CDW LIMITED

CDW Tanium Cloud

Tanium provides unified endpoint management and security solutions for organizations. Our service enables customers to manage, secure, and monitor endpoints in real-time, both on-premises and via Tanium Cloud. A flagship feature is Tanium Ask™, an AI-powered natural language interface that allows users to query endpoint data using plain English.

Features

• Real-time Endpoint Visibility
• IT Automation
• Patch Management
• Vulnerability Management
• Threat Detection
• Asset Discovery
• Configuration Compliance
• Incident Response
• Software Inventory
• Remote Management

Benefits

• Gain real-time visibility across all endpoints instantly and effortlessly
• Reduce mean time to patch with automated, rapid deployments.
• Quickly remediate vulnerabilities before they impact business operations.
• Automate patch deployment to reduce manual effort and save time.
• Discover unmanaged devices to strengthen security posture proactively.
• Enforce compliance baselines to meet regulatory requirements seamlessly.
• Investigate incidents at scale and respond within seconds.
• Collect accurate endpoint data for faster decision-making and reporting.
• Execute remote commands across thousands of devices simultaneously.
• Integrate with existing tools to streamline IT and security workflows.

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@uk.cdw.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

404991716908671

Contact

Andy Wood
0161 837 7744
tenders@uk.cdw.com

About your service

• Service categories:

  Applications

  Collaborative

  • Team collaboration
• Multi cloud support: Yes

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: "https://help.tanium.com/bundle/ug_cloud_cloud/page/cloud/requirements.html; "
• System requirements: "https://help.tanium.com/bundle/ug_cloud_cloud/page/cloud/requirements.html "

User support

• Email or online ticketing support: Yes
• Support response times: "Level; Description; Severity 1 -; Critical; Standard Support; (7am – 7pm M-F); First Response Objective: 2 Business Hours; 24x7 Support; First Response Objective: 1 Hour; ; Severity 2 - High; Standard Support; (7am – 7pm M-F); First Response Objective: 4 Business Hours; 24x7 Support; First Response Objective: 2 Hours; ; Severity 3 - Medium; Standard Support; (7am – 7pm M-F); First Response Objective: 8 Business Hours
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AA
• Phone support: No
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: https://help.tanium.com/bundle/Support-Center-Handbook/page/Support-Center/Handbook/Support_Cases.htm
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: """User"" context for Tanium would be administrators, users do not access the Tanium product directly.; As a minimum new administrator users are encouraged to review the Tanium Console getting Started guide.; Getting started with Console and Interact; Ideally, administrators should be certified and confident in using and configuring Tanium."
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
  • Other
• Other documentation formats: Email instructions on occasion.
• End-of-contract data extraction: Tanium data can be extacted using native capabilities, including Tanium Connect, Tanium Reporting or TaniumGateway (APIs).
• End-of-contract process: "See Section 4 of the Tanium Cloud Subscription Agreement for offboarding guidance; https://www.tanium.com/tanium-cloud-subscription-agreement/"
• Documentation accessibility standard: WCAG 2.2 AA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
  • ChromeOS
  • Other
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: WCAG 2.2 AA
• Description of service interface: HTML 5 based interface that is accessible over HTTPS supported browsers.
• Accessibility standards: WCAG 2.2 AA
• Accessibility testing: "https://help.tanium.com/bundle/ug_accessibility/page/accessibility/index.html; "
• API: Yes
• What users can and can't do using the API: Most functions available within the Tanium Console UI are available in the API.
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • Other
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: """User"" context for Tanium would be administrators, users do not access the Tanium product directly.; Administrators may customise the interface as follows:; • Dark or light theme; • Inactivity sign-out period; • language (English, Spanish, German, French, Japanese and Korean currently supported)"

Scaling

• Independence of resources: """User"" context is only relevant for Tanium administrators, end-users do not directly use the cloud service, endpoint clients register to the service independent of users.; Firstly Tanium Cloud instance infrastructure is not shared with other customers. Tanium is scaled automatically to cope with the quantity of endpoints and the resources required.; Tanium client architecture is uniquely designed to reduce overall infrastructure requirements and network load. "

Analytics

• Service usage metrics: Yes
• Metrics types: Metrics are provided for endpoint bandwidth and connections into the service. Total and per-site metrics may be configured.
• Reporting types: Real-time dashboards
• Resource tagging: Yes
• FOCUS resource tagging: Yes

Resellers

• Supplier type: Reseller (no extras)
• Organisation whose services are being resold: Tanium

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v4.0
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type: Deleted data can’t be directly accessed / Cryptographic Erasure

Data importing and exporting

• Data export approach: Tanium data can be extacted using native capabilities, including Tanium Connect, Tanium Reporting or Tanium Gateway (APIs).
• Data export formats:
  • CSV
  • Other
• Other data export formats: Database connection
• Data import formats: Other
• Other data import formats: API calls (scripted)

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: "99.9% uptime; "
• Approach to resilience: "Cloud-Native Architecture; • Built on a highly available, distributed architecture leveraging leading cloud providers.; • Designed for fault tolerance and automatic failover across multiple availability zones.; Redundancy & High Availability; • Critical components are replicated to prevent single points of failure.; • Load balancing ensures consistent performance even under heavy demand.; Disaster Recovery; • Comprehensive backup and recovery processes with defined RPO/RTO objectives.; • Regular testing of disaster recovery plans to validate resilience.; Monitoring & Self-Healing; • Continuous health monitoring of infrastructure and services.; • Automated remediation for common issues to maintain uptime.; Scalability; • Elastic scaling to handle traffic spikes and large endpoint volumes without degradation.; Compliance & Testing; • Annual penetration tests, resilience drills, and adherence to frameworks like ISO 27001 and SOC 2.; https://help.tanium.com/bundle/ug_cloud_cloud/page/cloud/trust_compliance.html#service_availability; "
• Outage reporting: "Customer Notifications:; Tanium communicates outages and service-impacting events through:; ; Tanium Cloud Management Portal (CMP): Displays real-time service health and incident banners.; Email Alerts: Sent to designated customer contacts for critical incidents.; Status Page: Tanium maintains a public or customer-accessible status page for ongoing incidents and maintenance updates."

Identity and authentication

• User authentication needed: Yes
• User authentication: Identity federation with existing provider (for example Google Apps)
• Access restrictions in management interfaces and support channels: "Tanium RBAC provides a very granular level of access control. RBAC can be applied to users, user groups, content, modules, and more. ; Access levels are enforced by Tanium based on authorization provided by the authentication system in use. Details of Tanium RBAC are beyond the scope of this RFP response. For more information, please refer to details found here: https://docs.tanium.com/platform_user/platform_user/console_roles.html"
• Access restriction testing frequency: Never
• Management access authentication: Identity federation with existing provider (for example Google Apps)

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • CSA CSM version 4.0
  • ISO/IEC 27001
  • Other
• Other security governance standards: Tanium Cloud is certified for ISO 27001, ISO 27017, and SOC 2 Type II, and aligns with NIST SP 800-218 Secure Software Development Framework (SSDF).
• Information security policies and processes: Tanium Cloud aligns to NIST SP 800-53 policy and procedure requirements as well as ISO 27001 and SOC 2, with annual, independent audits of these documents and processes.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: Tanium maintains and continuously improves a Secure Development Policy that documents the requirements that Tanium has established to provide software that is both secure and of high quality. Tanium's Product Security Team engages with the Software Engineering organization throughout the software development lifecycle to mitigate risks of releasing insecure software. Requirements are established early in the lifecycle and take into account legal and regulatory requirements, customer contractual commitments, and application security requirements.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: "Tanium Comply is part of the offered service and provides continuous vulnerability scanning and compliance assessments, supporting proactive risk management and audit readiness for customer environments; ; With respect to the Tanium hosted Cloud service:; For vulnerabilities, Tanium enforces strict timelines based on CVSS severity:; Critical (CVSS 9.0–10.0): Fix within 7 days for Tanium-authored code; 15 days for third-party dependencies in Tanium Cloud.; High (7.0–8.9): 30 days.; Medium (4.0–6.9): 90 days.; Low (0.0–3.9): 90–180 days.; These timelines apply to vulnerabilities in Tanium code, OS components, and third-party libraries."
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: "Scheduled and Ad-Hoc Scans:; Tanium modules support:; Compliance Scans: Based on CIS or SCAP benchmarks.; Vulnerability Scans: Scheduled, ad-hoc, and zero-day scans for managed and unmanaged assets.; Remote Authenticated Scanning: For devices without Tanium Client (e.g., network devices, hypervisors).; ; Dashboard Reporting:; Provides visibility into compliance posture and vulnerability trends, including integration with CISA KEV catalog for known exploited vulnerabilities.; ; Metrics and Frequencies: Regular security control assessments and vulnerability scans.; Flaw Remediation: Any identified flaws breaching SLAs are tracked in a POA&M and remediated per the System and Information Integrity Procedure.; Independent Assessments; Risk Monitoring; Weekly Vulnerability Reviews
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: Tanium Cloud’s Incident Response Policy and Procedure explicitly state that all incident response controls are scoped to NIST SP 800-53 requirements (IR family controls such as IR-1 through IR-9). These include:; IR-1:Policy and Procedures; IR-2:Incident Response Training; IR-3:Incident Response Testing; IR-4:Incident Handling; IR-5:Incident Monitoring; IR-6:Incident Reporting; IR-7:Incident Response Assistance; IR-8:Incident Response Plan; IR-9:Information Spillage Response; ; For testing and operational guidance, Tanium follows NIST SP 800-61, the Computer Security Incident Handling Guide. This standard defines the four-phase approach:; Preparation; Detection & Analysis; Containment, Eradication & Recovery; Post-Incident Activity; Tanium incorporates these phases into its IRP and annual functional tests.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0%
• Between £500,001 and £1,000,000: 0.5%
• Between £1,000,001 and £2,500,000: 1%
• Between £2,500,001 and £5,000,000: 2%
• Over £5,000,001: 2.5%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: BSI
• ISO/IEC 27001 accreditation date: Tuesday 15 July 2025
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: BSI
• ISO 9001 accreditation date: Friday 14 July 2023
• What the ISO 9001 doesn’t cover: N/A
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: Yes
• Who accredited the PCI DSS certification: Worldpay
• PCI DSS accreditation date: Tuesday 11 March 2025
• What the PCI DSS doesn’t cover: N/A
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 589cb06d-71a8-43f6-81a1-eda062104f56
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: 4f861f6b-f0f0-44fa-a807-6049b0d9bfdc
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Plans for positive actions with community groups.
    • Measures for making facilities used in the delivery of the contract available for community groups, education or training
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@uk.cdw.com. Tell them what format you need. It will help if you say what assistive technology you use.