Cyber Security Services - MDR, EDR, VM
Delivering enterprise-grade, threat-led Cyber Security Services that truly protect our clients. These services are able to deploy and configure a full suite of applications and use cases in your organisation tailored to specific requirements - Supporting: Microsoft, Splunk, SentinelOne, ServiceNow, Tenable and Crowdstrike
Features
- Requirements definition and scoping including business analysis and user engagement
- Cloud, hybrid or on-premises deployment options
- Defined and Tested Methodologies and experience
- Visualisation and dashboard design
Benefits
- Splunk Elite Partner
- Reliable on-boarding of data sources
- Enables Digital Transformation, maximises SIEM deployment and increases data security
Pricing
£740 to £2,380 a unit a day
Service documents
Request an accessible format
Framework
G-Cloud 14
Service ID
4 0 7 8 3 9 5 7 0 0 8 0 4 7 5
Contact
Adarma Ltd
Derek Macluskey
Telephone: 07929 738513
Email: derek.macluskey@adarma.com
Planning
- Planning service
- Yes
- How the planning service works
-
Adarma will typically engage with the client team to agree scope and client expectations as well as how the client wishes to work. The consultant will also check that they have identified and have access to all relevant people within the client organisation for them to be able to do their job. The consultant will then work through the scope elements and use the output from those meetings to produce a feasibility report and project plan.
The consultant will report progress on a regular basis and will solicit regular feedback from the client on the progress before final submission, review and agreement on the end report.
This report is often used to help determine if a project should commence or not and can include recommendations on cost vs benefit of using Cloud components. - Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
-
- Microsoft
- Splunk
- Crowdstrike
- Cribl
- Tenable
- Qualys
Training
- Training service provided
- Yes
- How the training service works
-
Adarma can provide training for delivered services.
This is carried out directly through our consultants. Training can be delivered remotely through online means or in person on site. - Training is tied to specific services
- Yes
- Services the training service works with
-
- Microsoft
- Splunk
- Crowdstrike
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
-
Consultants help you migrate from existing legacy services, whether they are already in the cloud or on-premise.
Assistance includes classification of data and services to be migrated - Setup or migration service is for specific cloud services
- Yes
- List of supported services
-
- Microsoft Azure
- Google Cloud Platform (GCP)
- Amazon Web Services (AWS)
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- All consultants involved in the implementation are supported by fully qualified resources who have carried out multiple implementations across a variety of customers. Best practices are followed to ensure reliable operation and optimised support for ongoing management. During the engagement, test cases and plans are agreed along with success criteria for each test and these form part of the acceptance criteria for project acceptance by the client. Testing usually involves client operations and support teams as well as business users of the platform.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security incident management
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- Adarma can provide support services for Splunk Deployments running on Splunk Cloud & On-Premises infrastructure. We can provide proactive platform monitoring and management as well as reactive support and maintenance. The service can be tailored to include commonly required moves, adds and changes such as onboarding of new log sources, development of new use cases and dashboards etc.
Service scope
- Service constraints
- We do not apply any specific constraints to our services. We will endeavour to meet all reasonable requirements although there may be additional charges in order to meet all of these.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- SLAs for time to respond depend on level of service purchased but can be as quickly as 15 minutes.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- No
- Support levels
-
Ordinarily we provide Email and phone support Monday - Friday (9am-5pm) either onsite or remotely.
We can provide 24/7 or Extended weekday (7am-7pm) either onsite or remotely. Costs will vary dependant on the hours of service required and SLAs agreed. SLAs will be agreed for all support services.
Resellers
- Supplier type
- Reseller providing extra features and support
- Organisation whose services are being resold
- Splunk, Microsoft, Crowdstrike
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- British Assessment Bereau /UKAS
- ISO/IEC 27001 accreditation date
- 01/05/2024
- What the ISO/IEC 27001 doesn’t cover
- Anything not related to the provision if managed Cyber Services
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
Our commitment to protecting cyber resilience is only matched by our commitment to preserving the world we call home. Recognising the urgency of the climate crisis and leading by example we are making a commitment to become carbon neutral by 2025 and carbon net zero by 2045, in line with the Scottish Government’s target.
As for operational excellence, we remain focused on securing the integrity of our supply chain by cooperating with partners who are committed to sustainability, diversity and inclusion. We believe partnerships are critical to helping us make progress in these areas beyond our operational control.
To benchmark ourselves and learn from other companies in our industry, we are working with EcoVadis, one of the world’s largest and most trusted providers of business sustainability ratings, to determine where we are and where we want to be.Covid-19 recovery
Adarma offer a hybrid working model to provide a balance between at home and office working, and to help manage the impacts of COVID-19 on our clients and on our team. Our 24x7 managed services operation is underpinned by remote working as part of our pandemic response.
We are committed to offering support for employees to ensure they have a comfortable and productive workspace when they chose, or are required, to work from home.
We have a designated Pandemic Response Team made up of key stakeholders in the company who are responsible for monitoring and responding as appropriate. All related communications, guidelines and useful supporting material are maintained centrally so that our staff can keep up to date with current guidance and the support available.Tackling economic inequality
To address the cyber skills gap, we are developing new partnerships with schools, universities and organisations such as Skills Development Scotland to encourage more to consider a career in cybersecurity. We aim to raise awareness of the cybersecurity industry and create a graduate development programme to help foster early careers in cyber.
As a cyber security services provider, Adarma maintain a commitment to protect the confidentiality, integrity and the availability (CIA) of its data and systems. As Adarma operate to high ethical standards, we expect all suppliers to adhere to similar principles regardless of the nature of services provided to mitigate and manage cyber security risks. Our robust supplier assurance policy helps to ensure the protection of Adarma’s assets, our client's data and information, and our staff.Equal opportunity
Our goal is to empower everyone’s access to equal opportunities, no matter who they are or their background. We are passionate about recruiting from a wider talent pool and prioritise people and their potential, not necessarily for their CV.
We have partnered with the Prince’s Trust to launch our ‘Get Started in Cybersecurity’ programme, a skills development initiative aimed at helping disadvantaged young people pursue a career in cyber.
Adarma is a proud signatory of the Armed Forces Covenant. By formally pledging our support for the armed forces community, we recognise the value service personnel, both regular and reservists, veterans and military families contribute to our business and country.
We are a member of the Neurodiversity in Business (NiB) industry forum to support the participation of neurodivergent individuals in the workplace.Wellbeing
Adarma pride ourselves in putting an emphasis on the holistic wellbeing of our People. This is reflected in the Employee Value Proposition that provides employees with a complete set of offerings to promote mental, physical and financial well-being. Regular reviews are undertaken to ensure offerings are used and refreshed.
People are core to our business and we offer a range of benefits and support systems. This includes wellbeing support tools and programmes, including our mental wellbeing app, an external employee assistance programme, and a range of staff trained as mental health first aiders. Equally, we have staff who work within flexible arrangements, be it reduced hours, hybrid or remote working.
We also offer competitive benefits, including private healthcare, a competitive pension scheme, staff recognition and bonus programmes, cycle-to-work and tech purchasing schemes and many others.
Pricing
- Price
- £740 to £2,380 a unit a day
- Discount for educational organisations
- No