials Plus scheme, ensuring our services meet rigorous security standards.

Service scope

• Service constraints: None

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Within one business day
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Support services are flexible options available to iDataMaze's Clients. iDataMaze have two key areas of contact: Email and Phone. This is a standard support service which is shared across multiple clients. Every organisation will have a technical account manager assigned. If clients require dedicated support or support from specific locations this can be provided.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  iDataMaze is committed to environmental protection, striving to minimize our ecological impact with a goal of achieving net zero emissions well before 2050. Our Carbon Reduction Plan outlines initial greenhouse gas emissions and sets comprehensive strategies to reach net zero, including using certified offset schemes for residual emissions, educating our staff on energy efficiency particularly in remote work settings, and limiting business travel to essentials, choosing the most sustainable options like train travel for longer distances and cycling or walking for local trips. We ensure our suppliers adhere to similar environmental policies, and our fully cloud-based IT infrastructure eliminates the need for energy-intensive hardware and server rooms, further reducing our environmental footprint.; Our employees are encouraged to engage in volunteer work (up to 3.5 hours monthly) with our partners in climate-related charities as part of our social value commitments. These activities are in alignment with both the values of our clients and the communities affected by our projects.

  Covid-19 recovery

  As a company formed after the Covid-19 pandemic, iDataMaze is keenly attuned to the persistent challenges faced by businesses and communities in their ongoing recovery and adaptation efforts. We continue to advocate for a flexible hybrid working model, providing our employees with the freedom to choose work locations that best support their physical and mental wellbeing. This includes options such as our own offices, local coworking spaces, client sites, their homes, or other suitable environments.; ; In delivering contracts for clients and collaborating with suppliers, we prioritize adaptive strategies to the changing landscape shaped by Covid-19. This includes maintaining hybrid working arrangements to minimize necessary travel while continuing to support local businesses, thus helping to stimulate economic recovery and resilience.; ; iDataMaze is committed to enhancing social value through our operational practices. We concentrate on offering employment and training opportunities in critical and high-demand sectors like technology and cyber security, which are not only vital for our growth but also essential for bolstering the UK’s digital infrastructure and resilience.; ; By adopting these practices, iDataMaze actively supports the ongoing recovery from Covid-19, ensuring that our efforts contribute to sustainable growth and the strengthening of the communities we serve.

  Tackling economic inequality

  iDataMaze is a swiftly growing enterprise that recognises its expansion as a catalyst for the growth of new, smaller businesses. This growth aids in creating new employment opportunities in industries with recognised skill shortages. We collaborate closely with a variety of small businesses to execute client contracts and frequently provide mentorship on how to engage with the public sector effectively. iDataMaze supports the Government Kickstarter scheme, which is designed to help those who may face barriers to employment, we assist our staff in pursuing and obtaining relevant, recognised qualifications. For example, we offer training programs, Data Analysis, and Business Analysis. Provide bite-size training sessions with team members to introduce and embed new skills relevant to the contract.

  Equal opportunity

  iDataMaze is committed to equal opportunities and actively ensures fairness in employment for all individuals associated with us. Our team is diverse, including individuals of various races, genders, sexual orientations, disabilities, Asian backgrounds, and other minority groups. Our core values—Transparency, Fairness, and Boldness—influence every business decision we make. We are dedicated to addressing workforce inequality and support the Kickstarter scheme, which opens up job prospects for individuals facing employment challenges. Additionally, we offer numerous training and development opportunities within our rapidly growing sector.

  Wellbeing

  At iDataMaze, the health and wellbeing of our team and partners in contract delivery are paramount. We take a holistic approach to wellbeing, embracing both physical and mental health as key priorities driven by our executive leadership. Our support system for staff includes close line management and independent mentorship, creating a secure environment for open discussions on wellbeing.; ; We promote active travel for our staff, advocating for cycling and walking as healthy alternatives for commuting and attending business meetings.; ; We're committed to fostering a culture of openness regarding mental and physical health. Our concerted efforts have been towards eradicating any stigma associated with these conversations, with our managers exemplifying this ethos by engaging transparently with all team members. This reinforces our belief that it's not only acceptable but important to discuss these matters openly.

Pricing

• Price: £299 to £1,950 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at commercial@idatamaze.com. Tell them what format you need. It will help if you say what assistive technology you use.