Santriya Technologies

invoice2customer

Digital ready invoice management system to automate data entry, reducing errors and improving fraud prevention, processing and improve cash flow .

Features

• Digital Invoice management
• Reusable, flexible and custom templates can be created
• Free Trial, self provisioned subscription model
• invoice management with reporting
• Schedule and Repeat alerting
• Reduce Time spent on invoice recovery
• invoice workflow management
• tracking in real-time, including detailed report
• Low total cost of ownership

Benefits

• Product is enabled to support in web, mobile native
• Multi channel support
• Speed of communication with end users
• Free Training resources
• Pay as you go model and flexible pricing options
• Mobile friendly reporting features
• Cloud based applications
• Adaptability to increased workloads

£10 to £30 a user

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at santhakumar@santriyatechnologies.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

408171929692115

Contact

Santhakumar Rajesekar
07918833182
santhakumar@santriyatechnologies.com

Service scope

• Software add-on or extension: Yes
• What software services is the service an extension to: We can Integrate with other software for bespoke solution
• Cloud deployment model: Public cloud
• Service constraints: We will be alerting the service downtime in the site and customer should be able to view the information in the page. customer can also can sontact us for any outage information using our support email.
• System requirements:
  • Any Latest Browser Chrome, Firefox and IE
  • Any supportable latest mobile devices with Android and IOS

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: As twice as normal week day
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: No
• Support levels: Support service type • Email; • Phone; Support accessible to any third-party suppliers No ; Support availability 9 to 5 ; Standard support response times 1 business day ; ; we will resolve any issues using webex session or skype screen share.
• Support available to third parties: No

Onboarding and offboarding

• Getting started: Self Service onboarding and offboarding process.; user documentation and help is available.; we provide email or phone support.
• Service documentation: Yes
• Documentation formats: ODF
• End-of-contract data extraction: Already export of csv feature is available with the system.; send us email and we can also help with that.
• End-of-contract process: We cancel your subscription and can rejoin at anytime unless we restricted the account due to unusual behaviour and payment issues.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Firefox
  • Chrome
• Application to install: Yes
• Compatible operating systems: Android
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Native development of mobile os
• Service interface: No
• User support accessibility: None or don’t know
• API: Yes
• What users can and can't do using the API: RESTFull Api Integration
• API documentation: Yes
• API documentation formats: Other
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: Based on request we can do custom development

Scaling

• Independence of resources: We enable auto scaling features and which scales based on user load.

Analytics

• Service usage metrics: Yes
• Metrics types: Service usgae information will be available in the application
• Reporting types: Real-time dashboards

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: Other locations
• User control over data storage and processing locations: No
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: In-house
• Protecting data at rest: Scale, obfuscating techniques, or data storage sharding
• Data sanitisation process: No
• Equipment disposal approach: In-house destruction process

Data importing and exporting

• Data export approach: Self process
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks: Legacy SSL and TLS (under version 1.2)
• Data protection within supplier network: Legacy SSL and TLS (under version 1.2)

Availability and resilience

• Guaranteed availability: This is pay as you go service and the pay ment will be collected after the use and customer can cancel anytime we will paying the last usage cost based on the service and claim on the refund of last month billing incase of monthly contract.
• Approach to resilience: Its available on request
• Outage reporting: Email alerts, public dashboard

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: We have specific controlled access based on user type associate the accounts.
• Access restriction testing frequency: At least once a year
• Management access authentication: Username or password

Audit information for users

• Access to user activity audit information: You control when users can access audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: You control when users can access audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: Between 1 month and 6 months

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: No
• Security governance certified: No
• Security governance approach: We have inhouse securtiy testing to make sure that this was covered
• Information security policies and processes: Web secuirty standards

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Devops Standard process
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: We delivery continiuos devliver model , incase of security issues we will be able to deliver as quick as possible to production
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Support availability ; email response times ; devops tool monitoring like newrelic and nagios
• Incident management type: Supplier-defined controls
• Incident management approach: We user jira servicedesk for incident management and will be able resolve based on that.

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Santriya Technologies has made a commitment to reducing our environmental impact.; Recycling and waste management; We ensure waste items are always recycled/responsibly disposed of. We ensure that:; ; The company does not rent office space in office blocks that do not recycle; If hazardous waste materials are produced in the event of a fire, emergency response plans are in place; Hardware is disposed of responsibly and ethically; ; Efficient use of resources; Santriya Technologies ensures that waste produced is minimised and that unnecessary use of materials is avoided. We do this by:; ; Using recycled materials where possible; Avoiding single-use/non-recyclable plastic; Keeping the office paperless by storing data in the cloud; Ensuring information sent to clients is done online rather than via post.; ; Energy efficiency; The use of heating, ventilation, lighting, IT systems, water and transportation by Santriya Technologies and its employees is based on the need to maximise efficient energy use and minimise harmful emissions. Therefore, management and staff must make sure that:; ; Heating/ventilation are only switched on when necessary; Office lights are switched off by those last to leave; Taps used within the office/building are never left running; Hosting client websites with carbon-neutral providers, such as AWS, MS AZURE, GCP…

  Covid-19 recovery

  Santriya Technologies has adjusted its working model throughout Covid-19 to fully support team members. This has included moving to a distributed working model whereby staff can choose where to work from, with our office, client location, working remotely as preferred choice, but with attendance being fully optional to suit individual needs.; Follow the local rules that apply to you on self-isolation and testing and defined policies for the following. 1. employees and employers working together 2. during the illness 3. returning to work 4. Adjustment to work duties

  Tackling economic inequality

  Santriya Technologies is committed to creating opportunities for those who may be facing barriers in gaining employment, as well as supporting people from deprived backgrounds. ; We have since supported additional apprentices as a pathway towards employment and intend to take on more apprentices as part of our commitment to developing the skills of young people in our community.

  Equal opportunity

  Santriya Technologies operates a rigorous and fully-rounded approach to equal opportunities, inclusivity and sustainability in the workplace, in our home offices and with our clients.; ; We have defined the policies on tacking economic inequality and taken the approach towards 1. Globalisation 2. Wages and working conditions 3. Training and good jobs strategy 4. A target to reduce the inequality that supports productive activity and a fair distribution of economic power; ; We employ team members based solely on ability and experience, regardless of gender, race, religion or disability; The diversity of our team accurately reflects the demographic of the workforce in our geographical ; ; Our directors and management have made a commitment to conform with the Equality Act 2010 and the Code of Practice based on the Act, as set out by the Equality and Human Rights Commission.; ; We operate a flexible workplace, where team members are able to carry out their work from our office, client locations or at home, and at hours that suit them. This flexibility has been key during the Covid-19 restrictions, particularly for those that have school-age children, and has allowed us to complete projects for a wide range of clients without ever meeting them face-to-face.; ; Santriya Technologies is committed to paying its workers fairly. To this end, we are a Living Wage Employer and have been for a number of years. This commitment to fair pay also extends to our supply chain. We advertise jobs in websites and through targeted social media adverts to ensure we are reaching the working population in our immediate area.

  Wellbeing

  Santriya Technologies supports the health and wellbeing of our staff by operating a flexible working model via a distributed team model, which supports flexible working locations as well as hours to suit individuals and their personal needs. A number of our team members have young families and so are able to work flexible around childcare and support commitments.; We have policies towards wellbeing on physical and mental health, nutrition, and sleep programmes, to financial and legal support, stress management, and support during periods of home working.

Pricing

• Price: £10 to £30 a user
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: 30 days free trail option available to test a limited features
• Link to free trial: Www.target2customer.com

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at santhakumar@santriyatechnologies.com. Tell them what format you need. It will help if you say what assistive technology you use.