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Forensic Analytics Ltd

Training in: Communications Data, Intelligence Analysis, RF Surveying, CSAS and CDAN Nexus Software

Expert guidance in CSAS and CDAN Nexus software, providing hands-on practice with real data.
Guidance given in process of cleansing (or parsing) communications data (CDRs).
Training in Mapping and Analytics, production of exhibits.
Radio Frequency Propagation Survey Training.
Intelligence Analysis Training.
Courtroom Skills Training.
Microsoft Excel training.

Features

  • In-depth training in the features of Forensic Analytics software
  • Practical;advanced;scenario-based training in operational use of Forensic Analytics software
  • Cell Site Analysis training
  • Radio Frequency Propagation Survey training
  • Call Detail Record Processing and Interpretation
  • Instruction in Next Generation Communications Data Processing
  • Training in interpreation of GPRS data and IP events
  • Courtroom Skills training
  • Statement and Report Writing training
  • Evidential Mapping training

Benefits

  • Understand how to combine and analyse any timestamped data.
  • Ensure efficient internal processes, save time and reduce cost
  • Gain insights into your targets' lifestyles and communications activity.
  • Learn to create detailed, clear maps that reveal new insights.
  • Receive instruction from experienced investigators and intelligence analysts
  • Achieve confidence when preparing for court presentation
  • Learn to analyse mobile data events and network connection records
  • Learn to prepare confidently for court; deliver clear, precise evidence
  • Improve the structure and content of written reports and statements.
  • Receive instruction in production of precise and effective GIS mapping.

Pricing

£450 a user a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at scott.mcmillan@forensicanalytics.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

4 0 8 1 6 8 1 5 0 2 8 3 4 1 0

Contact

Forensic Analytics Ltd Scott McMillan
Telephone: 0800 158 3830
Email: scott.mcmillan@forensicanalytics.co.uk

Planning

Planning service
No

Training

Training service provided
Yes
How the training service works
Guidance in CSAS & CDAN Nexus software, providing practice with real data. Range of courses that can help users explore features of CSAS & CDAN Nexus and further develop their skills. Guidance in processing and interpretation of communications data (CDRs). Call Detail Records (CDRs) are the lifeblood of communications data analysis. Our courses help analysts and investigators understand the meaning behind them.
Radio Frequency Propagation Survey Training: RF survey courses guide you in the gathering of empirical evidence of coverage provided by cells used by subject phones. Courses are City & Guilds accredited, backed up by our best-selling book 'Forensic Radio Survey Techniques for Cell Site Analysis'. Intelligence Analysis Training: For Intelligence Analysts working in law enforcement/government agencies, and in the private sector. Courtroom Skills Training:
Delivered by experienced defence barristers and lawyers with experience at the UK Bar, the International Criminal Court, and elsewhere around the world.
Microsoft Excel training:
Learn short cuts, formulas and methods to speed up your data processing and increase accuracy.
Training in Mapping and Analytics, production of exhibits:
Taught by experienced Intelligence Analysts and Law Enforcement Officers, you will learn how to process intelligence and evidence, analyse them for insights, and produce exhibits.
Training is tied to specific services
Yes
Services the training service works with
  • CSAS Software
  • CDAN Nexus Software

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
The majority of our courses are available both online and in-person. The only constraint is with regards to our RFPS training, which requires students to carry out real-word cell site surveying, so these classes must be delivered in-person.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Instantly or within one hour - depending upon the complexity - either way a dialogue will be opened up as soon as the question arrives. The response times are different at weekends - all support lines are monitored, but unless a user has purchased support outside of the contracted period then we offer this as a value added emergency service. Weekend response is within four hours.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Our SLA provides an initial response within 4 working hours. Priority 1 issues have an expected fix time of 24 hours; Priority 2 issues have an expected fix time of 7 days; Priority 3 issues have an expected fix time of 30 days. Larger customers will be provided with a Technical Account Manager. On-site support is provided under exceptional circumstances or when the client insists this is provided - we will typically charge extra for this as we need to supply dedicated support resources for extended periods. In general we are given a remote monitored access within a maintenance window in order to undertake our our support work.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

Wellbeing

Wellbeing

We are active members of the Pirkx employee program. Pirkx offers employees access to 24/7 GP support, discounted gym memberships, and the Pirkx portal offering cashback and discounts across supermarkets and gyms. All employees are routinely encouraged to engage with the program. We also offer GoVox, a monthly wellbeing check in tool.

Pricing

Price
£450 a user a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at scott.mcmillan@forensicanalytics.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.