OBJECTIVE CORPORATION UK LIMITED

Objective Keystone

Objective Keystone is a leading disclosure management platform for financial services and regulated industries, automating drafting, approval, and publishing of product disclosures, regulated or controlled documents. It streamlines collaboration, version control, and audit trails to reduce risks to tasks such as records keeping in the public sector.

Features

• Multiple users can author/review different sections of a document independently
• Shared workspace replaces email attachments and circulation of multiple versions
• One-click publishing: PDF, WCAG v2.2 compliant, templated design features
• Information governance tracking every action with full audit control
• Reusable content instantly cascades/changes to common parts across multiple documents.
• Easy document restructuring: move sections without breaking numbering, links, formatting.
• Import existing content and preserve its structure/content from existing applications
• Define custom metadata elements to capture quality assurance information
• Use a single document to publish outputs for multiple stakeholders
• Verifications and attestation certificates - for risk and compliance

Benefits

• Create, co-author, manage and version-control documents in cloud
• Organisation-branded, policy-compliant content creation and publishing
• End-to-end document lifecycle management for disclosures
• Single central database for cross-department consultation and engagement
• Improves efficiency through collaboration, automation and reuse of content
• Secure, auditable platform supporting governance, compliance and audit readiness
• Purpose-built document publishing workflows
• Dashboards understand where your document during the lifecycle process
• Ability to roll back to previously published versions

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at salesteamUK@objective.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

408630296434701

Contact

uk-salesteamuk@objective.com
+44 (0)118 2072300
salesteamUK@objective.com

About your service

• Service categories:

  Applications

  Content workflow and management

  • Capture
  • Document
  • Creative

  Content services

  • Content Sharing and Collaboration Applications

  Persuasive content management

  • Digital Asset Management Applications
  • Product Content Management Applications

  Enterprise portals and digital workspaces

  • Multi-Audience Portals
  • Integrated Employee Workspaces
• Multi cloud support: Yes

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Community cloud
• Service constraints: All planned downtime/maintenance is restricted to weekends or late at night when demand for the service is expected to be low. Notification is provided in advance to all customers to allow them time to plan any activity around the scheduled downtime
• System requirements:
  • Stakeholder Engagement roles require JavaScript
  • Modern Browser support - see Service Definition for further details
  • PDF Reader Required

User support

• Email or online ticketing support: Yes
• Support response times: Standard Support and Premium Support are available dependent upon edition. Online Incident creation available 24/7 - Other support channels available Mon-Friday during Business Day Hours 8am-6pm. Full Service details are contained within the Keystone Support Handbook
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AAA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Standard Support Hours are 09:00 to 17:00 Monday to Friday Excluding Public Holidays. Enhanced support is available including 07:00-19:00 and 24/5. • Up to four (4) named Support Contact accounts ; • Access by Support Contacts to telephone support on Business Days between 8am and 6pm where the customer is located; ; • Incident Priority Definitions and Incident Response and Resolution Targets (see Section 8); ; • Incident resolution, escalation and reporting ; • Extended support hours for Priority 1 Incidents (24x5 Monday to Friday, Business Days only); ; • Objective will provide Priority 1 post-incident reports; ; • Support Contact access to the portal to view Incidents and status; ; • Incidents are managed by the Objective Global Support team, providing real-time updates of progress and the ability to negotiate incident priority levels; ; • Assistance to Support Contacts in resolving Objective Keystone technical issues such as applying certificates and installation assistance of new Objective Connect Link versions; ; • Support Contacts are notified by email of updates and new releases of Connect. Connect enhanced support for Connect Link customers provide Target Levels 1-4 for Response and Resolution.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Objective offer a range of implementation services, which are defined in the SFIA Rate card price book. This includes system set-up, user and admin training. Our Consultation Institute (CI) accredited consultancy Professional Services team offers additional packages, such as, consultancy, best practise, design and delivery of event and/or collaborative documents if required.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: If a customer chooses to terminate their contract a three month notice period is required. At the end of this period: ; • users will be deactivated ; • the DNS will be deleted ; • customer data will be deleted ; Customers can export their data from the system using the following tools provided by the system: ; • Stakeholder Management ; • Run reports for consultees and comments ; • Save as XML / CSV / HTML format ; • Export Documents and supporting files ; • Collaborative Authoring ; • Export as zip file - individual XML content files plus images for documents ; • Export as Entire PDF ; Customers can use the service to carry out this work themselves or alternatively Professional Services can be engaged to carry out this work on a fee basis as per G-Cloud 15 SFIA Rate Card
• End-of-contract process: Each party’s right to terminate is addressed in the Objective Keystone terms and conditions of use. ; Objective also has limited suspension rights as follows: ; Objective may take the Application offline or filter or block the Customer’s access, without derogating from its right to terminate this Agreement and without liability for repudiation if: ; 1. the Customer fails or neglects to pay any outstanding invoice within seven (7) days of the date of a written demand for payment by Objective; ; 2. Objective is authorised or directed to suspend the Service by a government, administrative, regulatory and/or law enforcement agency to do so; ; 3. for the purpose of Scheduled Maintenance; ; 4. the presence of a Virus threatens the integrity of the Application, Customer Data and/or hosted environment; and ; 5. the Customer is reasonably believed to have undertaken any prohibited actions.
• Documentation accessibility standard: WCAG 2.2 AAA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
  • Other
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: We would recommend that the System Admin functionality is performed through a laptop/desktop computer. The citizen engagement portal is designed to work across multiple devices including; Smartphones, tablets and computers.
• Service interface: No
• User support accessibility: WCAG 2.2 AAA
• API: Yes
• What users can and can't do using the API: Collaborative Authoring and Stakeholder Management can be used without any development or integration. It is however possible to integrate to our solutions using our Web Service API or via our RESTful HTTP interface. The Collaborative Authoring/Stakeholder Management web browser client uses these interfaces to make the application work. This means that any data set or function that is available within the application can be made available (subject to security and licensing) to other third-party applications.
• API documentation: Yes
• API documentation formats: PDF
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: Template branding for Collaborative Authoring. Custom defined Meta Data by the customer. Customer branding for integration with customer's website with Objective Professional Services.

Scaling

• Independence of resources: Objective have an operational team that pro-actively monitors and plans demand and hence ensures the elasticity of the Keystone solution. In addition, capacity management is performed for the application through the defined architecture, sizing and predicted customer demand through a multi-tenanted solution.

Analytics

• Service usage metrics: Yes
• Metrics types: From a Consultation Engagement Model - users can configure reports on different engagement events as part of the core functionality.
• Reporting types:
  • Real-time dashboards
  • Regular reports
  • Reports on request
• Resource tagging: No
• FOCUS resource tagging: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a CHECK service provider
• Protecting data at rest: Physical access control, complying with SSAE-18 / ISAE 3402
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type: Deleted data can’t be directly accessed / Cryptographic Erasure

Data importing and exporting

• Data export approach: Customers can export their data from the system using the following tools provided by the system: ; • Stakeholder Management ; • Run reports for consultees and comments ; • Save as XML / CSV / HTML format ; • Export Documents and supporting files ; • Collaborative Authoring ; • Export as zip file - individual XML content files plus images for documents ; • Export as Entire PDF ; Customers can use the service to carry out this work themselves or alternatively Professional Services can be engaged to carry out this work on a fee basis.
• Data export formats:
  • CSV
  • Other
• Data import formats:
  • CSV
  • Other

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • Legacy SSL and TLS (under version 1.2)
• Data protection within supplier network: Other
• Other protection within supplier network: Robust network boundary controls provide the data protection within our network.

Availability and resilience

• Guaranteed availability: There is a target service level of 99.8% for the application.
• Approach to resilience: Our global data centre and bandwidth supplier is AWS. Full redundancy is implemented throughout, including traffic re-routing to guarantee our services are delivered 24/7. Our data centres have a high level of security and resilience, with 24-hour air-conditioning power, UPS with emergency generators for backup, fire detection and suppression and security measures that include active security measures. Onsite facilities include heating, ventilation, air-conditioning and UPS are all configured to N+1 standards, which means that no single point of failure exists. UPS are backed up by onsite generators.
• Outage reporting: Users can see service outages reported in the application.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password
• Access restrictions in management interfaces and support channels: Service management via bastion hosts and use of a VPN
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: You control when users can access audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: Between 1 month and 6 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Objective maintains a single set of global policy documents for ISO 27001. Objective has a comprehensive set of Information Security policies and processes to manage both Quality and Information Security. The ISMS defines Objective Corporation’s general approach to information security, the organisation and structure of the information security management system and generic procedures which apply to interested parties including Objective staff - so that they are clear about their responsibilities and can apply the procedures effectively. The Executive Management Team of Objective Corporation is committed to providing the resources needed to implement the information security management system to ensure data and information is managed appropriately. Objective management team ensures that the Information Security Management System (ISMS) is established, implemented and maintained in a planned and systematic manner. This is accomplished with the appointment of the Chief Information Security Officer (CISO), responsible for the adequate and effective implementation, management and maintenance of the system. In addition to the ISMS policy, a number of additional policies are established, maintained and promoted within the organisation & externally where applicable to our company clients and stakeholders, as part of our commitment to comply with the relevant regulations, acts and statutory requirements as applicable.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Change and configuration management procedures are followed to track service components throughout their lifecycle to ensure the network remains operational and stable at all times. No changes may be made to the IT infrastructure without the Systems Administrator’s approval. The Systems Administrator reviews and risk assesses changes for potential security impact and mitigates and manages appropriately before deployment onto live system environments
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Incidents are raised in response to threat identification and managed on a risk impact assessed basis and prioritised for response. ; Patches are deployed and managed in accordance with defined processes with emergency patch processes defined for dealing with high impact / high priority incidents. Potential threats and threat actors are monitored and regularly reviewed as part of the regular review process.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: A multi-layered strategic approach exists to protect the data, network and laptop/desktops from Internet borne threats that uses: • Anti-virus and malware scanner software on laptops/desktops and servers to protect against virus and malware infections • Email filtering to prevent email based attacks delivered in the form of incoming spam mail. • A firewall regulates inbound and outbound traffic to protect against potential threats. • Anti-malware protection • Operating systems software is updated to address known vulnerabilities. Tickets are raised in response to an incident and prioritised for response based on risk assessment.
• Incident management type: Supplier-defined controls
• Incident management approach: Objective maintains a Security Incident Response Plan as part of our ISO 27001 certification, aligned with the NIST Computer Security Incident Handling Guide (SP 800-61 R2) phases: •Preparation – covers the period prior to an incident and includes the creation of incident response plan, ensures key staff are aware of the plan. •Detection and Analysis – The Security Manager determines the category and required communications. •Containment, eradication and recovery – Contain to prevent further damage, progress to eradicate the incident and recover the impacted systems. •Post-incident activities - Post Incident Reviews are conducted for each Incident, includes root cause analysis.
• Post-quantum cryptography secure: Yes

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: Yes
• Connected networks:
  • Public Services Network (PSN)
  • Scottish Wide Area Network (SWAN)

Pricing

• Discount for educational organisations: No
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0%
• Between £500,001 and £1,000,000: 0%
• Between £1,000,001 and £2,500,000: 0%
• Between £2,500,001 and £5,000,000: 0%
• Over £5,000,001: 0%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: EQual assurance - Cert Number OBJQ01-CCER04
• ISO/IEC 27001 accreditation date: Friday 4 July 2025
• What the ISO/IEC 27001 doesn’t cover: All sites and programs are covered.
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: Amtivo Group Ltd, trading as British Assesment Bureau - 223492
• ISO 9001 accreditation date: Saturday 29 March 2025
• What the ISO 9001 doesn’t cover: N/A
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: E0f1e448-e4f2-46aa-bc9b-faabfe93986f
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: 6b2940bc-f6b6-457d-a2a9-257770b365f7
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Advertising of supply chain opportunities openly and to ensure they are accessible to a diverse range of businesses, including advertising all subcontracting opportunities on Contracts Finder
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at salesteamUK@objective.com. Tell them what format you need. It will help if you say what assistive technology you use.