North PB Limited

SCIDA Services

This service provides SCIDA qualified resources and associated configuration management processes to ensure compliance to the HMG SPF. This can be at a site, project or specific task level. All CIS change including cloud compute must be in accordance with JSP480, 604, 440 and 375 and agreed with the SCIDA

Features

• Provision of SCIDA Services
• Initial Project Scoping
• Design Verification and Endorsement
• Installation Audits
• Installation Conformance
• Supplier meetings (SME support)
• Radio Site Assesments - Radio, Microwave, Private 5G, Wireless
• Configuration Management (Inc Ducts)

Benefits

• Ensures compliance to the HMG SPF
• Ensures deconfliction with other projects
• Objective assessment of risk (Confidentiality, Integrity and Availability)
• Assurance of quality, performance and compliance
• Non-conformances are captured ensuring rectification
• Undertaking an SME role on behalf of the project owner
• MOD-RSP notification in accordance with JSP604
• Document and provide full visibility of a project

£350 an instance a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders-pb@north.tech. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

406190406892009

Contact

Paul Cairney
03338001111
tenders-pb@north.tech

Planning

• Planning service: Yes
• How the planning service works: As defined in JSP 886, Vol 7, Part 8.12 ~ “Configuration Management” - management discipline that applies technical and administrative direction to the development, production and support life-cycle of a configuration item. This services provides resources that have experience in the deployment of similar solutions.
• Planning service works with specific services: No

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: To comply with the requirements of JSP 604:3000 CIS Security Requirements, successful security accreditation of any Information and Communications Technology (ICT) affected by any ‘Change’ within a MOD site is dependent upon Installation Approval being granted by CIDA. This requirement is satisfied through the issue of a CIDA Certificate of Installation Conformance. On MOD sites this is the responsibility of the SCIDA who will be responsible for Configuration Management (CM) of the ICT systems within their site and keeping Defence CIDA informed of their site CM status.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Systems can not be turned on or used without a compliance certificate. This service helps ensure that can be achieved through 1. Initial Scoping, 2. Design Verification, 3. Ongoing Audits, 4. SME assistance and 5. Completion Certification. To comply with the requirements of JSP 604:3000 CIS Security Requirements, successful security accreditation of any Information and Communications Technology (ICT) affected by any ‘Change’ within a MOD site is dependent upon Installation Approval being granted by CIDA. This requirement is satisfied through the issue of a CIDA Certificate of Installation Conformance. On MOD sites this is the responsibility of the SCIDA who will be responsible for Configuration Management (CM) of the ICT systems within their site and keeping Defence CIDA informed of their site CM status.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: Support service requires us to attend individual sites, locations or projects. We can offer this nationally. Where a site has a dedicated DD SCIDA, we are happy to liaise and offer support .

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Mon-Fri standard service offers a 4 hour response. OOH service provides acknowledgement only.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: Link within portal opens new 'Chat' Box - this gives access to our team.
• Web chat accessibility testing: This is an existing service
• Support levels: The buyer is provided with an account manger. The support contract is charged per instance or project based on day rates and resources listed. Remediation works are quoted per instance based on actual requirements.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: BSI
• ISO/IEC 27001 accreditation date: 23/07/2021
• What the ISO/IEC 27001 doesn’t cover: Anything unrelated to the design, installation and maintenance of Information Technology or Telecommunication systems and solutions.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Fighting climate change

  Fighting climate change

  We have pledged to meet Net Zero by 2040 and take our responsibilities in environmental stewardship seriously. We’re firmly committed to embracing sustainability across every area of our business, the communities we work in and the wider world. Much of our work is about helping our clients create smarter places. Often that is about using new technologies to optimise systems, reduce energy use, and manage resources more effectively. But we work on our own impact as well, whether it’s environmental, social or governance. We’re working to reduce our emissions through effective energy, waste and supply chain activities and to transition to a more sustainable fleet. The adoption of electric and hybrid vehicles and the implementation of sustainable transport practices will support us in our commitment to achieve Net Zero. Our waste management strategy commits us to the principles of the circular economy, and we work proactively with partners to reduce single-use materials, promote recycling, and explore opportunities for repurposing waste materials. We evaluate our supply chain annually to ensure alignment with our standards, and we work with them to create environmental improvements and build positive social value in the delivery of projects. We’re committed to ensuring that our progress is regularly checked and validated by independent external adjudicators. Through the Carbon Disclosure Project, we annually report on our carbon emissions, climate-related risks and opportunities, and our strategies for managing and reducing our environmental impact. This comprehensive reporting allows stakeholders to assess our performance and progress over time. The EcoVadis Silver Medal demonstrates our strong performance in ESG practices across various aspects of our operations. The places us in the top 15% of organisations, and 92nd percentile of all companies assessed. This recognition reflects our ongoing efforts to integrate sustainable practices into our business.

Pricing

• Price: £350 an instance a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders-pb@north.tech. Tell them what format you need. It will help if you say what assistive technology you use.