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SOLSUS LIMITED

SOLSUS Cloud Support

Support for Cloud based programmes and projects.

Features

  • Cloud Service Commercial and Procurement Support - Design and Delivery
  • Cloud Service Programme and Project Management
  • Service Requirements Definition and Specification Mapping
  • Cloud Programme PMO Development and Management
  • Process Design and Optimisation
  • Business Analyst - Technical, Design and Business Case Development
  • Cloud Service Strategy and High Level Design
  • Cloud Service Architecture and Security Advice
  • Programme, Project and Cloud Commercial Audit and Health Check Review
  • Electronic Monitoring Programme and Service Support

Benefits

  • Delivery focused project and programme management
  • Connected thinking from requirements through specification to delivery
  • 'Designed in' quality and optimisation
  • Timely delivery of tenders for cloud services
  • Turnaround of failing or delayed delivery
  • Supplier relationship management
  • Supplier conflict and dispute resolution

Pricing

£400 a person a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jwg@solsus.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

4 0 5 6 3 3 6 0 8 1 1 3 1 4 1

Contact

SOLSUS LIMITED James Gooding
Telephone: 0845 5085215
Email: jwg@solsus.com

Planning

Planning service
Yes
How the planning service works
Experienced consultants focus on desired client outcomes to ensure the development of solutions that allow traceability from a clear requirements foundation through to the final delivery model.
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Solsus is able to provide support for the design and delivery of migration projects, including supplier selection, negotiation and contracting. Support can be provided for any programme or project, regardless of the service and desired platform.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Quality assurance support can be provided, advising clients on current best practice and the risk balance most suitable for the service being offered.

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
No constraints.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Within 24 hours
User can manage status and priority of support tickets
No
Phone support
No
Web chat support
No
Support levels
We do not provide different support level options.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

Solsus Limited is committed to taking effective steps to in minimising the impact of its activities on the environment.
The key points our strategy are as follows:

1 Solsus commits to achieving Net Zero by 2050 by;
o Minimise waste by evaluating operations and ensuring they are as efficient as possible;
o Minimise toxic emissions through the sourcing of its power requirement;
o Actively promote recycling both internally and amongst its customers and suppliers;
o Meeting or exceeding all the environmental legislation that relates to the company;
o Using an accredited program to offset the greenhouse gas emissions generated by our activities.

2 The scope of our commitment covers all Solsus activity, both in terms of direct client delivery, back office operations, head office locations, client locations and remote working locations.

3 We will report on performance against this commitment inline with the requirements of PPN 06/21 and according to any additional client requirements, as agreed between the parties.

Completed and continuing activities include:
• The installation of a photo-voltaic system at the head office location, which in 2021 generated 22% of the electricity used at the site;
• Where power at the head office location is not provided by the photo-voltaic system, 100% of additional gas and electric power is sourced from providers that maximise the use of green energy and that provide a 100% offset to greenhouse gas emissions for non-green energy sources, where there are no alternatives;
• The implementation of a ‘no print’ policy;
• The use of on-line methods for all government related financial submissions;
• Employee policies that require remote working and meeting arrangements, unless a physical presence is required that necessitates travel
• Activities to reduce scope 3 emissions, such as consolidated deliveries and additional offset arrangements.

Covid-19 recovery

Covid-19 recovery - During the COVID period, following a risk assessment relating to employee welfare and service quality, we allowed and enabled workers to work 100% from their home location, where it was their decision. This new policy was implemented within two weeks of approval. We have since allowed employee led hybrid working when permitted by the needs of assignments. Where on-site support is an option with clients (e.g. training), we have worked closely with clients to create as much flexibility to delivery services remotely.

Solsus Benefit: Improved employee wellbeing

Client Benefit: Greater client stakeholder flexibility on engagement and reduced travel impact

Tackling economic inequality

Tackling economic inequality - Our salary structure has always ensured 100% equality of pay scales for equivalent positions. Where roles are the same, pay structure is identical.
Solsus Benefit: Employee equality Client Benefit: Compliance with client objectives relating to supplier equality

Equal opportunity

Equal opportunity - Solsus has always been an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. In order to support equality (particularly between male and female workers, workers with and without children and workers with and without care dependencies). As part of our on-going objectives in this area, in 2021, we implemented a fully flexible work arrangement with regard to days and hours. As long as commitments are covered with regard to fixed client interactions, our workers have full independence to choose the days and times within which they carry out their work. We believe this supports wellbeing as well as equality. It also supports those workers who's religious commitments influence their working hours preferences.

Solsus Benefit: Employee equality

Client Benefit: Compliance with client objectives relating to supplier equality

Wellbeing

Wellbeing - During 2022/23, we instigated and implemented programme wellbeing sessions with one client that allowed non formal team interactions that improve morale, reduce stress and improve communication.

Solsus Benefit: Employee wellbeing and client relationship improvement

Client Benefit: Employee wellbeing and client relationship improvement

Pricing

Price
£400 a person a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jwg@solsus.com. Tell them what format you need. It will help if you say what assistive technology you use.