BlueFort Security Ltd

iboss Zero Trust Edge

The iboss Zero Trust Edge prevents breaches by making applications, data and services inaccessible to attackers while allowing trusted users to securely and directly connect to protected resources from anywhere. Providing customers with a containerized architecture built for infinite scalability.

Features

• Dedicated Unique Public IP addresses per customer
• Web Filtering
• Zero Trust Policy Manager
• Inline & API CASB
• DLP & Exact Data Matching DLP
• Malware Prevention & Sandboxing
• DNS Security
• Private Access (for internal applications/resources)
• Remote Browser Isolation

Benefits

• True Zero-Trust model of secured access to any resource, anywhere
• Eliminates the need for slow and overloaded VPN connections
• Reduces the risk of data loss
• Provides Granular Access
• consistent visibility and protection for all enterprise apps and data

£30 to £150 a user a year

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Dave.Henderson@bluefort.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

405734356335493

Contact

David Henderson
01252 917000
Dave.Henderson@bluefort.com

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Hybrid cloud
• Service constraints: Available upon request.
• System requirements:
  • Internet Connectivity.
  • Standard browser for management.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: 15mins - 2hrs dependent upon service type.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: Via management portal.
• Web chat accessibility testing: N/A
• Onsite support: No
• Support levels: Standard, Mission Critical and Evolve Service levels available. Mission critical and Evolve service levels include Customer Success Manager.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Faststart configuration onboarding service, to include remote configuration and onboarding.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Available upon request.
• End-of-contract process: No additional costs at end of term if cancelled in writing 90days prior to expiry.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: N/A
• Service interface: No
• User support accessibility: None or don’t know
• API: Yes
• What users can and can't do using the API: The iboss platform offers many CASB features that control and limit access to cloud apps and identify and prevent data leakage. The API CASB functionality allows the iboss platform to support out-of-band access to files via APIs for Box, Google and Microsoft 365. This integration with Box, Google and Microsoft 365 enables the iboss platform to generate a list of files a user has stored in each of these cloud services. This file and user information allows the iboss platform to do further analysis on the content including malware detection and DLP compliance. If any DLP violations are discovered or any file stored within the cloud service contains malware, the file will be flagged along with the specific user. This information provides greater insight into the data at rest in Box, Google and Microsoft 365 and ensures that any DLP violations or malware threats can be remediated quickly.
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • PDF
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: Available upon request.

Scaling

• Independence of resources: Details of secure infrastructure available upon request.

Analytics

• Service usage metrics: Yes
• Metrics types: Available upon request.
• Reporting types:
  • Real-time dashboards
  • Reports on request

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: Iboss

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Supplier-defined controls
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Other
• Other data at rest protection approach: Available upon request.
• Data sanitisation process: Yes
• Data sanitisation type: Deleted data can’t be directly accessed
• Equipment disposal approach: A third-party destruction service

Data importing and exporting

• Data export approach: Dependent upon service tier. Details available upon request.
• Data export formats: CSV
• Data import formats: Other
• Other data import formats: Text file

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Availability within a month; ; <99.99999% – ≥ 99.40000%=5% Credit; ; <99.40000% – ≥ 98.99999%=10% Credit; ; <98.99999% – ≥ 97.99999%=20% Credit; ; <97.99999% – ≥ 97.00000%=30% Credit; ; <97.00000% =50% Credit
• Approach to resilience: Available upon request.
• Outage reporting: Email Alerts and service dashboard.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Username or password
  • Other
• Other user authentication: External Authentication methods available upon request.
• Access restrictions in management interfaces and support channels: Role based management options.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • 2-factor authentication
  • Username or password
  • Other
• Description of management access authentication: Available upon request.

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: UKAS
• ISO/IEC 27001 accreditation date: 2019
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: Yes
• CSA STAR accreditation date: 2021
• CSA STAR certification level: Level 1: CSA STAR Self-Assessment
• What the CSA STAR doesn’t cover: Available upon request.
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: Other
• Other security governance standards: Available upon request.
• Information security policies and processes: Available upon request.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Available upon request.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Available upon request.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Available upon request.
• Incident management type: Supplier-defined controls
• Incident management approach: Available upon request.

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Tackling economic inequality

  Through partnering with BlueFort, you will be actively supporting the creation of employment and training opportunities designed to help address the shortage of cyber security skills within the UK. Each additional contract provides a new opportunity for BlueFort to:; • Increase the amount of specialist cyber security roles within the business. Over 80% of our current workforce are in specialist cyber security roles. In line with our own growth plan, our target is to increase the amount of specialist roles by 50% by 2028. ; • Encourage the uptake of cyber security careers for school leavers and undergraduates. We commit to partnering with local schools and higher educational institutions. Our target is to offer 4 industry placements per year from 2025. ; In addition to the above, BlueFort’s service also actively supports the creation of diverse supply chains. We partner with a wide variety of specialist technology vendors and contractors to deliver our service. Each contract provides additional opportunities for new businesses, start-ups, and SMEs within the cyber security sector to grow and continue to innovate. ; • We support innovation and disruptive technologies. Our solution portfolio is continuously updated and reviewed

  Equal opportunity

  BlueFort are actively working towards improving workforce inequality. Women and minorities are for example currently underrepresented within the cyber security industry. For example, fewer than 25% of cyber security professionals currently come from minority backgrounds. Each additional contract provides a new opportunity for BlueFort to work towards achieving our equal opportunities targets. We are currently: ; • Working with local educational institutions to promote the uptake of STEM qualifications amongst underrepresented groups. We commit to providing key staff to attend National Careers Week events at local educational institutions, with the aim to raise awareness of the benefits of work within the industry. ; • Working to increase the number of women in cyber security roles within the business. Our target is to increase the number of women in specialist roles by 75% by 2028. In order to remove key barriers, BlueFort have committed to ensure that all roles continue to be able to be worked remotely, that we continue to implement fair compensation practices, and that we offer enhanced family friendly benefits (including occupational family leave arrangements). ; • Our Equal Opportunities and Respect at Work Policy confirms our commitment to eliminating discrimination, victimisation, harassment (as defined by the Equality Act 2010) and bullying. Our Diversity and Inclusion Policy outlines our expectations of employees in their behaviours to others. To underline our commitment to equality, we have a dedicated Equality Complaints Procedure, designed to deal with such complaints in a way that makes all individuals, including those from minority groups, feel more comfortable raising concerns.

  Wellbeing

  BlueFort takes the health and wellbeing of its workforce seriously. We provide a range of wellbeing benefits and aim to treat employees who are sick with dignity and respect, providing support, and (if appropriate and practicable) workplace adjustments that may assist that individual to continue productive employment with the Company. BlueFort currently partner with Vitality to support our goal to build a healthier and happier workforce. Via Vitality Private Medical Insurance and Vitality at Work Business, we provide staff with a comprehensive health and wellbeing service offering that helps to address some of the leading causes of workplace absence, as well as offering many proven health and wellbeing benefits (including GP consultations and mental health treatment, including Cognitive Behavioural Therapy and counselling).

Pricing

• Price: £30 to £150 a user a year
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Time limited access to full product available upon request.
• Link to free trial: N/A

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Dave.Henderson@bluefort.com. Tell them what format you need. It will help if you say what assistive technology you use.